Sully.ai

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📍 US

đź§­ Contract

🔍 Healthcare

  • Startup & SaaS Expertise: You’ve been a Founder, Co-Founder, or a senior sales leader at a startup (In a sub-10 or sub-20 person team).
  • Sales Leadership: A demonstrated history of building and scaling sales teams, driving revenue growth, and exceeding sales targets.
  • Customer-Centric Approach: Proven experience managing the entire sales cycle with a focus on creating value and building long-term customer relationships.
  • Strategic Negotiator: Skilled at negotiating complex deals and structuring agreements that generate mutual benefit.
  • Data-Driven Decision Maker: Proficient in using CRM systems and sales analytics to measure performance and optimize the sales process.
  • Develop & Execute Sales Strategy: Craft and implement a comprehensive sales roadmap that aligns with Sully.ai’s business objectives and growth targets.
  • Build & Lead the Sales Team: Recruit, mentor, and manage a high-performing sales team, fostering a culture of accountability, innovation, and continuous improvement.
  • Drive Customer Acquisition: Identify and pursue high-value sales opportunities across healthcare providers, EHR vendors, technology partners, and insurance companies.
  • Manage the Sales Pipeline: Oversee the full sales cycle—from lead generation to deal closure—ensuring a robust pipeline and predictable revenue growth.
  • Cross-Functional Collaboration: Collaborate with Marketing, Product, and Customer Success teams to refine our value proposition, optimize the sales process, and support customer retention.
  • Negotiate & Close Deals: Lead complex negotiations and structure win-win deals that drive significant business value.
  • Market Representation: Represent Sully.ai at industry events, conferences, and client meetings to enhance brand visibility and cultivate strategic relationships.

LeadershipPeople ManagementSalesforceCross-functional Team LeadershipStrategic ManagementNegotiationAccount ManagementSales experienceMarket ResearchTeam managementLead GenerationStrategic thinkingCRMCustomer SuccessSaaS

Posted 16 days ago
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đź§­ Full-Time

🔍 Healthcare

  • 7-12 years of experience in software product design, ideally with a strong portfolio demonstrating work on complex, enterprise-level products
  • Proven experience designing for B2B SaaS products, particularly with large enterprise customers
  • Deep expertise in one core area of design (UI/UX, interaction, or visual design) with strong competence across other design disciplines
  • A passion for user-centered design, with the ability and interest in conducting research to inform your design decisions
  • Exceptional communication and presentation skills with a track record of leading design initiatives and collaborating effectively with diverse teams
  • Mastery of design and prototyping tools (experience with Figma preferred)
  • Familiarity with AI and LLM concepts is a bonus, helping you bridge advanced technology with intuitive design.
  • Oversee end-to-end design processes for complex product areas, balancing strategic vision with meticulous attention to detail.
  • Collaborate with cross-functional teams to transform healthcare challenges into elegant, user-friendly solutions.
  • Work with our AI teams to explore and integrate LLM and AI technologies into our products, ensuring seamless and intuitive user experiences.
  • Set high standards for design quality, consistency, and usability across our product suite.
  • Conduct user research and usability testing to validate design decisions and iterate on solutions.
Posted 26 days ago
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🔥 VP of Product
Posted about 1 month ago

📍 US

đź§­ Full-Time

🔍 Healthcare

  • You have been a founding member or a key early hire in a startup, ideally within a sub-20 person team, where you’ve built product functions from the ground up.
  • A history of designing, launching, and scaling products that deliver tangible business results.
  • You’re not afraid to get in the trenches—prototype, iterate, and pivot quickly as needed.
  • Deep experience in understanding and addressing customer pain points, translating insights into product excellence.
  • Skilled at balancing long-term vision with immediate execution, driving both incremental and breakthrough innovations.
  • Develop a forward-thinking product roadmap aligned with Sully.ai’s mission and growth objectives.
  • Lead the discovery, design, and delivery of cutting-edge features that solve real-world healthcare challenges.
  • Actively engage with product development—prototype, test, and iterate quickly alongside cross-functional teams.
  • Gather and analyze user feedback to shape product enhancements and ensure a seamless experience for healthcare providers.
  • Partner with Engineering, Data Science, Sales, and Marketing to integrate market insights and accelerate product development.
  • Oversee the entire product lifecycle—from ideation and development to launch and scaling—ensuring we consistently exceed market expectations.
  • Represent Sully.ai at industry events and conferences, sharing our vision and establishing our thought leadership in healthcare innovation.

LeadershipSoftware DevelopmentAgileMachine LearningProduct ManagementJiraProduct OperationsCross-functional Team LeadershipAmplitude AnalyticsProduct DevelopmentProduct AnalyticsRESTful APIsStrategic thinkingCustomer SuccessConfluenceA/B testing

Posted about 1 month ago
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📍 US

đź§­ Full-Time

🔍 Healthcare

  • Prior experience in a high growth early stage start-up, or founder/co-founder experience required
  • 5 years of experience creating customer support processes from scratch in a SaaS/AI environment
  • Deep proficiency with engineering solutions post sales for customers
  • Work availability within 6am to 6pm PT
  • Engineering/Technical background
  • Hire and manage a global technical customer support team, fostering a culture of excellence and continuous improvement.
  • Develop a deep understanding of our customer’s best practices and workflows; build out and own customer support workflows from the ground up.
  • Handle complex customer inquiries and escalations, ensuring prompt and effective resolutions while delivering a best-in-class experience through clear communication.
  • Design, implement, and refine comprehensive support workflows, processes, and playbooks.
  • Work closely with Engineering, Growth and Customer Success teams to relay customer insights and advocate for product enhancements based on user feedback.
  • Develop key OKRs to improve customer experience metrics and oversee the incident management process, ensuring quick resolution of critical issues.

