Bankjoy

πŸ‘₯ 51-100πŸ’° about 2 years agoFinancial ServicesFinanceπŸ’Ό Private Company
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Bankjoy is a Detroit-based FinTech company revolutionizing digital banking for community banks and credit unions. We build modern banking technology, including mobile and online banking platforms, account opening tools, and AI-powered voice banking, designed to empower financial institutions. Our focus is on creating beautiful, user-friendly products with advanced features and seamless integrations. We're a Y Combinator-backed company with a remote-first culture, fostering a collaborative environment where engineers thrive. Our tech stack includes technologies like IPhone/Mobile compatibility, Content Delivery Networks, and various security protocols. We emphasize user experience and data-driven decision-making. We are passionate about building innovative products and are rapidly growing. We've been recognized by the industry and have a dedicated leadership team. Our engineering team operates with a focus on agile development, continuous integration, and a commitment to code quality. We embrace modern development practices and are continually exploring new technologies to enhance our products. We have a strong emphasis on collaboration with design and product teams. We encourage innovation and provide opportunities for our employees to grow their skills and careers. We are currently looking for talented individuals to join our team, with open positions in Product Management and Demand Generation in Canada. We offer competitive compensation packages, including stock options, comprehensive benefits, and opportunities for professional development. Bankjoy is committed to diversity and inclusion, providing equal opportunities for all employees and applicants.

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πŸ“ USA

🧭 Full-Time

πŸ’Έ 100000.0 - 115000.0 USD per year

πŸ” FinTech

  • 5+ years of product management experience, preferably in fintech, banking, or financial services.
  • Must have fintech experience, particularly in digital banking, payments, or core banking integrations.
  • Payment experience is a plus.
  • Lead the development and execution of core banking system integrations, ensuring technical feasibility and a seamless user experience.
  • Define API and data mapping strategies to support robust digital banking functionalities.
  • Collaborate with core banking providers, ensuring efficient and scalable integrations.
  • Work directly with clients, Bankjoy's operations team, and internal stakeholders to understand needs and resolve integration challenges.
  • Serve as a key point of contact for clients during implementation, ensuring a smooth onboarding and integration experience.
  • Partner with financial institutions and vendors to understand needs, limitations, and opportunities for product improvements.
  • Partner closely with design teams to create intuitive and user-friendly interfaces for core-integrated features.
  • Ensure that user experience remains consistent across various banking platforms and integration points.
  • Translate business and user needs into clear, actionable product requirements and technical specifications.
  • Work closely with engineering teams to ensure timely and high-quality feature delivery.
  • Stay ahead of fintech trends and evolving core banking technologies to drive product innovation.
  • Define and monitor KPIs to measure the success of integrations and product performance.
  • Use data-driven insights to iterate and enhance existing integrations and banking functionalities.

SQLProduct ManagementUI DesignUser Experience DesignCross-functional Team LeadershipAPI testingProduct designCommunication SkillsAgile methodologiesRESTful APIsFinancial analysisData analytics

Posted 5 days ago
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🧭 Full-Time

πŸ’Έ 95000.0 - 110000.0 USD per year

πŸ” FinTech

  • 5+ years of experience in customer onboarding, implementations, or project management within an enterprise SaaS or Fintech company
  • Expert technical aptitude to quickly learn Bankjoy's applications and the business rules that govern banking to understand the context for integrations with customer systems.
  • Strong customer focus and solutions-oriented mindset. Strong training delivery skills with an ability to earn the trust of customers.
  • Experience using project management and customer relationship management systems such as Smartsheet
  • Desire to exceed goals and achieve results; satisfaction derived from meeting deadlines and finishing projects.
  • Thrives in the fast-paced, dynamic start-up environment inherent to a high-growth technology company like Bankjoy
  • Strong organization skills and a relentless attention to detail
  • Excellent written and verbal communication skills.
  • Complete client configurations in lower and production environments
  • Troubleshooting issues that arise during the implementation
  • Manage post-production release projects for clients
  • Conduct client training for our Client Admin Portal
  • Support the Implementation Manager during client go lives
  • Conduct demos on products such as online account openings
  • Gathering client requirements
  • Conduct and document the steps required to reproduce issues during escalation
  • Assist in internal testing, such as client go live testing or development testing
  • Document best practices on our knowledge base
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πŸ“ Canada

