Whatnot

πŸ‘₯ 251-500πŸ’° $260,000,000 Series D over 2 years agoInternetMarketplaceE-CommerceInformation TechnologyTrading PlatformCollectiblesπŸ’Ό Private Company
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Whatnot is a Los Angeles-based startup that operates as a marketplace for avid collectors to buy and sell authentic collectible items. Founded in 2019, the company provides a platform where enthusiasts can connect over shared interests. Whatnot currently employs 251-500 people and primarily utilizes various technologies such as Domain Not Resolving, LetsEncrypt, Amazon, and Cloudflare Hosting.

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πŸ“ United States

🧭 Full-Time

πŸ’Έ 75000.0 - 85000.0 USD per year

πŸ” E-commerce

  • Graduating by June 2025
  • Experience in fast-paced, client-facing roles
  • Strong project management skills
  • Analytical skills and business acumen
  • Become the go-to expert on your category
  • Manage seller outreach and onboarding
  • Build and maintain relationships with sellers and partners
  • Lead marketing initiatives within your category

Project ManagementBusiness DevelopmentData AnalysisRelationship managementMarketing

Posted about 2 months ago
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πŸ“ UK, Germany

🧭 Full-Time

πŸ’Έ 80000.0 - 100000.0 GBP per year

πŸ” E-commerce, online marketplaces

  • 5+ years of marketing experience in a fast-paced environment.
  • Experience at a high-growth startup, marketplace or creator-focused platform is a plus.
  • Fluency in both English and French with understanding of the French market.
  • Strong project management skills with ability to own strategy and content.
  • Creative thinker with aptitude for content creation and copywriting.
  • Experience tracking KPIs and monitoring success for marketing programs.
  • Ability to work scrappy and flexible in a fast-paced startup environment.
  • Own buyer acquisition across priority categories in the local market.
  • Devise campaigns and events that generate buzz and grow category demand.
  • Develop and execute social media strategy for market categories across channels.
  • Identify and pursue PR and influencer opportunities in the local market.
  • Build scalable resources and toolkits for sellers to market their channels.
  • Measure and iterate on effectiveness of category marketing initiatives.

Project ManagementGraphic DesignContent creationFluency in EnglishDigital Marketing

Posted about 2 months ago
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πŸ“ US, UK, Ireland, Poland, Germany

πŸ’Έ 160000.0 - 245000.0 USD per year

πŸ” Ecommerce

  • Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA preferred.
  • 7+ years of experience in strategy and operations roles (e.g., consulting, finance, GM, Operations).
  • Excellent project management skills, with the ability to handle multiple projects simultaneously.
  • Strong understanding of commerce operations and process optimization.
  • Proficient in data analysis and reporting tools.
  • Exceptional leadership and team management skills.
  • Strong communication and interpersonal skills.
  • Ability to think strategically and execute methodically.
  • Experience with SQL and analytics tools like Looker, Sigma, Hex.
  • Develop and implement commerce strategies that drive margin optimization and/or growth across the post-purchase experience.
  • Manage cross-functional commerce projects in close partnership with the product and engineering teams.
  • Identify inefficiencies in processes and implement improvements to enhance productivity/reduce costs.
  • Analyze commerce data to provide insights and recommendations.
  • Negotiate contracts and manage vendor performance to ensure quality and cost-effectiveness.

LeadershipProject ManagementSQLBusiness AnalysisData AnalysisProcess improvement

Posted about 2 months ago
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πŸ“ US, UK, Ireland, Poland, Germany

