Whatnot

👥 251-500💰 $260,000,000 Series D over 2 years agoInternet Marketplace E-Commerce Information Technology Trading Platform Collectibles💼 Private Company

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Whatnot is a Los Angeles-based startup that operates as a marketplace for avid collectors to buy and sell authentic collectible items. Founded in 2019, the company provides a platform where enthusiasts can connect over shared interests. Whatnot currently employs 251-500 people and primarily utilizes various technologies such as Domain Not Resolving, LetsEncrypt, Amazon, and Cloudflare Hosting.

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Jobs at this company:

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🔥 Partnerships Associate, 2025 New Grad

Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 75000.0 - 85000.0 USD per year

🔍 E-commerce

🔧 Requirements

Graduating by June 2025
Experience in fast-paced, client-facing roles
Strong project management skills
Analytical skills and business acumen

💡 Responsibilities

Become the go-to expert on your category
Manage seller outreach and onboarding
Build and maintain relationships with sellers and partners
Lead marketing initiatives within your category

Project ManagementBusiness DevelopmentData AnalysisRelationship managementMarketing

Posted about 2 months ago

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🔥 Category Marketing Manager (French Market) - Germany

Posted about 2 months ago

📍 UK, Germany

🧭 Full-Time

💸 80000.0 - 100000.0 GBP per year

🔍 E-commerce, online marketplaces

🔧 Requirements

5+ years of marketing experience in a fast-paced environment.
Experience at a high-growth startup, marketplace or creator-focused platform is a plus.
Fluency in both English and French with understanding of the French market.
Strong project management skills with ability to own strategy and content.
Creative thinker with aptitude for content creation and copywriting.
Experience tracking KPIs and monitoring success for marketing programs.
Ability to work scrappy and flexible in a fast-paced startup environment.

💡 Responsibilities

Own buyer acquisition across priority categories in the local market.
Devise campaigns and events that generate buzz and grow category demand.
Develop and execute social media strategy for market categories across channels.
Identify and pursue PR and influencer opportunities in the local market.
Build scalable resources and toolkits for sellers to market their channels.
Measure and iterate on effectiveness of category marketing initiatives.

Project ManagementGraphic DesignContent creationFluency in EnglishDigital Marketing

Posted about 2 months ago

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🔥 Strategy & Operations (Senior) Manager, Commerce

Posted about 2 months ago

📍 US, UK, Ireland, Poland, Germany

💸 160000.0 - 245000.0 USD per year

🔍 Ecommerce

🔧 Requirements

Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA preferred.
7+ years of experience in strategy and operations roles (e.g., consulting, finance, GM, Operations).
Excellent project management skills, with the ability to handle multiple projects simultaneously.
Strong understanding of commerce operations and process optimization.
Proficient in data analysis and reporting tools.
Exceptional leadership and team management skills.
Strong communication and interpersonal skills.
Ability to think strategically and execute methodically.
Experience with SQL and analytics tools like Looker, Sigma, Hex.

💡 Responsibilities

Develop and implement commerce strategies that drive margin optimization and/or growth across the post-purchase experience.
Manage cross-functional commerce projects in close partnership with the product and engineering teams.
Identify inefficiencies in processes and implement improvements to enhance productivity/reduce costs.
Analyze commerce data to provide insights and recommendations.
Negotiate contracts and manage vendor performance to ensure quality and cost-effectiveness.

LeadershipProject ManagementSQLBusiness AnalysisData AnalysisProcess improvement

Posted about 2 months ago

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🔥 Senior Manager, Strategic Finance

Posted about 2 months ago

📍 US, UK, Ireland, Poland, Germany

🧭 Full-Time

💸 190000.0 - 245000.0 USD per year

🔍 Ecommerce, livestream shopping

🔧 Requirements

5-8 years of overall professional experience with a mix of professional services and start-up experience.
Past experience in consulting or finance, with experience working with Sales, Operations, Product, and Marketing teams preferred.
Strong strategic sense with the ability to balance data driven insights and business instincts.
Superb financial modeling skills and extensive experience conducting quantitative and qualitative financial analysis.
Excellent data skills including strength with SQL is a plus.
Comfort working exceptionally fast in an ambiguous work environment.
Demonstrated ability to work and influence cross-functionally.
Excellent executive communication skills.

