- Own the full lifecycle of partner relationships that drive greater than budgeted revenues
- Collaborate closely with ISV team to enable clip the ticket revenues from 3rd parties who integrate with Actionstep
- Prepare annual partner budgets and deliver Quarterly Business Reviews for Partnerships to the Actionstep Leadership Team (ALT)
- Collaborate with Sales and Marketing to identify co-marketing opportunities and develop campaigns and activities
- Support the Sales Team as needed during the pursuit of a prospect, while also ensuring ACP Rules of Engagement guidelines are followed for their region.
- Work closely with the Services team to escalate any challenged implementations and to maintain a list of Certified Partners in the region.
- Maintain accurate partner-generated pipeline data in Salesforce, manage Canadian partner relationship management systems and partner portal
- Implement and maintain regular communications with our partner network via virtual townhalls, 1:1 check ins and newsletters.
- Work closely with Marketing and Sales to provide access to marketing assets and develop required partner enablement materials
- Partner with the Product team to understand prioritized product gaps, identify partners to address them in ways that benefit customers and/or generate revenue, and develop business cases for Product Management approval.
- Share partnership ecosystem insights with Marketing, Product, and Sales teams to drive Actionstep's market momentum.
- Work closely with Finance / Accounts and provide input/review Partner Commissions
- Provide management of Actionstep’s Partners including partner sales bookings, expansion programs, identification of needs, organization of support, relationship management, escalations, issue resolution, governance, co-marketing programs, and all other aspects of partner account management.
Product ManagementSalesforceReporting+2 more