Avetta, LLC

Avetta, LLC is a company that offers Supplier Success Professional services and technological solutions, specializing in multilingual customer support and full-stack development.

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Jobs at this company:

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🔥 Customer Marketing Manager - B2B SaaS

Posted 3 days ago

🔍 B2B SaaS

🔧 Requirements

5+ years of experience in B2B SaaS customer marketing, lifecycle marketing, or demand generation.
Proven success in customer advocacy programs, ABM strategies, and retention-focused marketing.
Experience managing customer advisory boards, summits, and community engagement initiatives.
Proficiency with CRM (Salesforce), marketing automation (Marketo, HubSpot), and online review platforms (e.g., TrustRadius, Capterra).
Strong project management and cross-functional collaboration skills.

💡 Responsibilities

Develop and manage customer engagement programs that drive retention, product adoption, and satisfaction.
Lead the Customer Advocacy Program, including case studies, testimonials, referrals, and speaking opportunities.
Collaborate with content teams to develop compelling customer success stories, videos, and testimonials that highlight Avetta’s impact.
Drive marketing strategies for customer expansion, supporting upsell and cross-sell opportunities through targeted campaigns.
Oversee customer advisory boards (APEX & ESG) and play a pivotal role in Avetta Summits.
Lead reputation management efforts, including online third-party review sites and campaigns to amplify customer voices.
Define customer marketing KPIs, track engagement and advocacy metrics, and optimize strategies to influence deals and revenue growth.

Posted 3 days ago

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🔥 Software Engineer - Frontend Elm

Posted 7 days ago

🧭 Full-Time

💸 75000.0 - 220000.0 USD per year

🔍 Software Development

🔧 Requirements

5+ years of Web Development experience with a proven record of delivering exceptional user experiences.
2+ years of experience with a JavaScript framework (React, Angular, Vue) and Elm for frontend development.
Mastery of HTML, CSS, JavaScript, and modern web design principles.
Strong proficiency with REST APIs and an understanding of GraphQL (a plus).
Hands-on experience in the entire SDLC: designing, developing, testing, deploying, and maintaining software applications.
Expertise in Git-based version control, including feature branching strategies and creating pull requests.

💡 Responsibilities

Bring ideas to life: Partner with Product to brainstorm solutions, review mockups, and shape feature development from the ground up.
Own your work: Drive projects autonomously while also thriving in an open, collaborative team environment.
Innovate and iterate: Stay curious and continuously sharpen your skills by learning and experimenting with new tools and technologies.
Champion creativity: Contribute fresh ideas and explore new patterns and technologies that elevate our platform.
Code with purpose: Write clean, maintainable code that reflects your passion for development and a commitment to excellence.

Posted 7 days ago

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🔥 Sales Development Representative

Posted 7 days ago

🔍 SaaS

🔧 Requirements

1 year of experience with sales preferred and have a passion for sales
Excellent verbal and written communication skills
You have a high degree of resilience, enabling you to bounce back from setbacks
You possess a player mindset; you strive to grow and develop and never back down from a challenge
Your work ethic is unmatched- anything you don't know you'll make up with hard work
You're extremely coachable and willing to receive and implement feedback

💡 Responsibilities

Raise awareness and generate interest for Avetta through cold calling, emails, and social outreach to prospective customers
Schedule initial discovery calls for Account Executives
Meet or exceed assigned daily activity minimums of 80-100 activities (calls + emails)
Manage your own book of accounts and set the strategy for effective book management
Become a power user of Sales Navigator, ZoomInfo, Salesforce, Chili Piper and Gong as tools
Provide constructive feedback on how to improve effectiveness and efficiency within the SDR role to SDR Managers and Sales Enablement
Collaborate with team members to share and learn from best practices
Maintain a schedule aligned with the business hours of your assigned region
Regular and predictive attendance

Posted 7 days ago

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🔥 QHSE Lead, APAC

Posted 7 days ago

📍 Australia, New Zealand, Central Asia, China, Taiwan, Hong Kong, India, Indonesia, Japan, Malaysia, Pakistan, Philippines, Singapore, South Korea, Thailand, Vietnam

🔧 Requirements

Hold at minimum, an advanced diploma certificate in Work Health and Safety.
Excellent knowledge of regional WHS standards and legislation.
At least 5 years of relevant work experience in the safety profession.

💡 Responsibilities

Lead the team of QHSE auditors, including training, coaching, mentoring, and providing support and guidance.
Serve as a key point of contact for Avetta clients within the region.
Handle client and/or supplier escalations and de-escalate in a timely manner.

LeadershipCommunication SkillsAnalytical SkillsMentoringComplianceCoachingProblem-solving skillsTrainingClient relationship managementRisk ManagementTeam management

Posted 7 days ago

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🔥 Product Manager

Posted 7 days ago

💸 87500.0 - 224000.0 USD per year

🔍 SaaS

🔧 Requirements

4+ years of enterprise/commercial product management experience, particularly in SaaS and B2B software.
Experience in subscription-based business models
Experience in an Agile/Scrum development environment with backlog management tools like Jira and Confluence.

