Analytical Skills Job Salaries

Find salary information for remote positions requiring Analytical Skills skills. Make data-driven decisions about your career path.

Analytical Skills

Median high-range salary for jobs requiring Analytical Skills:

$139,874.51

This analysis is based on salary ranges collected from 1622 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $100,100 - $139,874.51

25% of job descriptions advertised a maximum salary above $190,000.
5% of job descriptions advertised a maximum salary above $285,000.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Cross-functional Team Leadership, Project Management and SQL. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

Cross-functional Team Leadership
31% jobs mention Cross-functional Team Leadership as a required skill. The Median Salary Range for these jobs is $130,075 - $172,850
- 25% of job descriptions advertised a maximum salary above $233,363.56.
- 5% of job descriptions advertised a maximum salary above $312,393.75.
Project Management
31% jobs mention Project Management as a required skill. The Median Salary Range for these jobs is $120,000 - $165,000
- 25% of job descriptions advertised a maximum salary above $220,000.
- 5% of job descriptions advertised a maximum salary above $300,776.5.
SQL
19% jobs mention SQL as a required skill. The Median Salary Range for these jobs is $120,000 - $160,778.97
- 25% of job descriptions advertised a maximum salary above $210,000.
- 5% of job descriptions advertised a maximum salary above $287,000.
Problem Solving
30% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $113,570.83 - $160,000
- 25% of job descriptions advertised a maximum salary above $201,985.75.
- 5% of job descriptions advertised a maximum salary above $290,770.
Data Analysis
40% jobs mention Data Analysis as a required skill. The Median Salary Range for these jobs is $113,016.5 - $154,200
- 25% of job descriptions advertised a maximum salary above $200,000.
- 5% of job descriptions advertised a maximum salary above $303,440.
Leadership
47% jobs mention Leadership as a required skill. The Median Salary Range for these jobs is $117,525.26 - $150,879.33
- 25% of job descriptions advertised a maximum salary above $213,666.9.
- 5% of job descriptions advertised a maximum salary above $310,762.5.
Written communication
20% jobs mention Written communication as a required skill. The Median Salary Range for these jobs is $100,000 - $140,000
- 25% of job descriptions advertised a maximum salary above $195,575.
- 5% of job descriptions advertised a maximum salary above $291,925.
Communication Skills
89% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $100,000 - $135,058.59
- 25% of job descriptions advertised a maximum salary above $188,710.
- 5% of job descriptions advertised a maximum salary above $285,000.
Collaboration
57% jobs mention Collaboration as a required skill. The Median Salary Range for these jobs is $90,700 - $128,285
- 25% of job descriptions advertised a maximum salary above $178,541.67.
- 5% of job descriptions advertised a maximum salary above $281,885.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Pharmaceutical, Software Development and Fintech. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

Pharmaceutical
1% jobs are in Pharmaceutical industry. The Median Salary Range for these jobs is $175,850 - $251,790
- 25% of job descriptions advertised a maximum salary above $326,650.
- 5% of job descriptions advertised a maximum salary above $425,650.
Software Development
9% jobs are in Software Development industry. The Median Salary Range for these jobs is $139,500 - $195,000
- 25% of job descriptions advertised a maximum salary above $247,000.
- 5% of job descriptions advertised a maximum salary above $358,552.4.
Fintech
1% jobs are in Fintech industry. The Median Salary Range for these jobs is $133,057.5 - $169,300
- 25% of job descriptions advertised a maximum salary above $249,000.
- 5% of job descriptions advertised a maximum salary above $344,400.
Software as a Service (SaaS)
1% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $120,000 - $157,500
- 25% of job descriptions advertised a maximum salary above $200,000.
- 5% of job descriptions advertised a maximum salary above $269,020.
Cybersecurity
1% jobs are in Cybersecurity industry. The Median Salary Range for these jobs is $115,000 - $155,000
- 25% of job descriptions advertised a maximum salary above $250,000.
- 5% of job descriptions advertised a maximum salary above $276,000.
Healthcare
5% jobs are in Healthcare industry. The Median Salary Range for these jobs is $95,100 - $140,000
- 25% of job descriptions advertised a maximum salary above $201,250.
- 5% of job descriptions advertised a maximum salary above $328,000.
Insurance
2% jobs are in Insurance industry. The Median Salary Range for these jobs is $89,880.08 - $135,000
- 25% of job descriptions advertised a maximum salary above $193,750.
- 5% of job descriptions advertised a maximum salary above $235,750.
Behavioral Health
12% jobs are in Behavioral Health industry. The Median Salary Range for these jobs is $60,000 - $85,000
- 25% of job descriptions advertised a maximum salary above $135,000.
- 5% of job descriptions advertised a maximum salary above $160,000.
Mental Health
5% jobs are in Mental Health industry. The Median Salary Range for these jobs is $70,000 - $85,000
- 5% of job descriptions advertised a maximum salary above $164,000.
Behavioral health services
2% jobs are in Behavioral health services industry. The Median Salary Range for these jobs is $60,000 - $85,000
- 25% of job descriptions advertised a maximum salary above $145,000.
- 5% of job descriptions advertised a maximum salary above $160,000.

