Candid Health

👥 11-50💰 $52,500,000 Series C about 2 months agoTransaction Processing Billing Health Care Software💼 Private Company

Candid Health is revolutionizing healthcare revenue cycle management with its AI-powered platform. We automate claims processing, medical billing, and coding, freeing up healthcare providers from administrative burdens and accelerating reimbursements. Our platform leverages machine learning to streamline financial operations for clinics and hospitals, ultimately improving patient experiences. We are a fast-growing company with a focus on technology. Our tech stack includes Google Cloud, Cloudflare Hosting, and various other technologies to ensure a reliable and efficient platform. We are committed to using the latest tools to push the boundaries of innovation. Our engineering culture values collaboration, continuous learning, and a commitment to building high-quality, scalable solutions. We have offices in San Francisco (HQ), Denver, and New York, and embrace remote work for many roles. Founded in 2019, Candid Health has secured $99.8 million in funding and is backed by leading investors. We're dedicated to providing a supportive and inclusive environment where every team member can thrive. We are seeking ambitious individuals to help us change the face of healthcare finance, so join us and become part of a growing company that is making a tangible difference.

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Jobs at this company:

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🔥 Product Marketing Director

Posted 4 days ago

📍 United States

🧭 Full-Time

💸 165000.0 - 200000.0 USD per year

🔧 Requirements

6-8 years of progressive experience, ideally including leadership roles in product marketing
Strong organizational and project management skills to effectively lead multiple partners and projects with tight deadlines
Proven ability to build and scale a function as the team’s first product marketing hire
Success in developing strong internal and external relationships
Fluency in recent news, cultural trends, and policy changes and able to translate that knowledge into concrete strategic actions
Strong imagination, instincts and judgment in transforming complex topics and information into captivating, relevant content
Proven acuity to thrive in a fast-paced environment and continuously adapt to new challenges and dynamic priorities, while maintaining professional grace and a sense of humor
Strong technical knowledge of a broad range virtual event platforms, virtual event production approaches and modern marketing automation, analytics and technology
Excellent written and verbal communication skills
Excellent technical skills – MS Office (specifically advanced Excel and PowerPoint), virtual event platforms (Hopin, Zoom, others) and integrations to track lead generation (Salesforce.com, HubSpot) and Google Suite.

💡 Responsibilities

Scale our product marketing function (and core processes) with a focus on driving pipeline, solution value, and customer value realization.
Be the specialist on our existing customers and potential buyers and influencers.
Cultivate a solid understanding of our shifting competitor landscape by developing and sharing market insights on key competitors.
Establish the positioning of Candid Health’s platform, including developing and maintaining our key differentiators, value propositions, and messaging.
Work with product and commercial teams to coordinate and lead the development and implementation of end-to-end launch plans for new features, products, and technology integrations.
Enable our commercial teams with materials such as win/loss analysis, battle cards, objection handling, pitch decks, RFP templates, website copy and content, one-pagers, stats and facts, and demo videos.
Support the development of our Demand Generation and ABM efforts by understanding content messaging gaps and developing custom positioning and materials to engage target accounts.
Support the Content Marketing function in setting our thought leadership and demand content agenda in line with our commercial objectives.
Manage and ensure the success of Customer Lifecycle Marketing initiatives, including advocacy, references, community, and be a strong contributor to successful upsell strategies.
Set clear goals and product marketing Key Performance Indicators with support from the team.
Drive the strategic GTM direction for segment growth, including developing core use cases, buyer messaging, sales plays, and GTM approach.

MS OfficePowerPoint

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🔥 Enterprise Account Executive

Posted 4 days ago

🧭 Full-Time

💸 250000.0 - 350000.0 USD per year

🔧 Requirements

Experience in selling medical billing and/or working with CFOs, Revenue Cycle Leaders or Billing Managers
Experience designing and executing sales, growth and/or business development strategies

💡 Responsibilities

Identifying and engaging prospective customers
Building trust and confidence
Develop sales munitions (runbooks, demo paths, sales materials, etc) and tradecraft which will position our team for rapid and effective growth.