💡 Responsibilities

Serve as a role model for Whatnot’s Cultural Principles.
Collaborate with Sales, CatEx, Ops, EPD, and Marketing teams to analyze performance and optimize investments.
Work with stakeholders to uncover high-impact opportunities through quantitative analysis, industry benchmarks, and competitive research.
Develop actionable recommendations through hands-on analytics, financial modeling, and strategic insights.
Synthesize company-wide data into a clear, contextualized view that informs high-impact decisions.
Contribute to business planning and go-to-market strategy by identifying key growth and efficiency drivers.
Enhance operational rigor by defining KPIs, dashboards, and OKRs.
Maintain and refine business models to support forecasting and accountability.
Lead strategic and operational initiatives that drive business growth and scalability.

SQLData AnalysisFinancial analysisData modeling

Posted about 2 months ago

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🔥 Marketing Associate

Posted 2 months ago

📍 US, UK, Ireland, Poland, Germany

🧭 Full-Time

💸 100000.0 - 110000.0 USD per year

🔍 Ecommerce, livestream shopping

🔧 Requirements

2+ years of experience in category marketing, brand management, or social media marketing with proficiency in digital platforms and data analytics tools.
Background in running digital marketing campaigns with proven ability to drive conversion.
Experience and interest in working directly with influencers and creators.
Strong problem-solving and project management skills, able to own strategy and content across multiple marketing channels.
Data-driven mindset with experience tracking growth KPIs and marketing program success.
Ability to work flexibly in a fast-paced startup environment and pivot quickly as needed.
Passion for creator communities or existing Whatnot product categories.

💡 Responsibilities

Support buyer acquisition for sports cards by devising campaigns that generate community buzz and grow demand.
Plan and execute product release campaigns and support on-platform events across multiple channels.
Manage a portfolio of influencers, including relationship management, campaign ideation, execution, and reporting.
Partner with the social team to develop and execute the social media strategy, managing a social calendar and advising on content.

Project ManagementData AnalysisContent creationRelationship managementMarketingDigital Marketing

Posted 2 months ago

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🔥 Trust & Risk Team Lead

Posted 3 months ago

📍 US

🧭 Full-Time

💸 90000.0 - 100000.0 USD per year

🔍 Ecommerce, livestream shopping

🔧 Requirements

5+ years of support operations experience managing support KPIs such as CSAT.
Strong leadership skills to motivate teams and manage performance.
Experience driving operational excellence and performance management.
Analytical skills with a data-driven approach to derive actionable insights.
Knowledge of Zendesk and data platforms such as Sigma; familiarity with Excel or Google Sheets; SQL knowledge preferred.
Experience in startups, marketplaces, or e-commerce is preferred.
Familiarity with multichannel support operations (chat, email, sms, phone).
Flexibility to work evenings, holidays, and outside standard hours.

💡 Responsibilities

Lead team performance and drive results in productivity, quality, and customer experience.
Manage, coach, and develop a team of support agents.
Act as a subject matter expert on processes and operations.
Handle Trust & Safety incidents on the platform.
Identify and analyze performance metrics to improve team operations.
Build a culture that generates valuable user insights.
Enhance product, process, and overall business based on customer feedback.

LeadershipSQLData Analysis

Posted 3 months ago

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🔥 Category Manager - Australia

Posted 3 months ago

📍 Australia

🧭 Full-Time

💸 150000.0 - 200000.0 USD per year

🔍 Ecommerce, livestream shopping

🔧 Requirements

4+ years of experience in a fast-paced, client-facing role.
Experience in business development or partner-facing roles.
Experience in building and executing against a pipeline of targets.
Ability to work flexibly in a startup environment.
Strategic and creative thinker able to convert data into plans.
Passion for creator communities and/or knowledge of Whatnot product categories.
Experience in a high-growth startup or marketplace is a plus.
Proficiency in SQL is desirable.
Experience buying and selling in online marketplaces is a plus.