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Marketing Marketing | E-Commerce | 100% Remote EU

Posted about 7 hours ago

📍 Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa

🧭 Full-Time

💸 1500.0 - 2500.0 EUR per month

🔍 E-commerce

🏢 Company: Foxelli Group👥 51-100 Digital Marketing E-Commerce Marketing

🔧 Requirements

Proven experience in a marketing management or full-stack marketing role within an e-commerce environment.
Strong understanding of digital marketing principles and best practices.
Excellent copywriting and communication skills.
Experience with CRO and website optimization.
Ability to analyze data and provide actionable insights against what sells.
Strong project management and organizational skills.
Experience working with design and development teams.
Ability to work remotely and manage your own time effectively.
A strong understanding of customer research and how to implement it.
A passion for e-commerce and a desire to drive growth.
Strong performance marketing experience.

💡 Responsibilities

Develop and execute comprehensive marketing strategies aligned with business goals.
Conduct thorough market and customer research to identify opportunities and optimize campaigns.
Analyze marketing performance data to provide actionable insights and recommendations.
Manage and prioritize marketing projects, ensuring timely delivery and high-quality results.
Ideate new ways to increase scale in our funnels and campaigns.
Write compelling marketing copy for ads, landing pages, and other marketing materials.
Review and provide constructive feedback on design assets, ensuring they meet brand standards and conversion goals.
Oversee the design and optimization of ad creatives, by managing design resources.
Conduct thorough QA of landing pages and website elements to ensure optimal user experience and functionality.
Implement and monitor A/B tests to improve conversion rates.
Collaborate with development teams to implement website updates and enhancements.
Act as a liaison between marketing, design, and development teams, ensuring clear communication and alignment.
Provide clear and concise briefs to design and development teams, ensuring projects are delivered to specification.
Manage and track project progress, providing regular updates to stakeholders.
Gather and analyse customer feedback, and data to inform marketing strategies.
Identify customer pain points and opportunities for improvement.
Optimise towards scaling sales, and execute on new ideas to increase customer acquisition.

Project Management Adobe Creative Suite Data Analysis HTML CSS Javascript Google Analytics Content creation Analytical Skills SEO RESTful APIs Organizational skills Time Management Written communication Excellent communication skills Cross-functional collaboration Market Research Marketing Strategic thinking Digital Marketing Data analytics English communication A/B testing

Posted about 7 hours ago

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🔥 Junior Media Buyer | E-Commerce DTC | 100% Remote EU

Posted about 7 hours ago

🧭 Full-Time

💸 1000.0 - 1500.0 EUR per month

🔍 E-Commerce DTC

🏢 Company: Foxelli Group👥 51-100 Digital Marketing E-Commerce Marketing

🔧 Requirements

Exposure to digital advertising through internships or previous roles is preferred.
A strong focus on accuracy and adherence to guidelines, ensuring smooth ad operations.
Effective written and verbal communication skills in English to clearly share insights and collaborate with team members.
Basic familiarity with the Meta ad platform, with a keen interest in learning advanced tools and methodologies.
Ability to work effectively in a team-oriented, fast-paced environment, contributing both operational support and strategic input.

