Lantern Care

Lantern Care is a healthcare company focused on providing innovative care solutions, aiming to enhance the well-being of individuals through compassionate services and expert support.

Related companies:

🏢 Twilio

👥 5001-10000💰 $378,215,525 Post-IPO Equity over 3 years ago🫂 Last layoff over 1 year agoMessaging SMS Mobile Apps Enterprise Software Software

Website LinkedIn Email Facebook Twitter

🏢 vspvisioncareers

🏢 Samsara

👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff almost 5 years agoCloud Data Services Business Intelligence Internet of Things SaaS Software

Website LinkedIn Email Facebook Twitter

Jobs at this company:

Apply

🔥 Client Success Manager, Enterprise and Strategic Markets

Posted 7 days ago

📍 USA

🔍 Healthcare

🔧 Requirements

5+ years of client relationship and/or account management experience within the employee benefits, healthcare, or consulting industry, including at least one startup.
Willingness to travel up to 20%.
Proficiency in Microsoft Office (Excel, Word, PowerPoint); Working knowledge of Salesforce; SharePoint experience a plus.

💡 Responsibilities

Manage client and broker/consultant relationships throughout the client lifecycle, ensuring regular touchpoints and proactive feedback solicitation.
Communicate clearly and concisely in both verbal and written formats, demonstrating strong time management and prioritization skills.
Manage client communication for engagement marketing initiatives, including open enrollment events, webinars, mailers, and case studies.
Collaborate cross-functionally within a team environment, ensuring seamless coordination and alignment across departments.
Ensure company and client objectives, expectations, and goals are met.
Support Client Executives to maximize retention and identify churn risks, as well as upsell and expansion opportunities.
Maintain accurate data input and hygiene in the client relationship management system for all assigned clients.
Take appropriate and timely steps to resolve service issues.

Project ManagementSalesforceCommunication SkillsCollaborationAgile methodologiesPresentation skillsTime ManagementWritten communicationExcellent communication skillsProblem-solving skillsAccount ManagementClient relationship managementCross-functional collaborationRelationship managementCustomer Success

Posted 7 days ago

Apply

🔥 Technical Product Manager, Contact Center

Posted 14 days ago

📍 USA

🔍 Health Benefits

🔧 Requirements

4+ years' experience in Product Management or related discipline
Served in a leadership capacity as the go-to resource for any critical issues to maintain client SLAs.
Hands-on and strategic experience working with 3rd party vendors, IVR platforms – NICE, Genysys, Cisco, etc.
Demonstrated proficiency in optimizing call flows using techniques like skill-based routing.
Bachelor's degree required; MBA nice to have
Experience with startup/growth phase company
Ability to travel up to 1-2x/quarter

💡 Responsibilities

Lead a high performing product and engineering team driving high quality/speed decisions across people, process & product
Perform deep discovery and user research with stakeholders, members, internal users, while taking into account legal, regulatory and competitive and market dynamics. Bring qualitative and quantitative insights to the table for discussion
In conjunction with member service leadership, create and drive Lantern’s IVR product strategy, aligning with broader strategic objectives in driving best-in-class member experience and conversion.
Act as the first point of contact for any tech-related contact center issues that may arise, ensuring we continue to meet critical SLAs.
Own and socialize a multi-year product roadmap that is aligned with key stakeholders.
Create top down and bottoms-up alignment, ensuring your product peers, R&D pod, cross-functional stakeholders, and leaders are both influencing and aware of critical deliverables.
Able to serve as product manager while also leaning in to help influence highly technical decisions (in partnership with engineering) and/or 3rd party vendors
Refine and build process as needed to ship high quality products on time and in budget while ensuring visibility and alignment across the org Manage the product development process and timeline to ensure targets are met on time and in budget
Make priority decisions that are rooted in driving viable business growth.

LeadershipSQLData AnalysisProduct ManagementStrategyCommunication SkillsProblem SolvingAgile methodologiesRESTful APIsStakeholder managementTechnical support