💡 Responsibilities

Launch and own a category in Australia.
Strategize to scale efforts for category success.
Partner with GM on determining future categories.
Build relationships with influencers and execute activations.
Organize events related to products and fandoms.
Develop a pipeline of sellers and manage ongoing relationships.
Advise sellers on business growth and gather user insights.
Analyze data to measure impact and drive category growth.

SQLBusiness DevelopmentData Analysis

Posted 3 months ago

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🔥 Strategy & Operations Manager, Policy

Posted 3 months ago

📍 US, UK, Ireland, Poland, Germany

🧭 Full-Time

💸 140000.0 - 165000.0 USD per year

🔍 Ecommerce, livestream shopping

🔧 Requirements

5+ years of experience in a policy, strategy, or business operations role.
Strong analytical abilities and problem-solving skills.
Experience with SQL and dashboard creation.
Proven ability to drive process improvement using data.
Excellent oral and written communication skills.
Strong project management skills.

💡 Responsibilities

Identify and collect relevant data to inform policy gaps and problem areas.
Implement accurate and effective policy together with product and operations teams.
Resolve complex policy escalations with a high degree of autonomy.
Partner with cross-functional teams to develop new policies and enforcement criteria.

Project ManagementSQLData AnalysisData MiningProcess improvement

Posted 3 months ago

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🔥 Principal Recruiter, Product

Posted 4 months ago

📍 US, UK, Ireland, Poland, Germany

🧭 Full-Time

💸 165000.0 - 195000.0 USD per year

🔍 Ecommerce, livestream shopping

🔧 Requirements

8+ years of product recruiting experience in high-growth startups.
Experience evaluating candidates for various product and design roles.
A deep network of product professionals for effective talent navigation.
Enjoyment in sourcing and nurturing relationships with passive talent.
Comfort with rapid and accountable work in a fast-paced environment.
Focus on providing an excellent candidate experience.
Strong organizational skills for managing multiple priorities.
Data-driven approach to measure pipeline health and set expectations.
Advocacy for diversity hiring and inclusive interview practices.

💡 Responsibilities

Build and maintain a pipeline of top-tier product management talent by proactively sourcing and engaging with passive candidates.
Find or create new talent sources beyond traditional methods.
Screen candidates to ensure the hiring team's focus on the best applicants.
Manage multiple open roles simultaneously.
Act as a strategic advisor to hiring managers with market insights.
Iterate on candidate feedback to improve the recruiting process.
Cultivate relationships to build community ties.
Emphasize diversity in sourcing and hiring practices.

Data AnalysisProduct ManagementStakeholder management

Posted 4 months ago

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🔥 Sales Representative

Posted 4 months ago

📍 US, UK, Ireland, Poland, Germany

🧭 Full-Time

💸 85000 - 135000 USD per year

🔍 Ecommerce, livestream shopping

🔧 Requirements

Curious about who thrives at Whatnot with a low ego and growth mindset.
Fast learner and self-starter energized by communicating and solving challenges.
Up to 3 years of experience in a fast-paced, client-facing role.
Ability to manage multiple accounts and client needs simultaneously.
Proficient with CRM software and able to learn new systems.
Business acumen with the ability to manipulate data for insights.

💡 Responsibilities

Drive the expansion of Whatnot's supply by acquiring and nurturing new livestream sellers.
Oversee own portfolio and manage the entire sales cycle, from pitching to onboarding.
Provide strategic coaching to sellers to facilitate their growth.
Collaborate with the team to bring high-potential sellers to Whatnot.
Source and prospect sellers, securing initial discovery and onboarding calls.
Lead sales calls with seller prospects, overcoming objections and communicating value.
Utilize key data points to assess seller growth and success.

Business DevelopmentData AnalysisGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 4 months ago

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