💡 Responsibilities

Accurately upload and schedule ads into the Meta accounts (and other platforms) according to campaign guidelines.
Ensure that ad creatives and copy are implemented as planned, meeting quality and timing standards.
Assist in tracking campaign metrics and compiling basic performance reports.
Analyze initial data to identify trends and suggest improvements for enhanced campaign performance.
Work closely with the media buying team to develop and refine campaign strategies.
Collaborate with cross-functional teams—including Creative, Growth, and Copy teams—to optimize ad performance and explore new growth opportunities.
Participate in discussions on potential areas for strategic growth, contributing fresh ideas and insights.
Maintain consistency and quality in ad deployments while troubleshooting and resolving operational issues.
Keep clear records of ad deployments and any adjustments made during campaigns.
Stay updated on industry trends and best practices in digital advertising.
Engage in team training sessions and actively seek feedback to continuously enhance your skills in both operational tasks and strategic planning.
Benefit from strong leadership and mentorship designed to help you evolve into a proficient media buyer.

Google Analytics Communication Skills Analytical Skills RESTful APIs Attention to detail Digital Marketing English communication A/B testing

Posted about 7 hours ago

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🔥 Corporate Counsel

Posted about 7 hours ago

📍 United States

💸 190000.0 - 210000.0 USD per year

🔍 Software Development

🏢 Company: GoGuardian👥 101-250💰 $200,000,000 Private over 3 years agoInternet Education EdTech E-Learning Software

🔧 Requirements

3+ years of relevant experience in a law firm and/or technology company
J.D. from a well-regarded law school and active good standing with at least one state bar
Knowledgeable about technology and software development
Possess a practical, business-oriented approach to problem-solving and be able to effectively advise internal business partners by providing them with clear and practical advice
Superb written and oral communication skills
Self-starter who operates autonomously while being a collaborative team player
Strong organizational skills and the ability to simultaneously manage several projects
Experience collaborating with and influencing senior leadership
Familiarity with a variety of transaction types
Experience with M&A and investments involving technology companies (especially start up companies)
Eager to take initiative in a fast-paced, ever-changing, dynamic environment.
Fueled by the opportunity to truly impact the education landscape.

💡 Responsibilities

Oversee broad areas of corporate governance and transactional matters (e.g., drafting Board and committee resolutions, amending bylaws, capital table management, disclosure and reporting)
Oversee a wide variety of corporate transactions in any form, including the post-close integration of acquisitions
Collaborate with and advising cross-functional teams, including finance, tax, accounting, and people to manage corporate transactions and initiatives
Draft key employment agreements (including employment agreements, bonus plans)
Act as generalist when needed to help support other areas of the business as needed

Leadership Business Operations Communication Skills Analytical Skills Collaboration Microsoft Office Accounting Written communication Compliance Negotiation skills Active listening Cross-functional collaboration Risk Management Financial analysis Budget management

Posted about 7 hours ago

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🔥 Technical Product Manager-Custom Software Development

Posted about 7 hours ago

📍 United States

🧭 Full-Time

💸 127900.0 - 213200.0 USD per year

🔍 Software Development

🏢 Company: ge_externalsite

🔧 Requirements

5 years of Custom Software Development and experience in Digital Workplace Technology
Experience in working with different product frameworks and methodologies
Demonstrated experience with release engineering, software quality assurance and feature management
Experience managing software delivery for a custom home-grown software hosted in a public cloud is a strong plus
Ability to design and scope features for an event driven microservices based software environment
Exposure to leading simultaneous, complex workstreams
Experience in working across different SDLC methodologies
Experience with Digital Workplace services is a huge plus
Experience in Product Management and Product Lifecycle Management
Demonstrated strong technical and analytical skills
Demonstrated solid communication skills at all levels of the organization
Proactively identifies and removes project obstacles or barriers on behalf of the team
Ability to evaluate technology to drive features and roadmaps, mapping technology trends to internal vision and strategy
Able to balance value propositions for competing stakeholders and develop recommendations that meet all needs
Understands when change is needed and actively participates in technical strategy planning
Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices

💡 Responsibilities

Execute and manage multiple, simultaneous workstreams within the custom application portfolio to advance the capability delivered to GE Aerospace employees
Quickly become a product advocate, championing the adoption and usage of the platforms across GE Aerospace
Oversee all areas of the product lifecycle – from discovery through to deployment and product consumption
Coordinate technical design and architecture discussions across cross-functional teams
Partner closely with engineering teams to validate technical design decisions meet the businesses needs
Partner closely with the Digital Workplace Software & Architecture organization to map capability and functionality to the broader product portfolio roadmap
Build, own, and maintain product documentation that will be utilized to train internal support teams and end users on core product operational capability
Manage and own customer product team relationships, working closely to ensure the success of product rollouts while maintaining strong ties to customer needs
Manage the TTO (transition to operations) process when launching new capability
Develop a robust communication pack to be leveraged by customers when rollout out the product within their organizations
Communicate effectively both within immediate team, horizontal partners, and GE Aerospace leadership

