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Client relationship management

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🔥 Training Success Specialist, Denmark (Maternity Cover)

Posted about 1 hour ago

📍 Denmark

🧭 Temporary

🔍 Change Management

🏢 Company: Prosci👥 101-250💰 Private about 8 years agoEducation Consulting Association

🔧 Requirements

Able to facilitate and lead group activities as well as being a confident public speaker
Intellectually curious and self-starting; this is not a role for those waiting to be tasked before acting
Excellent time management and organisational skills
Demonstrate adaptability, flexibility, and the ability to problem-solve
Professional proficiency in spoken and written Danish and English
Have a keen eye for detail while maintaining a focus on the bigger picture
A warm, responsive and friendly communication style and a genuine interest in people
Good working knowledge of MS 365, online meeting platforms, and CRM systems
Team player, able to work collaboratively with others

💡 Responsibilities

Partner with the Instructor to create an unforgettable classroom experience for Prosci’s clients on both virtual and in-person courses
Preparing training venues and liaising with catering staff as host for in-person training
Build rapport with course attendees and foster productive relationships, for example, by addressing any questions or needs as they arise during or after training
Take pride in becoming expert on the Prosci digital tools
Be confident to lead delivery of aspects of the course material
Remain up-to-date on latest Prosci solutions, training offerings and thought-leadership to enable you confidently and competently to begin business development conversations in the classroom and accurately hand details to our growth team
Be thorough: proactively work with colleagues in our operations team to ensure all pre, in-course, and post course activities are completed efficiently
Analyse participant feedback and performance metrics to drive continuous improvement in our training programmes.
Collaborating with participants from global organisations to facilitate the creation of change strategies and implementation plans
When not actively supporting training courses, you will have the opportunity to engage in cross-functional collaboration on internal projects. For example, supporting our marketing team with webinars, blog posts and research projects

Project Management Salesforce Communication Skills Problem Solving Customer service Presentation skills Time Management Written communication Excellent communication skills Adaptability MS Office Teamwork Training Active listening Client relationship management Cross-functional collaboration CRM Change Management

Posted about 1 hour ago

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🔥 VP, Health Plan Partnerships

Posted about 1 hour ago

📍 USA

🔍 Health Plan Partnerships

🏢 Company: Lantern Care

🔧 Requirements

10+ years' experience selling solutions into and through health plans in a reseller capacity.
Experience either as a consultant or leveraging a consultative sales approach.
Ability to identify and drive new revenue opportunities across product lines.
Experience in managing a book of business owning client impact, reporting, and improving client relationships.
Proven experience collaborating with sales and client success teams.
Proven track record of collaborating with leadership teams to define and execute growth strategies.
Ability to convey complex information clearly and effectively.

💡 Responsibilities

Define our overarching Health Plan Growth and Account Management Strategy for specific health plan partners.
Drive growth of our ASO business.
Manage our overlapping Book of Business with select health plan partners.
Support new expansion sales across product lines.
Oversee the implementation of our integration with select plan partners.
Establish reporting for our Book of Business as well as escalation paths for sales and client success to ensure rapid resolutions.
Translate working closely with our teams to ensure a systematic and standardized approach to sales and client success for our plan partnership.
Work closely with the enablement teams to convey the rules of the road in terms of interactions and approaches for specific plan partners.
Be the content expert for both sales and proposal development and refinement in the initial sales approach for all things with specific plans.
Help the client success team with expansion sales as relevant.
Manage & Lead a growing team.