Posted 14 days ago

Apply

🔥 SVP, Consultant Relations

Posted 19 days ago

📍 USA

🔍 Healthcare

🔧 Requirements

15+ years of professional experience working with employer health care benefits, either in health and benefits consulting and/or in a client- or consultant-facing role within a health care solution/vendor.
Strong management experience (8+ years) with the demonstrated ability to build, mentor and lead a high performing team, and to foster a culture of continuous improvement, professional development, and accountability.
Deep relationships and credibility across 1 or more of the top consulting/brokerage firms.
Ability to influence client and consultant points of view and decisions with a thoughtful, data driven perspective, supported by real-life experience.
Experience in consultative sales or business development.
Strong communication skills, both written and verbal, with the ability to confidently convey complex information and messages to a broad and diverse audience, both internal and external.
Clear understanding of the mechanics of self-funded medical plans and the relationships between health plans/third party administrators, health care providers, and plan sponsors.
Effective interpersonal skills with the ability to work independently and within a team environment, both externally facing and behind the scenes.
Comfortable working in a high-growth, fast-changing environment; organized, adaptable, diligent, and self-motivated.
Passion for Lantern’s mission and collaborating with others.
Bachelor’s degree required.

💡 Responsibilities

Building relationships: at both the national and local market level allowing us to influence and educate the intellectual capital point of view, while driving business referrals locally.
Developing content: in partnership with the product marketing and sales enablement team and that is specific to consultants in general and further tailored to each firm when relevant.
Educating the marketplace: building awareness around the category (surgery COEs and cancer support) and how to evaluate solutions in this space.
Grow the business: both in terms of growing the number of opportunities to provide a proposal as well as Lantern’s win rate with each consulting/brokerage firm.
Identifying opportunities for improvement: both within and outside of the consulting relations mandate and where appropriate how to address the opportunities.
Establishing strong cross-functional relationships: by working closely with sales, solutions consulting, client success, analytics, clinical, marketing, network, member services and other related functions to ensure a “one team” approach.

LeadershipProject ManagementSQLBusiness DevelopmentBusiness IntelligenceData AnalysisHR ManagementCross-functional Team LeadershipStrategic ManagementCommunication SkillsNegotiationRelationship buildingAccount ManagementClient relationship managementSales experienceTeam managementFinancial analysisSaaS

Posted 19 days ago

Apply

🔥 VP, Health Plan Partnerships

Posted 20 days ago

📍 USA

🧭 Full-Time

🔍 Health Plan

🔧 Requirements

10+ years' experience selling solutions into and through health plans in a reseller capacity.
Experience either as a consultant or leveraging a consultative sales approach.
Ability to identify and drive new revenue opportunities across product lines.
Experience in managing a book of business owning client impact, reporting, and improving client relationships.
Proven experience collaborating with sales and client success teams.
Proven track record of collaborating with leadership teams to define and execute growth strategies.
Ability to convey complex information clearly and effectively.

💡 Responsibilities

Define our overarching Health Plan Growth and Account Management Strategy for specific health plan partners.
Drive growth of our ASO business.
Manage our overlapping Book of Business with select health plan partners in the aggregate, reporting out on the impact we’re delivering to clients as well as identifying ways in which we can improve relationships with the account teams, reporting on impact and member experience.
Partner closely with our Health Plan Growth team to support new expansion sales across product lines.
Oversee the implementation of our integration with select plan partners, while also identifying ways in which we can improve our integrations over time.
Establish reporting for our Book of Business as well as escalation paths for sales and client success to ensure rapid resolutions.
Translate working closely with our teams to ensure a systematic and standardized approach to sales and client success for our plan partnership.
Work closely with the enablement teams to convey the rules of the road in terms of interactions and approaches for specific plan partners.
Be the content expert for both sales and proposal development and refinement in the initial sales approach for all things with specific plans. You will also help the client success team with expansion sales as relevant.
Initially be a team of one working cross-functionally to leverage health plan team, broader commercial and organizational resources. We expect to add resources to support the team as we grow the business.

LeadershipProject ManagementBusiness DevelopmentData AnalysisSalesforceStrategyFinancial ManagementCommunication SkillsAccount ManagementNegotiation skillsReportingClient relationship managementSales experienceStrategic thinkingCRM

Posted 20 days ago

Apply

🔥 Solutions Consulting Leader

Posted about 1 month ago

📍 USA

🧭 Full-Time

🔍 Health and Benefits

🔧 Requirements

15+ years of professional experience in consulting and/or customer-facing role in health and benefits and/or similar years of experience as a Solutions Consultant/Architect in digital health and benefits with at least 8+ years of experience managing a team.
Strong management experience with the demonstrated ability to build, mentor and lead a high performing team, and to foster a culture of continuous improvement, professional development, and accountability.
Robust strategic thinking and creative problem-solving skills; solution oriented.

