- Lead architecture design and implementation for end-to-end Salesforce solutions focused on customer experience, usability, scalability, and system reliability.
- Develop and execute the Salesforce team’s strategic roadmap within Workplace Solutions, aligning technical decisions with business priorities.
- Collaborate with business stakeholders and UX experts to map customer and user journeys; transform insights into technical enhancements.
- Architect integrations among Salesforce and other enterprise platforms, improving workflows and supporting personalized customer engagements.
- Drive innovation by exploring and applying emerging Salesforce technologies and architectural best practices.
- Actively participate in Agile Release Train (ART) events—such as PI Planning and backlog refinement—providing guidance to accelerate iterative delivery.
- Mentor engineers, analysts, and product owners on customer-centric architecture and promote a culture of continuous improvement.
- Travel to Omaha as necessary to partner directly with cross-functional teams.
Agile