Craver

👥 51-100💰 Series B about 6 years agoConsultingSalesBrand Marketing💼 Private Company
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Craver empowers quick-service restaurants and coffee shops across North America with custom-branded mobile apps. We specialize in features designed to boost customer engagement, including loyalty programs, subscription services, and streamlined reordering. Our platform helps businesses build stronger relationships with their customers, leading to increased sales and brand loyalty. We leverage a robust tech stack incorporating technologies such as Google Analytics, Google Font API, and CrUX datasets to build high-performing, user-friendly apps. Our engineering team values a collaborative and innovative environment, constantly exploring ways to improve the customer experience and enhance our platform's capabilities. Craver is a rapidly growing company with a proven track record of success. We've secured significant funding and continue to expand our operations. We offer a competitive compensation and benefits package, including opportunities for professional development and advancement. Our team enjoys a dynamic and engaging work culture with regular team-building activities. If you're passionate about technology and want to make a real impact on the restaurant industry, Craver is the place for you. Our team is comprised of talented individuals with diverse backgrounds, working collaboratively to deliver cutting-edge solutions. We value innovation, collaboration, and a customer-centric approach. We strive for a positive and supportive work environment and encourage professional growth. Our commitment to excellence is evident in our customer satisfaction ratings and continued market expansion.

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📍 Philippines

🔍 Mobile app industry

  • Over 3 years of experience in client onboarding or a related role.
  • Proven experience in onboarding customers within SaaS products.
  • Exceptional communication and interpersonal skills.
  • Effective collaboration capabilities with cross-functional teams.
  • Strong organizational skills and meticulous attention to detail.
  • Demonstrated problem-solving abilities.
  • In-depth knowledge of the restaurant industry and tech trends is a plus.
  • Customer-focused mindset with a commitment to delivering excellent service.

  • Efficiently manage the onboarding process for new clients, setting up their accounts and guiding them.
  • Provide exceptional customer support, addressing any questions or concerns clients may have.
  • Collaborate with cross-functional teams to ensure a smooth transition from sales to onboarding.
  • Develop and maintain comprehensive onboarding materials and resources for clients.
  • Gather client feedback to improve the onboarding process and streamline procedures.
  • Identify upsell and cross-sell opportunities, connecting onboarding efforts to sales growth.
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