Pindrop

About Pindrop

Pindrop protects billions of high-risk customer interactions annually, securing 8 of the top 10 US banks and 5 of the top 7 US life insurers. You will join a pioneer in AI-driven identity trust, defending against fraud and deepfakes across voice, video, and digital channels. Their solutions leverage models trained on over 1.5 billion real-world interactions each year, backed by 300+ patents in audio, biometrics, and deepfake detection. Pindrop has prevented an estimated $2 billion in fraud losses. Their innovative technology, including "Phoneprinting" analyzes 147 unique characteristics in calls to assess for fraud in real-time.

How We Work

Pindrop operates as a remote-first company, offering you flexibility and autonomy in your daily work structure. They moved to this model in 2020, intentionally fostering connection through regular team on-sites and company-wide events. A strong sense of mission drives the team to protect clients from fraud. To support work-life balance, Pindrop offers a monthly "Focus Thursday" with no internal meetings. You will find a passionate group committed to excellence, balanced with team activities like chess and poker tournaments, and wellness programs. This environment promotes both impactful work and personal well-being.

Engineering at Pindrop

Engineers at Pindrop solve complex, real-time challenges to secure interactions for leading financial institutions. You will work on scaling distributed systems that analyze voice, device, and behavioral patterns in multi-cloud environments (AWS/GCP). Their technology stack relies on API-based systems, microservices, and robust data science infrastructure, including ML and Generative AI. For software engineers on the Capture team, challenges include building and evolving systems to ingest and process communication data from platforms like Zoom and Microsoft Teams. You will develop scalable media pipelines optimized for low-latency processing, focusing on real-time communication systems, audio/video processing, and security best practices. They utilize Infrastructure as Code (Terraform/CDK), CI/CD pipelines (Jenkins/GitHub Actions), and Kubernetes for deployment. This work directly supports cutting-edge deepfake detection engines.

Why Join Us

• Drive enterprise-level impact protecting top US banks and insurers from sophisticated AI-driven fraud.
• Work in a remote-first environment offering flexibility and autonomy, supported by meaningful in-person gatherings.
• Contribute to patented technology, trained on over 1.5 billion interactions, at the forefront of deepfake detection.
• Collaborate with world-class AI and security minds to solve complex scaling puzzles and cutting-edge technical challenges.
• Receive a competitive compensation package, including RSUs/equity, reflecting your direct contribution to company success.

Benefits & Perks

• Competitive compensation package, including RSUs/equity for all employees.
• Remote-first environment with flexibility and autonomy.
• Unlimited Paid Time Off (PTO) and company holidays.
• Generous health and welfare plans, including employer-paid options and HSA contributions.
• Low-cost vision and dental plans for you and your family.
• Paid Parental Leave, including birth, adoptive, and foster parents.
• One year of diaper delivery for your newest family addition.
• Recurring monthly phone and internet allowance.
• Annual Learning & Development stipend for professional growth.
• One-time home office allowance (for some roles).