Recommend practices for case documentation, record retention, confidentiality, and information-sharing consistent with FERPA.
Support development of reporting guidance and communication materials for faculty, staff, and students.
Facilitate planning discussions and implementation meetings with SCRT members.
Consult on coordination with student conduct, academic support, and emergency response functions.
Identify appropriate training topics, workflows, and resource referral processes.
Deliver written recommendations and implementation guidance.
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About American College of Education
American College of Education (ACE) pioneers high-quality, affordable online education. They serve over 7,000 adult learners across all 50 states. Their mission is to empower graduates to serve, lead, and achieve personal and professional goals. This commitment to impact has earned them recognition as a Certified B Corporation. ACE is currently the No. 4 conferrer of Master of Education degrees in the U.S. They boast an impressive 88% completion rate for their master's programs. They offer over 70 programs, including bachelor's completion, master's, doctoral, and specialist degrees, alongside graduate certificates and micro-credentials. Master's degrees average just $10,000, supported by over $1.2 million in annual scholarships.
How We Work
ACE operates as a virtual-first organization, championing a fully online and asynchronous learning environment. This flexible approach allows both students and employees to work at their own pace. You will find a family-like inclusive work environment here. We celebrate diversity and encourage open dialogue and mutual respect. This supportive atmosphere has led to consistent recognition. ACE has been named one of Indiana's Best Places to Work for six consecutive years. They are also a USA Top Workplace in 2022, 2023, and 2024. Your remote setup will need reliable internet: 50Mbps download and 5Mbps upload minimum.
Technology at American College of Education
You will leverage online and electronic media for communication and instruction. Student support is managed through platforms like MyACE Portal, Canvas, and the ACE mobile app. We value efficiency and productivity, integrating AI into various roles. We have a clear policy regarding AI tool usage; if it accounts for more than 50% of an assignment, you will report it. Strong proficiency in MS Office (Word, Excel, Outlook) is often preferred. Familiarity with Campus Management products is also a plus for certain roles. We continuously explore technology to enhance the learning and working experience.
Why Join Us
Work for a Certified B Corporation dedicated to social responsibility and making a positive impact.
Join a recognized top workplace, named one of Indiana's Best for 6 consecutive years and a USA Top Workplace (2022-2024).
Empower students through high-quality, affordable, and accessible online education programs.
Contribute to a virtual-first organization that fosters a family-like, inclusive work environment.
Benefit from comprehensive full-time employee benefits including tuition reimbursement and paid parental leave.