🧭 Full-Time

πŸ’Έ 190000.0 - 245000.0 USD per year

πŸ” Ecommerce, livestream shopping

  • 5-8 years of overall professional experience with a mix of professional services and start-up experience.
  • Past experience in consulting or finance, with experience working with Sales, Operations, Product, and Marketing teams preferred.
  • Strong strategic sense with the ability to balance data driven insights and business instincts.
  • Superb financial modeling skills and extensive experience conducting quantitative and qualitative financial analysis.
  • Excellent data skills including strength with SQL is a plus.
  • Comfort working exceptionally fast in an ambiguous work environment.
  • Demonstrated ability to work and influence cross-functionally.
  • Excellent executive communication skills.
  • Serve as a role model for Whatnot’s Cultural Principles.
  • Collaborate with Sales, CatEx, Ops, EPD, and Marketing teams to analyze performance and optimize investments.
  • Work with stakeholders to uncover high-impact opportunities through quantitative analysis, industry benchmarks, and competitive research.
  • Develop actionable recommendations through hands-on analytics, financial modeling, and strategic insights.
  • Synthesize company-wide data into a clear, contextualized view that informs high-impact decisions.
  • Contribute to business planning and go-to-market strategy by identifying key growth and efficiency drivers.
  • Enhance operational rigor by defining KPIs, dashboards, and OKRs.
  • Maintain and refine business models to support forecasting and accountability.
  • Lead strategic and operational initiatives that drive business growth and scalability.

SQLData AnalysisFinancial analysisData modeling

Posted about 2 months ago
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πŸ“ US, UK, Ireland, Poland, Germany

🧭 Full-Time

πŸ’Έ 100000.0 - 110000.0 USD per year

πŸ” Ecommerce, livestream shopping

  • 2+ years of experience in category marketing, brand management, or social media marketing with proficiency in digital platforms and data analytics tools.
  • Background in running digital marketing campaigns with proven ability to drive conversion.
  • Experience and interest in working directly with influencers and creators.
  • Strong problem-solving and project management skills, able to own strategy and content across multiple marketing channels.
  • Data-driven mindset with experience tracking growth KPIs and marketing program success.
  • Ability to work flexibly in a fast-paced startup environment and pivot quickly as needed.
  • Passion for creator communities or existing Whatnot product categories.
  • Support buyer acquisition for sports cards by devising campaigns that generate community buzz and grow demand.
  • Plan and execute product release campaigns and support on-platform events across multiple channels.
  • Manage a portfolio of influencers, including relationship management, campaign ideation, execution, and reporting.
  • Partner with the social team to develop and execute the social media strategy, managing a social calendar and advising on content.

Project ManagementData AnalysisContent creationRelationship managementMarketingDigital Marketing

Posted 2 months ago
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πŸ“ US

🧭 Full-Time

πŸ’Έ 90000.0 - 100000.0 USD per year

πŸ” Ecommerce, livestream shopping

  • 5+ years of support operations experience managing support KPIs such as CSAT.
  • Strong leadership skills to motivate teams and manage performance.
  • Experience driving operational excellence and performance management.
  • Analytical skills with a data-driven approach to derive actionable insights.
  • Knowledge of Zendesk and data platforms such as Sigma; familiarity with Excel or Google Sheets; SQL knowledge preferred.
  • Experience in startups, marketplaces, or e-commerce is preferred.
  • Familiarity with multichannel support operations (chat, email, sms, phone).
  • Flexibility to work evenings, holidays, and outside standard hours.
  • Lead team performance and drive results in productivity, quality, and customer experience.
  • Manage, coach, and develop a team of support agents.
  • Act as a subject matter expert on processes and operations.
  • Handle Trust & Safety incidents on the platform.
  • Identify and analyze performance metrics to improve team operations.
  • Build a culture that generates valuable user insights.
  • Enhance product, process, and overall business based on customer feedback.