AWS Project Management Software Development Cloud Computing Data Analysis Product Management Cross-functional Team Leadership Product Analytics REST API Communication Skills Analytical Skills Microservices Technical support

Posted about 7 hours ago

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🔥 Senior Technology Customer Success

Posted about 7 hours ago

📍 United States

💸 100000.0 - 145000.0 USD per year

🔍 SaaS, PropTech, FinTech

🔧 Requirements

4+ years of experience in customer success, implementation, and delivery of technology solutions, preferably within SaaS, PropTech, or FinTech.
Commercial real estate (CRE) industry experience is a strong plus.
Proven expertise in project management principles, tools, and methodologies, including onboarding, system deployment, and customer training.
Excellent stakeholder management and communication skills, with the ability to build strong relationships, coordinate across teams, solve complex and sensitive client-facing problems, and influence decision-making.
Highly organized and detail-oriented, able to manage multiple customers and projects simultaneously while maintaining a customer-first approach.
Strong problem-solving and analytical skills, capable of proactively identifying issues and opportunities for improvement.
Tech-savvy, comfortable working with SaaS platforms, data integrations, and analytics tools.

💡 Responsibilities

Own and oversee the entire post-sales customer journey, including project scoping, kickoff, onboarding, training, engagement, issue resolution, expansion, and renewal.
Assess customers’ business and technical requirements to confirm our SaaS platform’s suitability and identify necessary customizations, integrations, and configurations.
Lead project delivery, ensuring our solution's seamless setup, implementation, and deployment while managing risks and maintaining high-quality standards.
Act as the primary relationship owner, proactively engaging with customers to ensure value realization, product adoption, and long-term success.
Drive internal and external collaboration, working closely with cross-functional teams to align customer needs with product capabilities and ensure smooth data and systems integration.
Identify potential risks early, developing and executing mitigation strategies to ensure successful project completion and continuous customer satisfaction.
Monitor customer engagement and usage data, conducting regular check-ins and Quarterly Business Reviews (QBRs) to track performance and identify upsell or expansion opportunities.
Serve as the customer advocate, capturing feedback and sharing insights with product and engineering teams to improve our platform.
Stay informed of industry trends and best practices, proactively recommending enhancements to improve our platform and internal processes.

Project Management Project Coordination Communication Skills Analytical Skills Problem Solving Account Management Relationship management Stakeholder management Customer support Customer Success SaaS

Posted about 7 hours ago

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🔥 Beef Nutritionist Technical Consultant (Pacific Northwest)

Posted about 7 hours ago

📍 United States

💸 116300.0 - 193800.0 USD per year

🔍 Animal Health

🏢 Company: External_Career

🔧 Requirements

DVM or PhD in animal science or related scientific discipline or MS with 10 of years industry, academic, or government experience.
Candidate must have an expertise in technical consultancy, with special emphasis on addressing customer concerns or needs.
Candidate must have a thorough understanding of the US beef food chain and commercial beef production.

💡 Responsibilities

Work closely with strategic accounts and serve as an active member of account teams
Identify and position opportunities for customers to use Elanco products
Actively participate in account planning and incorporate Elanco’s value strategy
Implement Elanco’s value strategy at the customer level
Technical leader for Elanco Beef Business Unit strategic technical platforms
Train and coach Elanco personnel on disease, products, and industry practices
Build relationships with and influence external customers, consultants, and academics
Identify avenues to deliver value beyond product to customers and Elanco
Maintain good standing with and influence of key industry organizations
Develop long term research strategy focused on serving strategic accounts
Prioritize and execute research aligned with business needs of strategic accounts and Elanco
Conduct research utilizing Elanco products and programs
Ensure publication of research studies in scientific meetings and peer reviewed journals
Identify and facilitate research efforts in conjunction with Elanco R&D
Advise Elanco and key stakeholders of innovation opportunities
Effectively communicate within technical team and account teams
Identify business opportunities and threats for customers and Elanco
Influence long range strategy and product positioning
Identify external talent for technical and other roles within Elanco

Leadership Analytical Skills Problem Solving Written communication Excellent communication skills Account Management Teamwork Research Verbal communication Sales experience Research skills

Posted about 7 hours ago

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🔥 Beef Nutritionist Technical Consultant (Nebraska)

Posted about 7 hours ago

📍 United States

💸 116300.0 - 193800.0 USD per year

🔍 Animal Health

🏢 Company: External_Career

🔧 Requirements

DVM or PhD in animal science or related scientific discipline or MS with 10 of years industry, academic, or government experience
Candidate must have an expertise in technical consultancy, with special emphasis on addressing customer concerns or needs.
Candidate must have a thorough understanding of the US beef food chain and commercial beef production.

