iT1

👥 101-250Cloud SecurityInformation Technology💼 Private Company
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iT1 is a dynamic company that fosters a culture of entrepreneurship and innovation, offering professionals the freedom to build their own teams and design cutting-edge solutions. With a focus on advanced technology and comprehensive training, iT1 services both enterprise and SMB clients while maintaining a passionate and dedicated workforce.

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📍 Phoenix, Arizona, United States

🔍 Technology solutions

  • Excellent communication skills, both written and verbal.
  • Possess high-level organization and time-management skills.
  • Ability to work quickly and accurately in independent and team situations.
  • Strong computer skills, including Microsoft Office and Excel, with the ability to learn new software.
  • Aptitude for learning new systems quickly.
  • Financial skills and background.
  • Ability to juggle a variety of tasks simultaneously.
  • Demonstrated consistency in values, principles, and work ethic.

  • Provide overall excellent customer service to help complete any customer requests and resolve potential issues.
  • Support the sales team by overseeing the order process within internal systems.
  • Provide shipment tracking information to customers and Account Managers.
  • Work with the Accounting department in supporting accounts payable and receivable processes.
  • Work with customers and manufacturers to facilitate return requests.
  • Handle order modifications and changes.
  • Produce and distribute internal and external reports as needed.
  • Process shipping label requests.
  • Perform other duties as needed.

Microsoft ExcelCustomer serviceMicrosoft OfficeAccountingFinancial analysis

Posted 28 days ago
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🔥 IT Field Technician I
Posted about 2 months ago

📍 United States

🔍 Technology solutions

  • A minimum of 2+ years IT experience in a relevant position.
  • Knowledge of workstation deployment and PC applications desired.
  • Experience with high travel volume, including navigating flights and airports.
  • Experience installing and troubleshooting wireless access points.
  • Knowledge of conference room solutions and IT infrastructure.
  • Familiarity with routers, switches, firewalls, and network devices.
  • Excellent troubleshooting and problem-solving skills.
  • Understanding of TCP/IP, DNS, DHCP, and VPNs.
  • Certifications like MCSE/MCSA/MCP, A+, and/or Network+ are desirable.
  • Excellent time management skills and ability to work in a flexible environment.

  • Travel 75% or more of the time to client sites to execute specific project requests.
  • Provide excellent customer service and IT support during field visits.
  • Disperse and install equipment using best practices for cable management.
  • Diagnose errors and technical problems and provide proper solutions.
  • Create detailed reports on technical issues and validate equipment functionality.
  • Work with Project Manager and senior engineers to execute projects based on priorities.
  • Notify management of ongoing issues impacting users and document client issues.
  • Create documentation as needed.

Project ManagementCiscoProject CoordinationJiraCommunication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementMultitaskingDocumentation

Posted about 2 months ago
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📍 United States

🔍 Technology Solutions

  • 3-5 years experience in a call center or service desk environment.
  • Knowledge of Microsoft Operating Systems: Windows 7, Windows 10, Windows 11.
  • Support for Office 365 and various PC hardware/software applications.
  • Proficient with ConnectWise or other ticketing systems.
  • Strong troubleshooting, documentation, and organizational skills.
  • Completed High School Diploma/GED, Associate Degree in a Technical Field.

  • Provide support via phone, email, and chat to corporate clients.
  • Assist users in troubleshooting Outlook and Microsoft Operating Systems.
  • Handle technical support for Microsoft Office Products and mobile device configurations.
  • Utilize Active Directory for password resets and assist with network printer issues.
  • Troubleshoot VPN connectivity and remote access issues, maintaining punctual attendance.

Lotus NotesMicrosoft Active DirectoryMicrosoft ExchangeCommunication SkillsCollaborationMicrosoft ExcelTime ManagementTroubleshooting

Posted 3 months ago
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🔥 Cyber Security Engineer
Posted 3 months ago

📍 United States

🧭 Full-Time

🔍 Cyber Security

  • Bachelor's degree in a related field (Cybersecurity, Information Technology, etc.).
  • 10 or more years of experience in cyber security.
  • Industry certifications such as ITILv4, Security+, Network+, CISSP, CISM, CEH, or similar.
  • Proven experience in designing and implementing security solutions including firewalls, IDS/IPS, and endpoint protection.
  • Strong knowledge of security best practices and compliance standards.
  • Skilled communicator with presentation skills.
  • Strong leadership and team management skills.
  • Experience with clients in an MSSP or MSP environment.
  • Expertise in security incident response and vulnerability management.
  • Understanding of Zero Trust methodologies and knowledge of CMMC.
  • Scripting experience with PowerShell.
  • Experience with LogicMonitor and knowledge of cybersecurity standards like NIST and ISO.

  • Implement the cybersecurity requirements of networks, systems, and applications, documenting them in formal security engineering documents using the Risk Management Framework.
  • Conduct periodic tests and scans of networks and systems to find and mitigate vulnerabilities.
  • Review threats and vulnerabilities from security tools, understand misconfigurations, and communicate results.
  • Design, install, and configure network security architectures including firewalls and web content filters.
  • Assist in digital investigations and executing processes within the security incident response lifecycle.
  • Develop and communicate threat hunting methodologies and create reports with varying levels of leadership.

LeadershipCiscoCybersecurityStrategyAzure

Posted 3 months ago
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📍 Tempe, Arizona, United States

🔍 Technology solutions

No specific experience or qualifications are noted; interested candidates who don't see an open position may submit resumes.

  • Submit your resume for consideration for various open positions at iT1.
  • Engage with a diverse and talented workforce committed to delivering exceptional technology solutions.
Posted 3 months ago
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📍 Arizona, California, Washington, Illinois, Texas

🧭 Full-Time

🔍 IT Sales or Services

  • Positive attitude and strong work ethic.
  • Understanding that customer satisfaction is a priority.
  • Minimum of 4 years' experience in the Value Added Reseller (VAR) industry.
  • Knowledge of various IT aspects and their interrelations.
  • Strong capacity to facilitate and negotiate complex IT solutions.
  • Comfortable engaging with senior-level clients.
  • Self-motivated with effective time management skills.

  • Provide top-level customer technology solutions.
  • Collaborate with Cloud and Carrier service teams for on-premise and off-premise solutions.
  • Engage Project Management and Engineering teams to identify and pursue Service and Consulting opportunities.
  • Engage external resources for business, including vendor partners and distribution reps.
  • Produce quotes and manage pricing negotiations throughout the sales cycle.
  • Identify opportunities to increase competitive advantages and secure deal registrations with partners.

Project ManagementBusiness DevelopmentCloud ComputingCommunication SkillsCollaborationNegotiation

Posted 4 months ago
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