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Avetta, LLC

Avetta, LLC is a company that offers Supplier Success Professional services and technological solutions, specializing in multilingual customer support and full-stack development.

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Jobs at this company:

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🔥 Supplier Success Professional (Customer Support) - Multilingual Italian, Spanish, and English
Posted 13 days ago

📍 England

  • Call center experience is a plus.
  • Excellent communication skills - both written and orally.
  • Working PC knowledge, preferably with Windows and related applications.
  • An affinity for learning online software systems.
  • Interpersonal skills.
  • Problem analysis and problem-solving abilities.
  • Attention to detail and accuracy.
  • Adaptability and self-motivation.
  • Stress tolerance.
  • Ability to learn and apply new information or skills.
  • Fluent in English, Italian, and Spanish.
  • Provide professional support to all Avetta customers.
  • Help end-users navigate the Avetta Cloud Application.
  • Verify technical documents submitted by end users.
  • Resolve complex issues with a focus on customer experience.
  • Interact directly with Avetta customers through telephone, email, and chat.
  • Prioritize and resolve customer needs accurately.
  • Support and explain customer billing and subscription terms.
  • Record details of interactions in Service Cloud (SFDC).
  • Provide necessary outbound follow-up, both via phone and email.
  • Communicate and coordinate with internal departments.
  • Work as a team and contribute positively to Avetta’s culture.
  • Perform other duties as assigned.

Problem SolvingAttention to detailFluency in EnglishTechnical supportCRMCustomer support

Posted 13 days ago
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🔥 Software Engineer - Frontend Elm
Posted 4 months ago

📍 US

🧭 Full-Time

🔍 Cloud technology / SaaS

  • 5+ years of Web Development experience with a proven record of delivering exceptional user experiences.
  • 2+ years of experience with a JavaScript framework (React, Angular, Vue) and Elm for frontend development.
  • Mastery of HTML, CSS, JavaScript, and modern web design principles.
  • Strong proficiency with REST APIs and an understanding of GraphQL (a plus).
  • Hands-on experience in the entire SDLC: designing, developing, testing, deploying, and maintaining software applications.
  • Expertise in Git-based version control, including feature branching strategies and creating pull requests.
  • A Bachelor’s Degree (or higher) in Computer Science (or related field).
  • Partner with Product to brainstorm solutions and shape feature development.
  • Drive projects autonomously in a collaborative team environment.
  • Continuously sharpen skills by learning and experimenting with new tools and technologies.
  • Contribute fresh ideas and explore new technologies to elevate the platform.
  • Write clean, maintainable code that reflects a passion for development.

Frontend DevelopmentGitHTMLCSSJavascriptREST API

Posted 4 months ago
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