Whatnot

👥 251-500💰 $260.0m Series D on 2022-07-21Internet Marketplace E-Commerce Information Technology Trading Platform Collectibles

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Whatnot is a Los Angeles-based startup that operates as a marketplace for avid collectors to buy and sell authentic collectible items. Founded in 2019, the company provides a platform where enthusiasts can connect over shared interests. Whatnot currently employs 251-500 people and primarily utilizes various technologies such as Domain Not Resolving, LetsEncrypt, Amazon, and Cloudflare Hosting.

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Jobs at this company:

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🔥 Director, G&A Recruiting

Posted 2024-10-05

📍 US, UK, Ireland, Poland, Germany

🧭 Full-Time

💸 $200,000 - $285,000 per year

🔍 Ecommerce and live auctions

Proven experience recruiting for G&A roles and managing a recruiting team.
Experience in identifying and evaluating candidates across various functions.
Passion for building foundational hiring processes and principles.
Ability to give direct feedback and empower team members.
Comfort with fast-paced, high-responsibility environments.
Strong champion of diversity hiring and inclusive interview practices.
Prioritize providing a human experience for candidates during the hiring process.
Data-focused with tracking pipeline health.

Act as the subject matter authority on G&A recruiting across various functions.
Identify passionate candidates and run key recruitment roles to stay engaged in the work.
Empower the team to develop new sources of talent beyond traditional methods.
Drive the team to manage multiple open roles efficiently.
Oversee the development of job postings, hiring plans, and rubrics.
Lead initiatives that promote diversity and inclusivity in the hiring process.
Analyze candidate processes and present solutions to improve hiring.
Cultivate relationships with candidates and community groups.

LeadershipPeople ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-05

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🔥 Senior Software Engineer - China

Posted 2024-09-24

📍 US, Canada, UK, Ireland, Germany

🔍 E-commerce

3+ years of software development experience.
Experience building E-commerce products.
A bachelor’s degree in Computer Science, a related field, or equivalent work experience.
Experience building scalable systems (we primarily use Python, Elixir, JavaScript).
Excellent product instincts. You first think about users rather than the best technical solution.
Proven track record of delivering user-facing features. You are known for shipping products and features lightning-fast.
Experience working across the stack is nice to have, but not required.
Good communication skills in both written and verbal English.

Growth engineers at Whatnot are responsible for expanding our new user funnel across buyers and sellers to accelerate the rapid growth of our marketplace.
We focus on the full funnel, developing opportunities to grow traffic across multiple channels while also creating delightful new user experiences to activate and retain buyers and sellers for the long term.
In this role, you will build out our core Incentivized buyer growth strategy, including gamified incentives and offer experiences to continue to accelerate Whatnot’s rapid growth.
As a lead engineer, you will design and implement our core incentive management system from the ground up.
You will have big ownership and velocity in order to significantly impact the company top-line metrics.

Software DevelopmentJavascriptJavaScriptCommunication Skills

Posted 2024-09-24

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🔥 Customer Experience Agent

Posted 2024-09-13

📍 US, Canada, UK, Ireland, Germany

🧭 Full-Time

💸 $24.04 - $28.85 per hour

🔍 Ecommerce, Marketplace

2+ years of Support experience handling email and/or chat services.
Weekend availability required.
Understanding of Ecommerce and Marketplace operations.
Experience with Customer facing systems like Zendesk, Kustomer, or Intercom.
Obsession with customers / being customer first / serving customers.
Proactive problem-solver and process-improver.
Knowledge of Collectibles is a plus.
Bachelor's degree or college experience preferred.
Previous start-up experience is a plus.

Interact with buyers and sellers with a customer first attitude ensuring a positive experience.
Resolve all customer issues regarding payments, orders, shipments and general questions with a high quality and in a timely manner.
Become an expert in Whatnot’s product, processes and systems to drive positive outcomes for our users.
Work with other departments to troubleshoot, research and resolve open questions.
Seek out opportunities to eliminate repeat contacts and improve the overall customer experience.

Posted 2024-09-13

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🔥 Product Manager, Discovery

Posted 2024-07-19

📍 US, Canada, UK, Germany

🧭 Full-Time

💸 205000 - 235000 USD per year

🔍 Livestream shopping and ecommerce

5 to 7 years of product management experience.
Strong cross-functional competencies to effectively collaborate with design, engineering, marketing, and other partners.
Experience working with machine learning subject matter experts.
Startup experience at a growth stage company.
Demonstrated bias for action in a fluid work environment.
Strong product intuition, design sense, and ability to inform decisions around technical architecture.
Proven track record of using data and user feedback to drive effective product decisions.
Understanding that product decisions go beyond data and A/B tests.

Drive product roadmaps, strategy, and execution across Feed, Search, Browse, and related product areas.
Define product requirements and work with engineering, design, and broader team to bring the roadmap to market quickly.
Clearly communicate roadmap, progress, and insights to key teams and stakeholders.
Ensure the engineering team operates effectively by removing blockers and enabling rapid movement.
Take ownership of major blockers impacting company success.
Drive strategic initiatives across the company as needed.

