Strategy & Operations (Senior) Manager, Commerce

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Requirements:

• Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA preferred.
• 7+ years of experience in strategy and operations roles (e.g., consulting, finance, GM, Operations).
• Excellent project management skills, with the ability to handle multiple projects simultaneously.
• Strong understanding of commerce operations and process optimization.
• Proficient in data analysis and reporting tools.
• Exceptional leadership and team management skills.
• Strong communication and interpersonal skills.
• Ability to think strategically and execute methodically.
• Experience with SQL and analytics tools like Looker, Sigma, Hex.

Responsibilities:

• Develop and implement commerce strategies that drive margin optimization and/or growth across the post-purchase experience.
• Manage cross-functional commerce projects in close partnership with the product and engineering teams.
• Identify inefficiencies in processes and implement improvements to enhance productivity/reduce costs.
• Analyze commerce data to provide insights and recommendations.
• Negotiate contracts and manage vendor performance to ensure quality and cost-effectiveness.