- Partner with customers to understand technical environments, constraints, and goals.
- Design solution architectures that reflect real-world conditions like latency, bandwidth, and reliability.
- Communicate complex distributed systems concepts in a clear, practical way.
- Lead technical pre-sales engagements, including whiteboarding sessions and technical discovery.
- Identify system risks such as network limitations and integration complexity early in the process.
- Translate customer needs into actionable inputs for internal engineering teams.
- Collaborate on solution feasibility, tradeoffs, and delivery expectations.
- Navigate ambiguity in a fast-moving, startup environment and contribute across roles from architecture to implementation.