Leadership Project Management Business Development Data Analysis Salesforce Strategy Financial Management Communication Skills Account Management Negotiation skills Reporting Client relationship management Sales experience Strategic thinking CRM

Posted about 1 hour ago

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🔥 Director of SEO

Posted about 1 hour ago

📍 United States

💸 90000.0 - 100000.0 USD per year

🔍 Digital Marketing

🏢 Company: Acadaca👥 51-100 E-Commerce Information Technology

🔧 Requirements

SEO Expert

💡 Responsibilities

Act as the SEO expert for the agency
Be responsible for keeping on top of all SEO industry updates, trends, and best practices, and implement into team processes and strategies
Create and manage SEO team roadmap
Process documentation and training
Create and manage templates for SEO team deliverables
Create and manage processes for deliverables with associated recommended hours per deliverable
Ensure the team is trained and can execute deliverables
Onboard Jira and guide team adoption of new process
Manage hour pacing for all clients
Review team Harvest time regularly to ensure the team is tracking time correctly, especially as it relates to billable clients
Responsible for escalating team needs for success
Regular 1x1s with team members
Team meetings and trainings
Responsible for relaying SEO team and industry updates to greater team during full internal team meeting
Owns team P&L
Sales audits and presentations
Project scoping

People Management Jira Cross-functional Team Leadership Strategy SEO Agile methodologies Reporting Training Client relationship management Team management Digital Marketing Financial analysis Budget management

Posted about 1 hour ago

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🔥 Head of CRO (Remote Canada)

Posted about 2 hours ago

📍 Canada

🧭 Full-Time

🔍 SaaS marketing

🏢 Company: Directive Consulting

🔧 Requirements

5+ years of experience in Conversion Rate Optimization with a proven track record in B2B SaaS environments.
Demonstrated experience managing or transforming a team towards CRO, including creating best practices and training others.
Strong understanding of optimization tools (e.g., Google Optimize, Optimizely, Hotjar) and experience leading data-driven tests for client growth.
Proven experience working cross-functionally with marketing and sales teams to grow product revenue and client base.

💡 Responsibilities

Lead the overhaul of the existing team to shift focus from design to CRO, creating a results-oriented, data-driven team.
Develop and implement CRO methodologies that align with Directive's Customer Generation strategy, focusing on driving customer acquisition and retention.
Collaborate with sales on pitches for new business and upsell opportunities, positioning CRO as a critical growth lever for clients.
Own team development, including upskilling designers to better understand CRO principles, optimizing existing strategies, and growing the team's overall skill set.
Ensure financial success by maintaining healthy department margins and achieving revenue targets.
Drive thought leadership in CRO, contributing to internal knowledge sharing and external marketing initiatives.
Work with clients to identify conversion opportunities, develop hypotheses, and lead A/B testing initiatives to validate improvements.
Report on CRO performance, providing insights and actionable recommendations for continued growth.

Leadership Project Management Data Analysis People Management Cross-functional Team Leadership Communication Skills Analytical Skills RESTful APIs Client relationship management Sales experience Strategic thinking Digital Marketing SaaS A/B testing

Posted about 2 hours ago

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🔥 Head of Conversion Rate Optimization (Remote US)

Posted about 2 hours ago

📍 United States

🧭 Full-Time

🔍 SaaS marketing

🏢 Company: Directive Consulting

🔧 Requirements

5+ years of experience in Conversion Rate Optimization with a proven track record in B2B SaaS environments.
Demonstrated experience managing or transforming a team towards CRO, including creating best practices and training others.
Strong understanding of optimization tools (e.g., Google Optimize, Optimizely, Hotjar) and experience leading data-driven tests for client growth.
Proven experience working cross-functionally with marketing and sales teams to grow product revenue and client base.

💡 Responsibilities

Lead the overhaul of the existing team to shift focus from design to CRO, creating a results-oriented, data-driven team.
Develop and implement CRO methodologies that align with Directive's Customer Generation strategy, focusing on driving customer acquisition and retention.
Collaborate with sales on pitches for new business and upsell opportunities, positioning CRO as a critical growth lever for clients.
Own team development, including upskilling designers to better understand CRO principles, optimizing existing strategies, and growing the team's overall skill set.
Ensure financial success by maintaining healthy department margins and achieving revenue targets.
Drive thought leadership in CRO, contributing to internal knowledge sharing and external marketing initiatives.
Work with clients to identify conversion opportunities, develop hypotheses, and lead A/B testing initiatives to validate improvements.
Report on CRO performance, providing insights and actionable recommendations for continued growth.

