- Process, review and issue a high volume of invoices and credit adjustments ensuring accuracy, timeliness and proper documentation.
- Perform data entry, validation, and reconciliation, including cross-system checks to maintain complete and accurate billing records.
- Execute month-end close activities, including reconciliations across billing and financial systems.
- Collaborate cross-functionally (customers, sales, customer service, account managers, and accounting) to ensure accurate subscription billing and proper revenue recognition.
- Manage billing inquiries and escalations via email, phone, Salesforce, and Jira, delivering timely, professional, and solution-oriented resolutions.
- Participate in Australian time zone meetings and contribute to project coordination efforts to proactively improve billing operations and efficiency.
- Utilize financial systems and tools (NetSuite, Onsite, Zuora) to support billing operations and process improvements.
SalesforceJiraMicrosoft Excel+3 more