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🔥 EDI Enrollments Specialist

Posted 4 days ago

📍 San Francisco, Denver, NYC

🧭 Contract

💸 45760.0 - 56160.0 USD per year

🔍 Healthcare

🔧 Requirements

2 year of experience in revenue cycle management (for medical billing or within healthcare/healthtech)
Experience with EDI enrollment, Change Healthcare experience is a plus
An investigative mindset and you are comfortable running down problems and suggesting actions based on data
Self starter
Excellent oral and written communication skills
Effective multitasking skills

💡 Responsibilities

Prepare and submit applications to configure Electronic Data Interchange (EDI) claims and Electronic Remittance Advice (ERA) through clearinghouse and other payer portals
Prepare and submit applications to configure Electronic Funds Transfer (EFT) with payers
Initiate investigation with payers regarding provider enrollment denials and errors
Review correspondence received from payers and action appropriately for resolution
Work as a liaison between the RCM department and Strategy & Operations team to discuss, investigate, and resolve enrollment tasks
Interact with our customers through excellent written and verbal communication
Maintain up-to-date and accurate enrollment records within the Candid Health product
Meet and maintain KPIs/metrics for production and quality
Maintain working knowledge of workflow, systems, and tools used in the department
Maintain HIPAA guidelines

Communication SkillsRESTful APIs

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🔥 Director of Sales

Posted 4 days ago

🧭 Full-Time

💸 400000.0 USD per year

🔍 Healthcare Tech

🔧 Requirements

Experience in selling medical billing and/or working with CFOs, Revenue Cycle Leaders or Billing Managers.
Ability to develop strategy and execute on prospect meetings for high value deals.
Ability to help AEs grow their skills and advance their careers, as well as expand their knowledge of our product and industry.

💡 Responsibilities

Oversee and be accountable for team KPIs, providing coaching/feedback when needed to ensure your team hits their quarterly and annual targets.
Be directly involved in strategic deal execution, acting as the first escalation point and product SME to build confidence through knowledge for both AEs and their prospects.
Work closely with other key stakeholders at Candid, including the Head of Sales and CEO, navigating internal teams and leaders to get resources and support on strategic deals.
Partner closely with Recruiting in support of hiring initiatives to grow your team.

Posted 4 days ago

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🔥 Customer Strategy & Operations Lead

Posted 4 days ago

📍 San Francisco, Denver, NYC

🧭 Full-Time

💸 165000.0 - 200000.0 USD per year

🔧 Requirements

7-10+ years of total experience, including at least 2-3 years of experience building and/or leading high-performing teams to deliver key business outcomes in complex, dynamic environments.
Maintain a high quality bar and strive for excellence in everything that you do, but also believe that “done is better than perfect” and have good intuition around which corners are okay to cut and which aren’t.
Are motivated by and have a track record of building and maintaining relationships with senior executive customer stakeholders.
Enjoy identifying problems and working cross-functionally to design and deliver solutions to address them, but aren’t shy about rolling up your sleeves and getting the work done in the meantime.
Are a clear and concise communicator; you enjoy the challenge of explaining complicated ideas in simple terms, both in-person and in writing.

💡 Responsibilities

Lead a team of Customer Operations IC’s working cross-functionally to deliver business-critical customer outcomes.
Develop exceptional talent via intentional apprenticeship and mentoring (i.e., be the talent forge for Candid).
Maximize revenue retention and growth for a defined customer portfolio that represents a significant portion of Candid’s current and future business.
Develop and consistently demonstrate a deeply substantive execution skillset and working knowledge of the Candid product and the details of our customers' pain points.
Build and maintain relationships with senior executive customer stakeholders, ensuring that Candid is focused on delivering value for them.
Partner with Sales to manage inbound deal flow and strategic growth.

LeadershipPeople ManagementProduct OperationsCross-functional Team LeadershipOperations ManagementStrategyBusiness OperationsCommunication SkillsAgile methodologiesRESTful APIsMentoringNegotiationWritten communicationAccount ManagementActive listeningStrong communication skillsRelationship managementSales experienceStakeholder managementCustomer supportCustomer SuccessSaaS

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🔥 Business Recruiter

Posted 4 days ago

📍 San Francisco, Denver, NYC

🧭 Full-Time

💸 145000.0 - 168000.0 USD per year

🔧 Requirements

3+ years of full-cycle recruiting experience in a high volume environment.
Demonstrated success in building pipelines and developing top of funnel strategy.
Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with candidates, teammates, and stakeholders at all levels.
Experienced in working with common recruiting tools and systems such as Ashby, and are able to leverage them to increase your productivity
You understand and use metrics to inform your hiring tactics and strategies and help hiring managers to do the same.