Leadership Data Analysis Google Analytics Cross-functional Team Leadership Strategy Financial Management Client relationship management Sales experience Data visualization Team management SaaS A/B testing

Posted about 2 hours ago

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🔥 Head of Conversion Rate Optimization (Remote Canada)

Posted about 2 hours ago

📍 Canada

🧭 Full-Time

🔍 SaaS marketing

🏢 Company: Directive Consulting

🔧 Requirements

5+ years of experience in Conversion Rate Optimization with a proven track record in B2B SaaS environments.
Demonstrated experience managing or transforming a team towards CRO, including creating best practices and training others.
Strong understanding of optimization tools (e.g., Google Optimize, Optimizely, Hotjar) and experience leading data-driven tests for client growth.
Proven experience working cross-functionally with marketing and sales teams to grow product revenue and client base.
Excellent leadership, communication, and interpersonal skills, with the ability to influence both internal stakeholders and external clients.
Ability to thrive in a fast-paced, performance-driven environment, with an entrepreneurial spirit that’s eager to innovate and improve.

💡 Responsibilities

Lead the overhaul of the existing team to shift focus from design to CRO, creating a results-oriented, data-driven team.
Develop and implement CRO methodologies that align with Directive's Customer Generation strategy, focusing on driving customer acquisition and retention.
Collaborate with sales on pitches for new business and upsell opportunities, positioning CRO as a critical growth lever for clients.
Own team development, including upskilling designers to better understand CRO principles, optimizing existing strategies, and growing the team's overall skill set.
Ensure financial success by maintaining healthy department margins and achieving revenue targets.
Drive thought leadership in CRO, contributing to internal knowledge sharing and external marketing initiatives.
Work with clients to identify conversion opportunities, develop hypotheses, and lead A/B testing initiatives to validate improvements.
Report on CRO performance, providing insights and actionable recommendations for continued growth.

Leadership Data Analysis Google Analytics Cross-functional Team Leadership Communication Skills Analytical Skills Client relationship management Sales experience Team management A/B testing

Posted about 2 hours ago

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🔥 Freelance Recruiter - Work Remote Worldwide

Posted about 2 hours ago

📍 Worldwide

🏢 Company: Mercier Consultancy

🔧 Requirements

Proven experience in recruitment or sourcing is preferred
Strong communication and interpersonal skills
Ability to work independently while managing multiple clients and roles
Excellent organizational skills and attention to detail
Familiarity with recruitment platforms and applicant tracking systems (ATS)
Proficient in utilizing various online sourcing methods
A proactive approach and adaptability to changing hiring dynamics

💡 Responsibilities

Oversee the entire recruitment cycle for various roles in diverse sectors
Develop and execute effective sourcing strategies to attract top talent
Conduct comprehensive interviews and assessments to determine candidate fit
Build and maintain strong relationships with clients to understand their hiring needs
Provide guidance on recruitment best practices and industry trends
Ensure timely communication and updates to candidates throughout the hiring process
Maintain accurate records and documentation of recruitment activities for reporting purposes

HR Management Recruitment Client relationship management Sales experience

Posted about 2 hours ago

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🔥 Retention Marketing Manager

Posted about 2 hours ago

📍 Spain, Mexico, Portugal, Brazil

🧭 Full-Time

🔍 E-commerce, Digital Marketing

🏢 Company: Darkroom👥 11-50 Digital Marketing Advertising Consulting Web Development Brand Marketing Marketing Web Design

🔧 Requirements

5+ years of work experience in digital marketing.
Experience working in Klaviyo (or similar ESPs) including list segmentation, lifecycle drip automation, and triggered events.
Knowledge of Shopify and its tech stack options such as Privy, JustUno, Yotpo, Octane AI, etc.
Developed SMS strategies and have experience working with SMS platforms such as Attentive, PostScript, SMSBump, or Klaviyo.
Experience working in a fast-paced environment.
Excellent verbal and written communication and presentation skills.

