Donorbox

πŸ‘₯ 51-100CrowdfundingNon ProfitSoftwareπŸ’Ό Private Company
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Donorbox is a company focused on providing innovative fundraising solutions, likely offering tools and services that assist organizations in managing and optimizing their donation processes.

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πŸ“ South Africa

🧭 Full-Time

πŸ’Έ 16000.0 - 30000.0 USD per year

πŸ” Nonprofit fundraising and donor management

  • Bachelor’s or Master’s degree in Graphic Design, Marketing, Fine Arts, or a related field.
  • Minimum of 8-10 years of experience in a senior graphic design role.
  • A robust portfolio showcasing diverse campaigns.
  • Strong knowledge of Adobe Creative Suite, including Illustrator and Photoshop.
  • Skills with Adobe After Effects are advantageous.
  • Exceptional communication and presentation skills.
  • Proven ability to lead and collaborate with multidisciplinary teams.

  • Develop and oversee creative strategies across various platforms.
  • Create attention-grabbing graphics for campaigns.
  • Collaborate with video editors for storyboards and graphics.
  • Lead the creative process from concept to completion.
  • Present concepts to stakeholders and clients.
  • Provide hands-on art direction and review designs.
  • Analyze market trends and advocate for brand consistency.

LeadershipProject ManagementAdobe After EffectsAdobe Creative SuiteAdobe IllustratorAdobe PhotoshopGraphic Design

Posted 1 day ago
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πŸ“ Canada, United States

🧭 Full-Time

πŸ’Έ 180000.0 - 220000.0 USD per year

πŸ” Fundraising and donor management

  • 10+ years in customer-facing roles including Customer Success, Support, and Account Management.
  • 5+ years in a senior leadership capacity.
  • Experience in a SaaS, B2B, or technology environment.
  • Proven track record of driving revenue growth.
  • Customer-first mindset with operational strategy implementation.
  • Strong technical aptitude with product and engineering.
  • Data-driven approach leveraging analytics and KPIs.
  • Exceptional team leadership and communication skills.

  • Develop and execute a holistic customer strategy.
  • Align post-sales initiatives with company objectives.
  • Define and prioritize key metrics for success.
  • Lead, mentor, and grow a multi-functional team.
  • Oversee outstanding technical and non-technical support.
  • Own the post-sale revenue lifecycle and strategies.
  • Analyze customer data to drive enhancements.

LeadershipData AnalysisAccount ManagementCross-functional collaborationCustomer Success

Posted 25 days ago
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πŸ“ South Africa

πŸ’Έ 20000 - 27000 USD per year

πŸ” Fundraising and donor management for nonprofit organizations

  • 3-6+ years of proven experience in product documentation, technical writing, or blogging
  • Strong command of English, including excellent spelling and grammar
  • Excellent verbal and written communication skills
  • Excellent presentation skills for delivering training via video
  • Strong analytical and problem-solving skills, with a data-driven approach
  • Skilled at simplifying complex ideas into clear, concise, and engaging educational content
  • Meticulous attention to detail in documenting information accurately
  • Ability to quickly learn and document new technologies
  • Good understanding of User Experience (UX)
  • Experience in the tech industry is preferred

  • Take ownership of the internal Donorbox Product Handbook, ensuring it is comprehensive and up-to-date
  • Collaborate with our Product Managers to gain a deep understanding of our product features
  • Thoroughly test Donorbox product features using our staging environments to ensure accurate documentation
  • Document all aspects of the Donorbox product in an organized and professional way
  • Create engaging training materials for customers and internal teams
  • Keep the Donorbox Knowledge Base current and informative
  • Lead live training sessions via video calls for team members

Communication SkillsAttention to detailPresentation skillsWritten communicationDocumentationVerbal communication

Posted about 2 months ago
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πŸ”₯ Sales Engineer
Posted 5 months ago

πŸ“ Latin America

🧭 Full-Time

πŸ’Έ 36000 - 36000 USD per year

πŸ” Nonprofit fundraising and donor management

  • Bachelor's degree in Computer Science or Engineering would be a plus.
  • Exceptional written and spoken communication skills in English.
  • Strong analytical and research skills.
  • In-depth knowledge of software development practices and web technologies (HTML, CSS, JavaScript, Rails).
  • Comfortable discussing software technologies used in Donorbox's solutions.
  • Understanding of SaaS platforms and nonprofit technology solutions.
  • Troubleshooting and problem-solving skills to diagnose technical issues swiftly.

  • Deliver an exceptional pre-sales customer experience.
  • Provide technical expertise in the pre-sales process.
  • Demonstrate how Donorbox products can meet customers' needs.
  • Conduct implementation calls with Enterprise-level customers.
  • Create and maintain documentation and FAQs.
  • Develop and nurture strong customer relationships during evaluation.
  • Foster customer advocacy and relay feedback to internal teams.
  • Collaborate closely with Sales, Marketing, and Development teams.
  • Answer technical questions related to RFI/RFPs.

Software DevelopmentHTMLCSSJavascriptCommunication Skills

Posted 5 months ago
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πŸ“ Latin America

🧭 Full-Time

πŸ’Έ 1200 - 1200 USD per month

πŸ” Fundraising and donor management for nonprofit organizations

  • You have a Bachelor's degree or equivalent practical experience.
  • 0-2 years of cold calling, D2D, or direct consultative sales experience.
  • Experience working with a CRM or sales enablement tool (HubSpot, outreach, etc.).
  • Excellent written and verbal communication skills.
  • Highly organized and able to adapt to changing priorities.
  • Coachable and resilient in the face of objections and rejection.
  • Exceptional listening skills combined with the ability to synthesize information.

  • Create a lasting and positive first impression of Donorbox for our prospects.
  • Become an expert at articulating our value proposition.
  • Create successful cold calling and email campaigns targeting new prospects.
  • Partner with the account executive team to generate meetings and build a sales pipeline.
  • Discover new leads through research and social media monitoring using tools like LinkedIn Navigator.
  • Manage prospecting status and data integrity in HubSpot.
  • Identify champions and key stakeholders within target accounts.
  • Meet KPIs and goals on a weekly and monthly basis.

Communication SkillsAnalytical SkillsCollaborationC (Programming language)CoachingAdaptabilityCRM

Posted 5 months ago
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