💡 Responsibilities

Lead full cycle recruiting for non-technical positions, from sourcing and screening candidates to conducting interviews, extending offers, ensuring a seamless and positive candidate experience.
Partner closely with Hiring Managers to understand their talent needs and develop recruitment strategies that align with business objectives.
Proactively identify opportunities to streamline and optimize recruitment processes, and drive initiatives to improve efficiency, effectiveness, and candidate quality.
Build and maintain strong relationships with candidates, Hiring Managers, and cross-functional stakeholders.

People ManagementHR ManagementCommunication SkillsRelationship buildingRecruitmentCross-functional collaborationStakeholder management

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🔥 BI (Analytics) Engineer

Posted 4 days ago

🧭 Full-Time

💸 135000.0 - 180000.0 USD per year

🔍 Healthcare

🔧 Requirements

Experience working with data models, data pipelines and performing analysis
Hands on experience working with common data warehouses such as Snowflake, BigQuery, or Redshift
Strong understanding of SQL and have used it in complex data environments

💡 Responsibilities

Build and deliver critical reporting, analytics, and data models for varying use cases.
Improve and scale our data infrastructure, enabling future ML and AI products
Deep dive with engineers to understand complex production data. Ensure that tooling and visualization platforms are accurate and available

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🔥 Analytics Lead

Posted 4 days ago

🧭 Full-Time

💸 135000.0 - 180000.0 USD per year

🔧 Requirements

4+ years of experience working with data at scale, performing analysis, ETL, and process automation
3+ years of hands on experience working with common data warehouses such as Snowflake, BigQuery, or Redshift
Strong understanding of SQL and have used it in complex data environments
Experience or exposure with the broader set of technologies in our ecosystem: Google Cloud Platform (BigQuery), Metabase, Terraform, Python, DBT

💡 Responsibilities

Perform Critical Data Analysis for a Broad Range of Stakeholders
Enable Self Serve Solutions to Internal Teams
Build High Value Data Products
Own BI Platform Implementation

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🔥 Experiential Marketing Director

Posted 5 days ago

📍 United States

🧭 Full-Time

💸 165000.0 - 200000.0 USD per year

🔍 Marketing

🔧 Requirements

6-8 years of progressive experience, including leadership roles in event marketing and/or experiential marketing (including virtual event experience)
Experience crafting and producing branded experiential activations that have driven measurable earned media attention and buzz
B2B event management experience leading proprietary, 3rd party industry or executive events
Strong organizational and project management skills to effectively lead multiple partners and projects with tight deadlines
Extensive and successful experience with celebrity/VIP management
Success in developing strong internal and external relationships
Fluency in recent news, cultural trends, and policy changes and able to translate that knowledge into concrete strategic actions
Strong imagination, instincts and judgment in transforming complex topics and information into captivating, relevant content
Proven acuity to thrive in a fast-paced environment and continuously adapt to new challenges and dynamic priorities, while maintaining professional grace and a sense of humor
Strong technical knowledge of a broad range virtual event platforms, virtual event production approaches and modern marketing automation, analytics and technology
Exceptional client and vendor management skills
Excellent written and verbal communication skills
Excellent technical skills – MS Office (specifically advanced Excel and PowerPoint), virtual event platforms (Hopin, Zoom, others) and integrations to track lead generation (Salesforce.com, HubSpot) and Google Suite

💡 Responsibilities

Conceptualize, plan, and develop a comprehensive experiential marketing strategy
Bring “uniquely Candid experiences” and activation events virtually and in-person to life
Provide vision and direction on programming, including creative direction, format, content strategy, speaker preparation, and plan for pre/post-event engagement
Communicate and build relationships with VIP/C-suite speakers and event attendees
Lead the team to source and manage event logistics, including venue selection, contract negotiation, speaker recruitment, vendor management, branding, event production, and programming for events of up to 500 attendees
Build experiential marketing operations function, driving team efficiency and alignment to Key Performance Indicators
Establish plans and budget expectations
Collaborate with key partners to ensure events accomplish shared goals of building and accelerating pipeline, deal progress, existing customer share expansion, and community building
Maintain groundbreaking knowledge and insights into the industry and competition to continuously identify potential partnerships and new opportunities
Cultivate and maintain Candid Health’s brand and voice through all activations and events

Project ManagementSalesforceCommunication SkillsMicrosoft ExcelPresentation skillsExcellent communication skillsMS OfficeClient relationship managementBudgetingCross-functional collaborationMarketingLead GenerationDigital MarketingData analytics

Posted 5 days ago

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