💡 Responsibilities

Serve as the voice of the customer, ensuring all product decisions enhance user experience and solve real customer pain points.
Work closely with UX designers to research, prototype, and validate solutions before implementation.
Lead customer communications related to product enhancements and roadmap, partnering with marketing to drive awareness and adoption of new capabilities.

Posted 7 days ago

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🔥 Competency Administrator

Posted 7 days ago

📍 New Zealand

🔍 Safety and Compliance

🔧 Requirements

Database records management and accurate data entry
Advanced word processing skills
Advanced excel skills
Excellent spelling and grammar
The ability to prioritize tasks and solve problems
Outstanding customer service
High attention to detail and strong analytical skills
The ability to work under pressure and meet deadlines
An understanding of the NZQA framework and industry training

💡 Responsibilities

Interpret and understand client competency and NZQA standards for trainees to meet work requirements.
Accurate identification of gaps in worker competency.
Development, implementation and tracking of employee and sub-contractor training and assessment plans.
Timely response to all client requests for competency information.
Meticulous data entry of trainee records into Learning Management Systems and Competency Databases.
Produce accurate reporting on workforce competency.
Systematically manage the refresher cycle plans for workers and ensure training is always organized before compliance refreshers expire.
Respond to all client enquiries for training by investigating best fit cost-effective training solutions. This includes sourcing information from various providers.
Compile and submit competency applications to network asset owners and clients as required, ensuring competency of all employees is maintained.
Ensure timely updates are made to all records to capture new employees and terminated workers.
Reconcile course attendance and provide solutions and reporting on any variance to planned activities.
Actively contribute to quality improvement initiatives / actions – CII
Other functions in relation to competency management as determined by business requirements.

Microsoft ExcelCustomer serviceComplianceExcellent communication skillsReportingTrainingData entryData management

Posted 7 days ago

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🔥 Client Success Manager

Posted 7 days ago

🔍 SaaS

🔧 Requirements

Minimum 2+ years in either a customer-facing role with an Enterprise SaaS company or supplier management with a large organization
Bachelor’s Degree or equivalent work experience
Excellent interpersonal, verbal, and written communication skills
Highly organized, collaborative, responsive, and proactive
Past success mastering new, complex technologies, processes, and concepts and training / mentoring others to master them as well
Strong project management skills, PMP a plus

💡 Responsibilities

Nurture and grow relationships with your client stakeholders, while identifying additional key stakeholders through proactive engagement
Maintain the client’s momentum after launch leveraging critical success factors aligned to the client’s journey as increase adoption Avetta platform over time
Serving as the trusted advisor for clients on use-case, product functionality and applicable program recommendations
Perform regular review-and-planning sessions (via Success Planning and QBR activities) with client stakeholders to demonstrate value, understand the client’s current business situation and objectives, and define next steps in their journey with Avetta
Proactively ensuring clients understand, have adequate training on, and are utilizing Avetta’s products to achieve the maximum benefit
Provide marketing with referenceable customers, Client Success anecdotes, data-rich trends and observations about changes in our client base and industry
Work within the Client Success Team to create innovative strategies, services, and processes that drive increased customer adoption, retention, and expansion across all of Avetta’s offerings
Act as the voice of Avetta clients and work cross functionally with internal stakeholders to solve problems and drive potential process and product improvements
Assist Account Managers with client growth plans and, when necessary, at-risk mitigation
Own the overall health of each assigned Client Account
Assist the Client Support Team with difficult and client-specific problem resolution
Partner with Implementation and Professional Services to support best practice implementations and identify key growth opportunities
Maintain an attitude of constant improvement and always work to increase efficiency, scalability, and impact
Use data to help make recommendations and decisions
Fully document all interactions with clients (Using SFDC, Wrike, etc.)

Posted 7 days ago

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🔥 Training Specialist -Fixed Term (Parental Leave)

Posted 8 days ago

📍 New Zealand, Australia

🧭 Temporary

🔧 Requirements

Demonstrate outstanding written and verbal communication skills
3+ years of scheduling, coordinating, and facilitating/leading live or virtual training webinars through various platforms
Proficient with Microsoft Office tools (Excel, Word, PowerPoint, OneNote) and Salesforce

💡 Responsibilities

Develop training materials by completing thorough research, determining the preferred modality, and assess the learning needs of key audiences
Create learning objectives, and/or update learning program content and affiliated materials such as job aides, instructor guides, and applicable participant resources
Work collaboratively with internal Stakeholders (product managers, customer support teams, teammates, etc.) to ensure content accuracy, relevance, and effectiveness
Manage training development projects from start to finish, including communicating crucial updates and training progress/risks
Proactively identifies and highlights continuous improvement opportunities in learning material, curriculums and key learning processes to Product Training Manager

