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Product Owner - Workforce Management

Posted 21 days agoViewed

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💎 Seniority level: Middle, 3-6 years

🔍 Industry: SaaS

🏢 Company: Avetta, LLC

🗣️ Languages: English

⏳ Experience: 3-6 years

Requirements:
  • 3-6 years’ experience in a product ownership/management role in a SaaS environment.
  • Strong background in priority management and triage processes.
  • Ability to develop a deep and comprehensive understanding of the product suite features and functionality.
  • Ability to be a self-starter, high degree of self-direction and independent drive.
  • Creative and analytical thinker who thrives on solving challenging problems.
  • Passion for building engaging user experiences to ensure features drive high adoption and customer enthusiasm.
  • Strong written and verbal communication skills with the ability to convey ideas through detailed specifications and/or wireframes.
  • Demonstrated ability to understand and discuss technical concepts, translate to customer and business implications, manage tradeoffs, and facilitate decision-making.
  • Experience working in a fast-paced environment, with competing resources and priorities, through the product life cycle from planning, development, to launch.
Responsibilities:
  • Own the creation and successful execution of the product roadmap plans and backlogs.
  • Work with both the scrum and development leaders, along with the product management team to build robust and deliverable product roadmap requirements.
  • Attend any development meetings with product and development to understand the requirements of the product vision and identify any potential shortfalls in the development capability to achieve this outcome.
  • Ensure that any day-to-day product escalation issues – eg: support calls are correctly reviewed and triaged to ensure they are completed in an appropriate timeframe and within the sprint cadence where possible.
  • Ensure product requirements are clearly defined in Confluence and JIRA. Write user stories and acceptance criteria where required from the product vision.
  • Participate in scrum rituals such as backlog grooming, sprint planning, sprint retrospectives and daily standup meetings.
  • Work with the QA team to ensure that appropriate test strategies have been applied to feature delivery.
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