💡 Responsibilities

Work closely with strategic accounts and serve as an active member of account teams
Identify and position opportunities for customers to use Elanco products
Actively participate in account planning and incorporate Elanco’s value strategy
Implement Elanco’s value strategy at the customer level
Technical leader for Elanco Beef Business Unit strategic technical platforms
Train and coach Elanco personnel on disease, products, and industry practices
Build relationships with and influence external customers, consultants, and academics
Identify avenues to deliver value beyond product to customers and Elanco
Maintain good standing with and influence of key industry organizations
Develop long term research strategy focused on serving strategic accounts
Prioritize and execute research aligned with business needs of strategic accounts and Elanco
Conduct research utilizing Elanco products and programs
Ensure publication of research studies in scientific meetings and peer reviewed journals
Identify and facilitate research efforts in conjunction with Elanco R&D
Advise Elanco and key stakeholders of innovation opportunities
Effectively communicate within technical team and account teams
Identify business opportunities and threats for customers and Elanco
Influence long range strategy and product positioning
Identify external talent for technical and other roles within Elanco

Leadership Data Analysis Communication Skills Analytical Skills Customer service Research Sales experience Market Research

Posted about 7 hours ago

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🔥 Consultant - Enterprise Incident Management | Remote, USA

Posted about 7 hours ago

📍 United States

💸 90000.0 - 123500.0 USD per year

🏢 Company: Optiv_Careers

🔧 Requirements

Prior experience performing Incident Response, including experience in Containment and Isolation, Forensics, Root Cause Analysis, and/or Elimination and Remediation to enterprise-level organizations.
Proficiency with commercial and open-source security tools required (EnCase, FTK, XWays, Splunk, ELK, EZ Tools etc.)
Familiarity with many different network architectures, network services, system types, network devices, development platforms and software suites required (Linux, Windows, Cisco, Oracle, Active Directory, JBoss, .NET, etc.) required.
Familiarity with Endpoint Detection and Response (EDR) products, such as SentinelOne, Carbon Black, CrowdStrike, etc.
Demonstrated ability to create comprehensive incident reports required.
Demonstrated effective time management skills, ability to balance multiple projects simultaneously and the ability to take on large and complex projects with little or no supervision required.

💡 Responsibilities

Perform digital investigations including: Zero Day Exploitation, Business Email Compromise, Unauthorized Access, Sensitive Data Exposure, Insider Threat, Malware Analysis, and Threat Hunting.
Combine multiple separate findings to identify complex attacks and incidents
Manually collect relevant data sources during an incident.
Identify, describe and report threat vectors and forensic artifacts
Contribute to the development and continuous improvement of the EIM practice through various team and industry contributions.

SQL Cisco Cybersecurity Data Analysis Java Oracle .NET Communication Skills Analytical Skills Collaboration Problem Solving RESTful APIs Linux Time Management Reporting Troubleshooting Active listening JSON Scripting

Posted about 7 hours ago

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🔥 Inpatient Manager, Implementation Success

Posted about 8 hours ago

📍 United States

🧭 Full-Time

💸 100000.0 - 170000.0 USD per year

🔍 Healthcare

🏢 Company: Qventus👥 101-250💰 $85,000,000 Series D 2 months agoArtificial Intelligence (AI)Machine Learning Hospital Analytics Health Care

🔧 Requirements

5+ years of project/program management experience with a comprehensive understanding of the business requirements and technical capabilities needed for an enterprise-wide SaaS implementation.
5 years of professional experience working at a top healthcare consulting firm, digital health company, or health system.
5+ years of experience working cross-functionally with multiple teams, both internally and externally, to manage end-to-end project lifecycles and to drive project milestones to completion.
Demonstrated ability to lead and develop staff
Experience with technical implementation of healthcare SaaS solutions
Knowledge of inpatient metrics, processes, challenges, and solutions; ability to engage in strategic and operational discussions with hospital leaders and surgeons.
A track record of applying strong quantitative and analytical skills in prior roles.
Prior experience managing projects for hospital systems (e.g. EHR implementations) is required
A passion for fixing our healthcare system
Skilled at understanding, documenting, and analyzing data using a variety of tools (Data validation dashboards, interpreting JAVA/SQL code, complex Excel functions, etc.)
Ability to travel on average 25-30%