💡 Responsibilities

Develop strategic campaign calendars and prioritize projects and initiatives designed to scale your clients’ email and SMS programs.
Provide support and guidance to help Retention Associates analyze data, develop winning retention strategies, and create reports for client's happiness.
Project manage and delegate client tasks to your team, consisting of both retention specialists and designers. Review all client briefs and designs for approval before they are sent to the client.
Assign segmentation and QA email and SMS campaigns ensuring flawless delivery to customer audiences.
Coordinate cross-departmentally with the Performance Marketing and Strategy teams to develop cohesive and creative campaigns that drive client growth.
Report on strategic KPIs for clients, creating insights and actionable recommendations to grow client retention engagement and revenue.
Execute automation/flow logic set-up, pop-up builds, and app integrations.

Project Management Data Analysis Shopify Google Analytics Cross-functional Team Leadership Analytical Skills Written communication Excellent communication skills Verbal communication Reporting Client relationship management Data visualization Marketing Digital Marketing CRM Data analytics Customer Success A/B testing

Posted about 2 hours ago

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🔥 Process Improvement Analyst (Junior)

Posted about 3 hours ago

📍 United States

🧭 Full-Time

🔍 Software Development

🏢 Company: J-Mack Technologies

🔧 Requirements

Bachelor’s degree with 6 Months – 3 Years of Business Analyst Experience.
Ability to undergo a US Government Public Trust Background Investigation.
Strong Communication Skills with ability to provide samples of writing.

💡 Responsibilities

Guide and assist clients through a wide range of management, organizational and business improvement and modernization initiatives by applying continuous process improvement strategies, methodologies and principles.
Develop business methods for problem solving, process change and solutions implementation ensuring enterprise-wide integration.
Identify best practices, evaluate performance metrics, and conduct research to collect, verify, and analyze data, transforming insights into strategic and operational guidance.
Provide group facilitation, interviewing, training and other forms of knowledge transfer.
Area of focus include but are not limited to identifying and eliminating duplication, outsourcing opportunities, streamlining, centralizing, business transformation, business process redesign and modeling, quality improvement and lean six sigma.

Project Management Business Analysis Business Intelligence Data Analysis Communication Skills Analytical Skills Microsoft Excel Agile methodologies Organizational skills Presentation skills Written communication Interpersonal skills Excellent communication skills Problem-solving skills Teamwork Research Training Active listening Client relationship management Data visualization Stakeholder management Process improvement Data modeling Change Management

Posted about 3 hours ago

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🔥 Channel Partner Specialist - German Speaking

Posted about 3 hours ago

📍 Ireland, the UK, France or Germany

🏢 Company: HubSpot👥 1001-5000💰 $35,000,000 Series E over 12 years ago🫂 Last layoff about 1 year agoSaaS Analytics Marketing Copywriting Social Media

🔧 Requirements

Have the desire and commitment to do what it takes to be successful in sales
Have a positive outlook and a strong ability to take responsibility for their successes and failures
Have exceptional consultative selling skills and closing skills
Have a sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve them

💡 Responsibilities

Create a large pipeline of leads and opportunities through a combination of outbound and inbound strategies to identify, recruit, and develop prospective high value partners through a defined reseller acquisition process
Dissect a partner's business goals and help them develop a better plan for achieving them
Become an expert at presenting how the inbound methodology and HubSpot's software can help a partner improve the fundamentals of their business
Close new business at or above quota level by identifying partners who are willing to invest both time and money in leveraging our software and training
Work with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

Project Management Business Development Salesforce Communication Skills RESTful APIs Client relationship management Sales experience Lead Generation CRM

Posted about 3 hours ago

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