Project ManagementAdobe Creative SuiteSalesforceProject CoordinationContent creationCommunication SkillsMicrosoft ExcelMicrosoft OfficeTraining

Posted 8 days ago

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🔥 GTM Technology Specialist

Posted 13 days ago

📍 US

💸 103000.0 - 143000.0 USD per year

🔧 Requirements

5+ years of experience in business systems, sales operations, or CRM management, with a focus and hands-on experience with multiple GTM productivity tools.
Proficiency with Salesforce (SFDC), Gong, LinkedIn Sales Navigator, ZoomInfo, and other GTM productivity tools.
Experience with system integrations, data management, and reporting tools (e.g., Excel, Tableau, Power BI).
Proven track record in optimizing sales processes and driving productivity through effective use of GTM systems and tools.
Deep understanding of sales and GTM, with the experience and ability to leverage tools like SFDC, Gong, and ZoomInfo to drive team success.
Strong analytical and problem-solving skills to identify inefficiencies and recommend improvements.
Ability to create and maintain system documentation and workflows that support best practices.
Excellent verbal and written communication and interpersonal skills to collaborate effectively across sales, marketing, and IT teams.
Strong technical aptitude, with the ability to quickly learn and master new systems.
Certification in Salesforce (SFDC), Gong, or other relevant tools preferred.
Experience working within a SaaS or technology company preferred.
Knowledge of sales automation, workflow optimization, and other sales enablement technologies preferred.
Exposure to AI-enabled tools and solutions (e.g., Salesforce, LinkedIn, and Gong). Candidates should be comfortable helping sales teams understand and adopt advanced AI-driven functionalities embedded in these platforms.

💡 Responsibilities

Lead the configuration, utilization, and optimization of GTM systems and tools, including Salesforce (SFDC), Gong, LinkedIn Sales Navigator, ZoomInfo, 6Sense, Chilipiper and others.
Review and establish best practices for GTM systems to maximize the effectiveness of the Avetta Sales Team.
Partner with Revenue Enablement and Sales Leadership and cross-functional teams to ensure that GTM tools and systems are tailored to optimize sales processes.
Work closely with IT, sales operations, and business teams to ensure proper configuration and integration of GTM systems (Salesforce, Gong, LinkedIn Sales Navigator, etc.) with other enterprise systems (e.g., ERP, finance systems), ensuring seamless data flow and reporting across platforms.
Oversee the management of GTM-related data and ensure its accuracy within systems.
Provide detailed insights and reports to sales and leadership teams, helping them understand performance metrics and make data-driven decisions.
Partner with Revenue Enablement to support training sessions for the sales team on using GTM tools effectively.
Provide ongoing assistance to ensure that sales representatives are fully equipped to leverage tools such as Salesforce, Gong, and ZoomInfo to maximize productivity.
Collaborate with sales, marketing, and customer success teams to ensure that systems are aligned with their needs, workflows, and strategic goals.
Act as the primary point of contact for any system-related questions or issues.
Act as a key resource for troubleshooting system issues related to GTM platforms.
Work with internal teams and external vendors to quickly resolve problems and minimize disruptions.

Data AnalysisSalesforceReportingCRMData management

Posted 13 days ago

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🔥 Product Owner - Workforce Management

Posted 21 days ago

🔍 SaaS

🔧 Requirements

3-6 years’ experience in a product ownership/management role in a SaaS environment.
Strong background in priority management and triage processes.
Ability to develop a deep and comprehensive understanding of the product suite features and functionality.
Ability to be a self-starter, high degree of self-direction and independent drive.
Creative and analytical thinker who thrives on solving challenging problems.
Passion for building engaging user experiences to ensure features drive high adoption and customer enthusiasm.
Strong written and verbal communication skills with the ability to convey ideas through detailed specifications and/or wireframes.
Demonstrated ability to understand and discuss technical concepts, translate to customer and business implications, manage tradeoffs, and facilitate decision-making.
Experience working in a fast-paced environment, with competing resources and priorities, through the product life cycle from planning, development, to launch.

💡 Responsibilities

Own the creation and successful execution of the product roadmap plans and backlogs.
Work with both the scrum and development leaders, along with the product management team to build robust and deliverable product roadmap requirements.
Attend any development meetings with product and development to understand the requirements of the product vision and identify any potential shortfalls in the development capability to achieve this outcome.
Ensure that any day-to-day product escalation issues – eg: support calls are correctly reviewed and triaged to ensure they are completed in an appropriate timeframe and within the sprint cadence where possible.
Ensure product requirements are clearly defined in Confluence and JIRA. Write user stories and acceptance criteria where required from the product vision.
Participate in scrum rituals such as backlog grooming, sprint planning, sprint retrospectives and daily standup meetings.
Work with the QA team to ensure that appropriate test strategies have been applied to feature delivery.

Posted 21 days ago

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