💡 Responsibilities

Develop and manage 3-5 team members.
Resolves complex account issues largely independently, but knows when to bring to bear resources from across the organization.
Surface risks and advise internal and external leaders on mitigation strategies to drive efficient resolutions
Collaborate with Data Engineers, Product Specialists and Client Success Partners throughout each deployment to identify and implement solutions that maximize client value and satisfy client needs
Define and manage the implementation timeline for enterprise-wide deployment of Qventus Inpatient Solution
Partner with operational and technical client teams to ensure implementation requirements/needs are met
Build and manage relationships at multiple levels of client IT teams
Act as the primary owner of the implementation for assigned client accounts, operating with a high level of autonomy and accountability while ensuring successful outcomes with minimal oversight
Craft, manage and deliver high-impact, visually compelling client communications and presentations.
Provide clinical, technical and process expertise into solution design in order to address customer use cases and to deliver results.

Project Management Software Development SQL Agile Business Analysis Data Analysis People Management Project Coordination Cross-functional Team Leadership Operations Management Communication Skills Analytical Skills Microsoft Excel Problem Solving Customer service Agile methodologies Mentoring Documentation MS Office Critical thinking Account Management Training Troubleshooting Client relationship management Budgeting Cross-functional collaboration Risk Management Data visualization Team management Stakeholder management Strategic thinking Process improvement Technical support Financial analysis Analytical thinking Data modeling Change Management SaaS Budget management PowerPoint

Posted about 8 hours ago

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🔥 Technical Customer Suppport- Tier 1 (Remote - US Based)

Posted about 8 hours ago

📍 United States

💸 50000.0 - 55000.0 USD per year

🔍 SaaS

🏢 Company: Togetherwork👥 101-250💰 Private 9 months agoSaaS Real Estate Software

🔧 Requirements

Bachelor’s degree in Information Systems, Business, or equivalent experience.
3+ years of experience in customer support, with demonstrated Tier 2 troubleshooting skills.
Strong troubleshooting ability for SaaS applications, integrations, and payment processing systems.
Excellent problem-solving skills and a proactive approach to resolving technical issues.
Strong written and verbal communication skills.
Ability to analyze system behavior and identify underlying technical issues.
Experience documenting solutions, workflows, and best practices for internal and external use.
Comfortable working across teams, including Product Management, Engineering, and leadership.
Ability to manage multiple tasks, prioritize effectively, and work independently.
Strong time and project management skills.
Ability to remain calm under pressure and adapt to evolving customer needs.

💡 Responsibilities

Provide Tier 1 customer support via phone and email, ensuring prompt responses and resolution.
Meet first-response and resolution time SLAs.
Independently troubleshoot advanced technical issues and reduce reliance on escalations.
Support payment processing inquiries, including reconciliation, chargebacks, and point-of-sale terminal issues.
Be part of the off-hours on-call rotation for evenings, weekends and holidays.
Collaborate with Product Management, Engineering, and leadership to resolve complex technical issues.
Document solutions for recurring issues and contribute to an internal knowledge base.
Assist in user acceptance testing for application releases.
Train and educate customers on best practices to increase feature adoption and reduce support dependency.
Identify and suggest improvements for internal processes and product functionality based on customer feedback.
Proactively diagnose system issues beyond standard troubleshooting, providing in-depth analysis and potential fixes.
Act as a technical subject matter expert for internal teams and customers.

SQL API testing Communication Skills Analytical Skills Problem Solving Customer service RESTful APIs Documentation Troubleshooting Active listening Technical support Customer support SaaS

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Shown 10 out of 2249

Analytical Skills Job Salaries

Median high-range salary for jobs requiring Analytical Skills:

Skills and Salary

Cross-functional Team Leadership

Project Management

SQL

Problem Solving

Data Analysis

Leadership

Written communication

Communication Skills

Collaboration

Industries and Salary

Pharmaceutical

Software Development

Fintech

Software as a Service (SaaS)

Cybersecurity

Healthcare

Insurance

Behavioral Health

Mental Health

Behavioral health services

Jobs