- Own the test strategy, from test plans through launch sign-off, and prioritize testing by risk and business impact.
- Test Shopify storefront features against acceptance criteria, including product and listing pages, search and filters, cart and checkout, promotions, navigation, content, wishlist, and consent.
- Test integrations involving ERP and inventory feeds, order management and fulfillment, marketplace orders, search and merchandising, customer data and POS, payments, gift cards, fraud tools, and middleware.
- Validate data moving between systems through APIs and file-based transfers such as S3 and SFTP, including transaction log reconciliation.
- Maintain an accurate defect list and distinguish defects from work pending with other teams or vendors.
- Serve as the QA point of contact for client stakeholders and developers, and provide a weekly QA status report.
- Lead and support the QA team on the program.
- Manage test cases in TestRail and track defects and QA work in Jira and Confluence.
- Build end-to-end test automation, with Playwright preferred, when the program is ready.
- Use AI tools such as Claude in QA work, including drafting test cases, and carefully review their output.
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