RESTful APIsTechnical supportCustomer supportSaaS

Posted about 2 months ago
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🔥 Technical Project Manager
Posted about 2 months ago

đź§­ Full-Time

🔍 Healthcare Technology

  • 5+ years in technical project management
  • Strong understanding of AI technologies
  • Deep hands-on experience with Agile methodologies
  • Excellent verbal and written communication abilities
  • Strong organizational and strategic thinking skills
  • Implement and track multiple engineering projects
  • Work closely with Sales, Customer Success, Support, and other teams
  • Gather and organize all incoming engineering tasks
  • Compile and transform cross-functional requests into well-defined engineering tasks
  • Develop technical project timelines
  • Lead weekly sprint planning, scrums, standups, and retrospectives
  • Support the implementation of software development workflows
  • Execute decisions made by engineering leadership
  • Identify potential risks in architecture, system dependencies, and technical scalability
  • Communicate project status, technical challenges, and outcomes to engineering leadership
  • Work closely with the Chief Technology Officer and Chief Engineering Officer
Posted about 2 months ago
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đź§­ Full-Time

🔍 Healthcare

  • Expertise in evaluating and improving output quality, accuracy and consistency of LLMs, both off-the-shelf and fine-tuned
  • Experience building and/or using prompting frameworks for prompt hosting, versioning and application
  • Knowledge of GenAI, LLMs
  • Work closely with the co-founders and be responsible for building core components and elevating our product to the next level.
  • Be an expert prompt engineer who deeply studies the latest strategies for prompting new models and getting the best performance out of them.
  • Use your innovative thinking and application of new ideas for prompt iteration and optimization for supporting new models, iterating on user feedback, etc.
  • Full-stack engineering, touching all parts of the stack and building end-to-end features.
Posted about 2 months ago
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đź§­ Full-Time

🔍 Healthcare

  • Must have hands-on experience in architecting, designing and implementing agentic AI systems
  • Very strong experience in architecting and implementing scalable agentic systems
  • Hands-on experience using at least one agentic framework and familiarity with other agentic frameworks
  • Hands-on experience using cutting edge LLM, fine-tuning LLM and integrating them in production grade software used by real users
  • Must have expertise in React and Python or Node.js
  • Knowledge of ML, AI, LLMs
  • Work closely with the co-founders and be responsible for building core components and elevating our product to the next level.
  • Enhance existing systems and build new ones from scratch, either independently or by leading other engineers.
Posted about 2 months ago
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đź§­ Full-Time

🔍 Healthcare

  • At least 5+ years of technical support experience, within the SaaS or technology industry.
  • Exceptional English communication skills (both written and verbal).
  • Proficient in using support tools like Intercom and other relevant software.
  • A strong technical aptitude is essential to effectively troubleshoot and resolve customer issues.
  • Knowledgeable of APIs or technical integrations, can read JSON structure, and basic coding skills
  • Ability to work autonomously in a fast-paced, remote environment.
  • A passion for building trust and strong relationships with customers at all levels.
  • Amenable to working US hours, including shifting schedules and weekends, to align with customer needs.
  • Provide world-class customer support via email, chat, and video calls to our global customer base.
  • Troubleshoot technical issues and deliver fast, effective solutions to ensure customer success.
  • Collaborate with Product, Engineering, and Sales teams to improve customer experience and address pain points.
  • Maintain and update support documentation and knowledge bases for internal and external use.
  • Advocate for customer needs by providing valuable feedback to enhance Sully.ai's platform and services.
Posted about 2 months ago
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đź§­ Full-Time

🔍 SaaS

  • At least 5+ years of quota-carrying sales experience in the SaaS or technology industry.
  • A top performer who consistently exceeds sales targets and delivers strong revenue results in fast-paced, competitive environments.
  • Exceptional communicator with strong presentation, negotiation, and relationship-building skills, with the ability to influence decision-makers.
  • Resilient, driven, and adaptable, with the ability to thrive under pressure and deliver results in high-performance sales roles.
  • Flexibility to work US hours, including shifting schedules and weekends, to align with customer needs.
  • Drive Revenue Growth: Engage leads and sell Sully.ai to healthcare organizations and physicians.
  • Close Deals: Negotiate contracts and successfully close mid-market sales opportunities.
  • Deliver High-Volume Product Demos: Conduct up to 50 product demos per week, showcasing the value of Sully.ai.
  • Build Relationships: Develop and maintain positive, trusting relationships with key decision-makers in the healthcare industry.
Posted about 2 months ago
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📍 LATAM

đź§­ Full-Time

🔍 Healthcare

  • 5+ years of SDR or outbound sales experience.
  • Strong verbal and written English skills.
  • Resilient and results-driven.
  • Comfortable using CRM and sales enablement tools.
  • Strong time management skills.
  • Team-oriented.
  • Identify and engage potential customers through various channels.
  • Initiate conversations and introduce Sully.ai’s solutions.
  • Set up discovery calls and demos with qualified leads.
  • Keep records up to date in CRM.
  • Work closely with Account Executives.
  • Provide feedback to improve messaging and sales strategies.
  • Consistently hit and surpass activity targets.

SalesforceCommunication SkillsNetworkingSales experienceMarket ResearchLead GenerationCRMEnglish communicationSaaS

Posted about 2 months ago
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