Machine LearningProduct ManagementStrategyAlgorithms

Posted 2024-07-19

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🔥 Product Manager, Buyer Growth

Posted 2024-07-19

📍 US, Canada, UK, Germany

🧭 Full-Time

💸 240000 - 275000 USD per year

🔍 Livestream shopping and ecommerce

7+ years of Product Management experience.
Experience working on growth focused initiatives such as incentivized referral programs, user acquisition, and activation tactics.
Startup experience.
Comfort working exceptionally fast in an ambiguous work environment.
Strong product intuition and design sense.
Proven track record of using data, user feedback, and intuition to drive sound product decisions with clarity around how to measure growth success.
Able to ruthlessly prioritize the most impactful work.
Understanding that product decisions don't end and begin with data and A/B tests.

Develop strategies to expand referral programs, incentives, and core user experiences to continue to drive top of funnel growth.
Manage and expand Whatnot Affiliates as a new marketing channel.
Drive the product roadmap, product strategy, and roadmap execution.
Define product requirements & work with engineering, design, and broader team to bring our roadmap to market at lightning speed.
Clearly communicate roadmap, progress, and insights to key teams and stakeholders.
Do whatever it takes to ensure the engineering team is operating effectively, unblock them, and make sure they can move at a rapid pace.
Take ownership of any major blocker to the company's success.
Drive strategic initiatives across the company.

LeadershipPeople ManagementProduct ManagementC (Programming language)Cross-functional Team Leadership

Posted 2024-07-19

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🔥 Product Designer, Growth

Posted 2024-07-19

📍 US, Canada, Ireland, UK, Germany

🧭 Full-Time

💸 240000 - 275000 USD per year

🔍 Ecommerce

7+ years of experience in product design.
A proven track record of driving growth through design initiatives.
Strong portfolio showcasing design skills, thought process, and product impact.
Expertise in design and prototyping tools (e.g. Figma, Adobe Creative Suite, etc.).
Deep understanding of user experience design principles and methodologies, including user research, wireframing, prototyping, and usability testing.
Experience with A/B testing, analytics, and other methods for measuring the impact of design decisions.
Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
A growth mindset, with a relentless focus on user needs and a commitment to continuous improvement and learning.

Design and implement innovative solutions with a focus on growth initiatives, including user acquisition, conversion rate optimization, and retention.
Work closely with cross-functional teams, including Product Management, Engineering, and Marketing, to identify growth opportunities and integrate growth-focused design strategies into our products.
Conduct extensive research and data analysis to understand user behaviors, needs, and barriers to growth.
Develop and iterate on designs and prototypes that effectively communicate design ideas.
Utilize A/B testing and other quantitative and qualitative methods to validate designs and hypotheses, making data-driven decisions to improve product performance.
Advocate for best practices in design, usability, and accessibility, ensuring a consistent and user-centric approach across all product touchpoints.
Mentor junior designers and contribute to the development of our design culture and processes.

Adobe Creative SuiteData AnalysisFigmaUser Experience DesignData analysisProduct design

Posted 2024-07-19

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🔥 Software Engineer, Infrastructure

Posted 2024-07-19

📍 US, Canada, UK, Ireland, Germany

🧭 Full-Time

💸 185000 - 245000 USD per year

🔍 Ecommerce

5+ years of infrastructure engineering experience, building scalable systems that can handle millions of users.
Bachelor’s degree in Computer Science, a related field, or equivalent work experience.
Previous experience at a hyper-growth startup.
Prior experience in a public cloud environment (AWS, GCP) using Kubernetes, Docker, and/or Terraform.
Expert knowledge of various CI/CD workflows.
Exceptional coding skills with the ability to ship new products quickly, primarily using Python, Elixir, and JavaScript.
Excellent communication and writing skills.

Ensuring availability, performance, security, and scalability of production systems.
Work with the engineering team to get services deployed across different environments.
Scale for capacity and traffic spikes of 20x normal load during high-volume events.
Providing recommendations for architecture and process improvements.
Maintain an efficient CI/CD pipeline to help developers ship the software faster and safer in a structured environment.

AWSDockerKubernetesTerraform

Posted 2024-07-19

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🔥 Software Engineer, Developer Productivity

Posted 2024-07-19

📍 US, UK, Ireland, Poland, Germany

🧭 Full-Time

💸 185000 - 245000 USD per year

🔍 Ecommerce

5+ years of developer productivity or similar experience.
Bachelor’s degree in Computer Science, a related field, or equivalent work experience.
Excellent developer experience instincts, prioritizing engineer experience.
Previous experience at a hyper-growth startup.
Experience in public cloud environments (AWS, GCP) using Kubernetes, Docker, and/or Terraform.
Expert knowledge of various CI/CD workflows.
Exceptional coding skills with the ability to ship quickly, primarily using Python and Elixir.
Excellent communication and writing skills.

Maintain an efficient CI/CD pipeline to help developers ship software faster and safer.
Build local environment tooling for the engineering team to enable swift and safe product feature builds.
Collaborate with the engineering team to deploy services across various environments.
Implement and optimize developer workflow to reduce friction and increase productivity.
Provide recommendations for architecture and process improvements.

AWSDockerKubernetesTerraform

Posted 2024-07-19

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Whatnot

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