LeadershipSQLData Analysis

Posted 2 months ago
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πŸ“ Australia

🧭 Full-Time

πŸ’Έ 150000.0 - 200000.0 USD per year

πŸ” Ecommerce, livestream shopping

  • 4+ years of experience in a fast-paced, client-facing role.
  • Experience in business development or partner-facing roles.
  • Experience in building and executing against a pipeline of targets.
  • Ability to work flexibly in a startup environment.
  • Strategic and creative thinker able to convert data into plans.
  • Passion for creator communities and/or knowledge of Whatnot product categories.
  • Experience in a high-growth startup or marketplace is a plus.
  • Proficiency in SQL is desirable.
  • Experience buying and selling in online marketplaces is a plus.
  • Launch and own a category in Australia.
  • Strategize to scale efforts for category success.
  • Partner with GM on determining future categories.
  • Build relationships with influencers and execute activations.
  • Organize events related to products and fandoms.
  • Develop a pipeline of sellers and manage ongoing relationships.
  • Advise sellers on business growth and gather user insights.
  • Analyze data to measure impact and drive category growth.

SQLBusiness DevelopmentData Analysis

Posted 2 months ago
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πŸ“ US, UK, Ireland, Poland, Germany

🧭 Full-Time

πŸ’Έ 140000.0 - 165000.0 USD per year

πŸ” Ecommerce, livestream shopping

  • 5+ years of experience in a policy, strategy, or business operations role.
  • Strong analytical abilities and problem-solving skills.
  • Experience with SQL and dashboard creation.
  • Proven ability to drive process improvement using data.
  • Excellent oral and written communication skills.
  • Strong project management skills.
  • Identify and collect relevant data to inform policy gaps and problem areas.
  • Implement accurate and effective policy together with product and operations teams.
  • Resolve complex policy escalations with a high degree of autonomy.
  • Partner with cross-functional teams to develop new policies and enforcement criteria.

Project ManagementSQLData AnalysisData MiningProcess improvement

Posted 3 months ago
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πŸ“ US, UK, Ireland, Poland, Germany

🧭 Full-Time

πŸ’Έ 165000.0 - 195000.0 USD per year

πŸ” Ecommerce, livestream shopping

  • 8+ years of product recruiting experience in high-growth startups.
  • Experience evaluating candidates for various product and design roles.
  • A deep network of product professionals for effective talent navigation.
  • Enjoyment in sourcing and nurturing relationships with passive talent.
  • Comfort with rapid and accountable work in a fast-paced environment.
  • Focus on providing an excellent candidate experience.
  • Strong organizational skills for managing multiple priorities.
  • Data-driven approach to measure pipeline health and set expectations.
  • Advocacy for diversity hiring and inclusive interview practices.
  • Build and maintain a pipeline of top-tier product management talent by proactively sourcing and engaging with passive candidates.
  • Find or create new talent sources beyond traditional methods.
  • Screen candidates to ensure the hiring team's focus on the best applicants.
  • Manage multiple open roles simultaneously.
  • Act as a strategic advisor to hiring managers with market insights.
  • Iterate on candidate feedback to improve the recruiting process.
  • Cultivate relationships to build community ties.
  • Emphasize diversity in sourcing and hiring practices.

Data AnalysisProduct ManagementStakeholder management

Posted 4 months ago
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πŸ“ US, UK, Ireland, Poland, Germany

🧭 Full-Time

πŸ’Έ 85000 - 135000 USD per year

πŸ” Ecommerce, livestream shopping

  • Curious about who thrives at Whatnot with a low ego and growth mindset.
  • Fast learner and self-starter energized by communicating and solving challenges.
  • Up to 3 years of experience in a fast-paced, client-facing role.
  • Ability to manage multiple accounts and client needs simultaneously.
  • Proficient with CRM software and able to learn new systems.
  • Business acumen with the ability to manipulate data for insights.
  • Drive the expansion of Whatnot's supply by acquiring and nurturing new livestream sellers.
  • Oversee own portfolio and manage the entire sales cycle, from pitching to onboarding.
  • Provide strategic coaching to sellers to facilitate their growth.
  • Collaborate with the team to bring high-potential sellers to Whatnot.
  • Source and prospect sellers, securing initial discovery and onboarding calls.
  • Lead sales calls with seller prospects, overcoming objections and communicating value.
  • Utilize key data points to assess seller growth and success.

Business DevelopmentData AnalysisGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 4 months ago
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