Sales Operations Support

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Requirements:

• Excellent communication skills, both written and verbal.
• Possess high-level organization and time-management skills.
• Ability to work quickly and accurately in independent and team situations.
• Strong computer skills, including Microsoft Office and Excel, with the ability to learn new software.
• Aptitude for learning new systems quickly.
• Financial skills and background.
• Ability to juggle a variety of tasks simultaneously.
• Demonstrated consistency in values, principles, and work ethic.

Responsibilities:

• Provide overall excellent customer service to help complete any customer requests and resolve potential issues.
• Support the sales team by overseeing the order process within internal systems.
• Provide shipment tracking information to customers and Account Managers.
• Work with the Accounting department in supporting accounts payable and receivable processes.
• Work with customers and manufacturers to facilitate return requests.
• Handle order modifications and changes.
• Produce and distribute internal and external reports as needed.
• Process shipping label requests.
• Perform other duties as needed.