Kepak Group

Kepak is one of Europe's leading food producers with 15 manufacturing plants across Ireland and the UK. Meat craft, trusted quality and excellent service are the pillars of our proud heritage. Sustainability and animal welfare keep us grounded in the presence of nature and our communities. Innovation and inspirational nutrition drive our business to develop and grow.

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🔥 Senior Account Manager
Posted about 5 hours ago

📍 United Kingdom

🔍 Food Manufacturing

  • Full drivers’ licence
  • Availability to travel as required within the UK
  • Exceptional customer relationship management and professionalism
  • Strong communication skills are essential
  • Ability to thrive in a fast-paced environment
  • Previous experience in a same or similar role within food manufacturing industry
  • Excellent organisational skills, attention to detail and time management capability
  • Ability to work on own initiative to find solutions to day to day issues that arise
  • Ability to review and analyse data and prepare reports
  • Self-motivated with a strong work ethic
  • Proactively manage and build customer relationships and deliver an excellent service to them, guaranteeing prompt and professional communication to address all inquiries
  • Deliver exceptional sales coordination and follow-up to create a smooth customer journey
  • Proactively strive to enhance customer service standards and refine sales support processes
  • Monitor customer satisfaction and co-ordinate the resolution of any complaints
  • Stock management and sales forecasting: Review of forecasted demand plan and stock availability to maintain customer service level and manage stock movements
  • General sales administration – order processing, maintenance and administration of price files, promotion calendars, management and recording of claims
  • Prepare presentations and collect market data including both desk and field market research
  • Proactively assist with NPD (new product development) processes including new line forms, pricing set up, code management
  • Proactively contribute to the sales/order closing process with existing accounts
  • Prepare monthly/weekly reports for the commercial team ensuring the accuracy of data
  • Project work: Coordination and management of continuous improvement projects within the team

Project ManagementData AnalysisCommunication SkillsCustomer serviceAttention to detailOrganizational skillsTime ManagementExcellent communication skillsAccount ManagementReportingBudgetingData entrySales experienceMarket ResearchCRMFinancial analysis

Posted about 5 hours ago
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