- Lead a high-performance outreach engine: Run a structured, high-volume inbound and outbound motion akin to a broker or inside sales floor — ensuring activity levels, conversion rates, and pipeline targets are consistently achieved.
- Bring CRE expertise into the motion: Translate real-world commercial real estate knowledge into sharper targeting, messaging, and qualification. Help the team speak the language of developers, owners, and capital partners.
- Coach & develop talent: Manage, mentor, and level up a team of BDAs with a strong emphasis on call coaching, objection handling, and live deal support. Instill urgency, professionalism, and accountability.
- Own pipeline generation: Drive team-level pipeline creation with clear accountability for KPIs including call volume, meeting conversion, and qualified opportunities.
- Operationalize the playbook: Build and refine scalable processes across inbound and outbound — from lead routing to call cadences to qualification frameworks — ensuring consistency and repeatability.
- Scale the team: Recruit, hire, and ramp BD talent, ideally with experience building teams in fast-paced, high-activity environments (e.g., brokerage teams, inside sales orgs, call centers).
- Partner with Sales & Marketing: Align closely with Account Executives and Marketing to prioritize high-value accounts, refine ICP targeting, and ensure tight feedback loops on lead quality.
- Drive accountability through data: Track daily, weekly, and monthly performance metrics; run structured pipeline reviews; and use data to continuously improve team output.
- Leverage modern tooling: Ensure effective use of CRM, sales engagement platforms, and data tools to support scale, visibility, and efficiency.
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