Actionstep

👥 51-100💰 over 4 years agoInformation Technology Legal Software

Actionstep is a powerful and highly customizable legal practice management software that offers end-to-end matter management, integrated time billing and accounting, and workflow automation features designed to enhance the efficiency and profitability of law firms.

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Jobs at this company:

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🔥 Customer Success Manager

Posted 5 days ago

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🔥 Software Engineering Manager

Posted 6 days ago

📍 Canada

🔍 B2B SaaS

🔧 Requirements

Bachelor’s degree in Computer Science or related field
5+ years of experience as a Software Engineering Manager, preferably at a B2B SaaS company
10+ years of experience as a software developer / individual contributor
Experience with Jira, DevOps, or other project management tools
Strong knowledge of architecture patterns for modern SaaS and mobile applications
Understanding of AWS offerings such as Aurora, Lambda, and S3
Self-starter with the ability to operate and lead when no protocol exists
Demonstrated ability to solve problems in software architecture and platform modernization

💡 Responsibilities

Lead teams of software developers, QA engineers, and DevOps professionals to advance and maintain a cloud-based SaaS application for legal practice management and accounting.
Introduce best practices for software development, drive improvements in process, and develop a culture of excellence in delivery.
Stand up metrics and KPIs to measure team effectiveness, and ensure the team delivers high-quality software on time and within budget.
Measure and drive improvements in product quality, change failure rate, cycle time, support escalations, and other quality metrics.
Lead important technical decisions with an eye towards scalability, modernization, and maintainability.
Provide regular updates to stakeholders across the organization.
Recruit, interview, and onboard great people to your teams.
Encourage a safe and healthy work environment that is both supportive and challenging.
Engage in performance conversations and help align business objectives to career goals.

AWSBackend DevelopmentDockerLeadershipProject ManagementSQLAgileFrontend DevelopmentQAReact.jsSoftware ArchitectureJiraCI/CDProblem SolvingMentoringDevOpsRecruitmentTeam managementSoftware EngineeringSaaS

Posted 6 days ago

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🔥 Support Analyst

Posted 6 days ago

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🔥 Account Executive- Canada

Posted 25 days ago

📍 Canada

🧭 Full-Time

🔍 Legal

🔧 Requirements

5+ years of relevant sales experience.
Exposure and knowledge of the legal industry.
Experience presenting and leading product demonstrations.
Experience working in a SaaS technology environment.
Achievement of or working towards a relevant sales methodology certification.

💡 Responsibilities

Meeting and exceeding individual monthly and annual targets with the view to build the Actionstep customer login numbers, generate revenue and contribute to total business KPI’s.
Prospecting and developing relationships in key customer groups and regions, to generate sales opportunities and grow the customer base.
Reviewing and qualifying all inbound leads in line with Actionstep qualification criteria and across a variety of channels.
Effectively nurture and leverage business from new and established customer relationships, associations, and network groups 
Effectively manage customers through the Actionstep sales process ensuring adoption as required.
Leading effective Actionstep demonstrations ensuring clear and concise communication.
Actively leverage Actionstep sales tools, systems and process (ie hubspot, LinkedIN Navigator) to identify, record/track, connect and qualify potential customers.
Proactively research and perform outbound based activities for key customer group with the goal of generating new customer leads.
Working collaboratively with Marketing, Product and in-region Customer Growth team members to bring market insights and marketing ideas to assist in the execution of a sales strategy.
Proactively seeking out networking opportunities, participation in industry events, webinars, and user groups to develop personal and Actionstep profile and interest in the market.
Championing and advocating the Actionstep legal practice management platform and value proposition within region.
Activity contributing to the effective delivery of Marketing campaigns and activities (i.e events/webinars etc..).
Actively contributing to continuous improvement activities that enhance and support the effective evolution of the Actionstep sales process and methodology.
Recording and maintaining a regular and accurate sales pipeline through tracking relevant metrics and notes within Actionstep’s CRM (Hubspot).
Complying with all monthly, quarterly, and ad-hoc reporting requests, as and when requested.
Escalating all financial discrepancies, risks, and customer challenges (i.e. potential credits) to Regional Vice President.
Building and maintaining strong working relationships with all internal and external parties ensuring transparent, proactive and effective communication always.
Attending and proactively contributing to customer, partner and internal meetings with the view to add value in a constructive manner.
Actively looking to build own career through delivery of self and assisted professional development initiatives.
Being a thought leader both within Actionstep but also in the wider industry.
Staying abreast of industry best practice patterns, products and technologies and assisting in process improvement activities as required.
Proactively in identifying and participating in the continuous improvement of processes and procedures within the Relevant Team department.
Actively contribute to the development and maintenance of a strong department culture ensuring knowledge and experience is shared.

Posted 25 days ago

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🔥 Account Executive- Western US

Posted 2 months ago

📍 United States

🔍 Legal Practice Management software

🔧 Requirements

5+ years of relevant sales experience.
Knowledge of the legal industry.
Experience presenting and leading product demonstrations.
Experience in a SaaS technology environment.
Achievement or pursuit of a relevant sales methodology certification.
Ability to qualify, develop, and close sales opportunities.
Strong relationship-building skills.
Excellent written and verbal communication skills.
Highly organized and able to manage multiple priorities.
Self-motivated and driven to achieve results.

💡 Responsibilities

Meet and exceed monthly and annual individual targets to grow customer base and revenue.
Prospect and build relationships with key customer groups to generate sales opportunities.
Qualify inbound leads according to company criteria across various channels.
Nurture and manage customer relationships through the sales process for adoption.
Lead effective product demonstrations and manage use of sales tools.
Research and perform outbound activities to generate new leads.
Collaborate with marketing and other teams for strategic sales execution.
Participate in networking opportunities and industry events to enhance market presence.
Champion the value proposition of Actionstep's platform.
Record and maintain a sales pipeline in the CRM and comply with reporting requests.
Build and maintain relationships with internal and external parties.

NegotiationProblem-solving skillsRelationship managementSales experienceStrategic thinkingCRMSaaS

Posted 2 months ago

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