Inside Sales Support Representative

View full description

Requirements:

• Excellent communication skills, both written and verbal.
• High-level organization and time-management skills.
• Ability to work quickly and accurately in both independent and team situations.
• Strong computer skills, including Microsoft Office and Excel.
• Ability to learn new software and systems quickly.
• Previous sales support or administrative/data entry experience.
• Ability to multitask effectively.
• Demonstrated consistency in values, principles, and work ethic.

Responsibilities:

• Assist with Account Management of active accounts.
• Build strong relationships with clients, partners, and teammates.
• Ensure overall success for clients and iT1.
• Provide excellent customer service to resolve requests and issues.
• Support the sales team by completing the order process within internal systems.
• Manage invoicing of customers.
• Provide shipment tracking information to customers and Account Managers.
• Handle pricing, sourcing, quoting, and deal registrations.
• Collaborate with the Accounting department on accounts payable and receivable.
• Facilitate return requests with customers and manufacturers.
• Produce and distribute internal and external reports as needed.
• Perform other duties as required.