🧭 Full-Time

πŸ’Έ 80000.0 - 95000.0 CAD per year

πŸ” FinTech

  • Must have 5+ years of professional enterprise C# and .NET Core experience developing a product.
  • Must have 3+ years of professional Angular or React, Typescript, HTML, and CSS experience.
  • Must have 3+ years of SQL experience (index, constraints, performance)
  • Experience with cloud hosting platform, technologies, and practices is a plus
  • Experience working in a startup-like environment is preferred.
  • Great communication skills.
  • B.Sc in Computer Science, Computer Engineering, or equivalent working experience.
  • Implement new features on existing products as part of a fast-moving team with ownership and independence.
  • Develop and maintain front-end applications using modern web application frameworks.
  • Develop and maintain APIs to support new features and products.
  • Contribute to technical approaches and problem-solving, reduce tech debt according to guidelines and best practices.
  • Work across teams including third-party vendors to deliver projects on time.
  • Focus on test-driven development across the technology stack.
  • Participate in Agile team ceremonies and other technical meetings.

SQLHTMLCSSTypeScriptC#.NET coreAngularReact

Posted 10 days ago
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πŸ“ Canada

🧭 Full-Time

πŸ’Έ 120000.0 - 140000.0 CAD per year

πŸ” FinTech

  • 7+ years of B2B marketing experience with a focus on demand generation
  • Experience providing exec-level reporting in demand gen outcomes
  • Experience managing people or external teams (contractors, agencies, or direct reports)
  • Strong track record of designing and executing high-performing campaigns
  • Proficiency with HubSpot
  • Deep understanding of marketing attribution and funnel metrics
  • Excellent project management, communication, and leadership skills
  • Data-driven mindset with a strong focus on performance and reporting
  • Lead campaign reporting and attribution; ensure consistent reporting standards across all initiatives
  • Own marketing’s contribution to pipeline β€” build and deliver reporting for leadership and cross-functional teams
  • Mentor and guide direct reports and/or external contributors
  • Own the implementation and optimization of HubSpot as our core marketing automation platform
  • Develop lead scoring, nurture workflows, and attribution models to accelerate pipeline
  • Build seamless marketing-to-sales handoff processes
  • Design dashboards and reporting systems to track campaign KPIs and ROI
  • Design and execute integrated, multi-channel campaigns across digital platforms. Bankjoy’s key channels include: events, email, webinars, partnerships, and content
  • Drive MQL and SQL growth and measure performance against pipeline and revenue goals
  • Partner with Product Marketing on launches and strategic initiatives
  • Support targeted growth strategies for key segments and verticals
  • Partner with Events to maximize event performance and campaign impact
  • Manage relationships with external agencies, freelancers, and content creators
  • Set KPIs and performance expectations for partners
  • Own campaign analytics, including ROI snd conversion rates
  • Conduct A/B testing and iterative optimization
  • Generate strategic insights to guide future campaigns and budget allocation
  • Deliver executive-level reporting on marketing performance

Data AnalysisAnalytical SkillsReportingMarketingLead GenerationDigital MarketingA/B testing

Posted 14 days ago
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πŸ“ Canada

🧭 Full-Time

πŸ’Έ 75000.0 - 85000.0 CAD per year

πŸ” FinTech

  • 7+ years of experience in a technical support role within a fintech or enterprise B2B SaaS company (required)
  • Strong troubleshooting skills with a focus on APIs, cloud-based platforms, and enterprise software systems.
  • Hands-on experience with core banking integrations, SSO, and payment processing systems.
  • Familiarity with monitoring tools (e.g., Datadog) and ticketing systems (e.g., Jira, Salesforce).
  • Excellent written and verbal communication skills, with a client-first mindset.
  • Comfortable working in a fast-paced, remote-first environment.
  • Handle incoming support cases from financial institution clients via Salesforce and Jira
  • Troubleshoot Tier I/II issues including integration failures, configuration issues, user-facing problems, and platform behavior
  • Perform database updates and maintenance using pre-approved scripts
  • Review logs and metrics in Datadog to identify root causes and common issue patterns
  • Collaborate cross-functionally with implementation, product, and engineering teams
  • Maintain high-quality, professional communication with clients throughout the support process
  • Contribute to internal documentation and support process improvements

SQLCloud ComputingSalesforceJiraAPI testingCommunication SkillsCustomer serviceRESTful APIsTroubleshootingTechnical supportScripting

Posted about 1 month ago
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