💡 Responsibilities

Oversee and lead a team of Solutions Consultants
Collaborate with Sales, Client Success and Consultant Relations
Build out the needed infrastructure to set the team up for success

LeadershipProject ManagementData AnalysisStrategic ManagementCommunication SkillsAnalytical SkillsCross-functional collaborationTeam management

Posted about 1 month ago

Apply

🔥 Director, Campaign Marketing

Posted about 1 month ago

📍 USA

🔍 Healthcare services

🔧 Requirements

Minimum of 10 years of experience in marketing operations, with a focus on campaign management and execution.
Proven leadership experience, with the ability to inspire and develop a high-performing team.
Strong understanding of both print and digital marketing channels, including direct mail, email, social media, and online advertising.
Exceptional project management skills, with the ability to manage multiple priorities in a dynamic environment.
Excellent communication and interpersonal skills, with a collaborative approach to working with cross-functional teams.
Experience in the healthcare industry or a similar highly regulated environment is a plus.

💡 Responsibilities

Lead the planning, development, and execution of multi-channel marketing campaigns, ensuring alignment with business objectives and member needs.
Oversee the day-to-day operations of both print and digital marketing efforts, ensuring campaigns are delivered on time, within budget, and with the highest quality standards.
Manage and mentor a team of marketing operations professionals, fostering a culture of continuous improvement and high performance.
Identify and implement process improvements to enhance the efficiency and effectiveness of campaign execution, leveraging technology and best practices.
Utilize analytics and insights to measure campaign performance, optimize strategies, and report on key metrics to stakeholders.
Ensure all marketing communications comply with regulatory requirements and brand guidelines, maintaining the integrity and trust of our healthcare services.

LeadershipProject ManagementData AnalysisCross-functional Team LeadershipCommunication SkillsAnalytical SkillsComplianceMarketingTeam managementStakeholder managementDigital MarketingProcess improvementBudget management

Posted about 1 month ago

Apply

🔥 Vice President, Labor Union & Trust Sales

Posted 3 months ago

📍 USA

🔍 Healthcare or benefits space

🔧 Requirements

10+ years of professional experience in sales, with significant experience working with labor unions and Taft-Hartley Trusts.
Proven success in developing and closing complex sales deals with union and trust organizations.
Ability to communicate complex ideas effectively to union leaders and trust stakeholders.
Strong experience in managing long-term relationships and addressing the needs of labor organizations.
Proficiency in navigating multifaceted sales processes, including contract negotiation and stakeholder management.
Exceptional problem-solving skills and the ability to lead cross-functional teams in a collaborative environment.
Experience in the healthcare or benefits space is highly preferred, especially related to unionized environments.

💡 Responsibilities

Build and nurture relationships with labor unions and Taft-Hartley Trusts, becoming a trusted partner and advisor.
Develop and execute a targeted sales strategy to grow Lantern’s presence within labor unions and trust funds.
Negotiate contracts and manage complex sales processes with union leadership and trust administrators.
Conduct market research to identify key opportunities and ensure Lantern’s solutions align with the unique needs of labor unions and trusts.
Lead effective presentations and discussions to educate stakeholders on Lantern’s competitive advantages and value propositions.
Collaborate closely with cross-functional teams, including Consultant Relations and Provider Network Development, to ensure successful project delivery and client satisfaction.
Foster a collaborative and solution-driven culture in your team that encourages accountability, innovation, and problem-solving.

Cross-functional Team LeadershipNegotiationSales experienceMarket ResearchStakeholder management

Posted 3 months ago

Apply

🔥 Vice President, Public Sector Sales

Posted 4 months ago

📍 USA

🧭 Full-Time

🔍 Healthcare, Benefits

🔧 Requirements

10+ years of direct sales experience selling complex, multi-stakeholder solutions, ideally in the benefits space.
5+ years of direct sales experience specific to Public Sector.
Resilience to withstand long lead times and government practices.
Crisp written and verbal communicator with the ability to articulate complex ideas.
Self-starter who can work independently and coordinate tasks within tight timelines.
Ability to establish strong team relationships and collaborate in a matrix organization.
Demonstrated track record of exceptional performance against goals.
Bachelor's degree required.

💡 Responsibilities

Build and nurture relationships with large public sector plans, becoming a trusted partner and advisor.
Develop and execute a targeted sales strategy to grow Lantern’s presence within the government space.
Create a pipeline of target SLED clients and work with the Marketing team to move opportunities to close.
Negotiate contracts and manage complex sales processes.
Conduct market research to identify key opportunities ensuring alignment with public sector needs.
Lead presentations to educate stakeholders on Lantern’s advantages.
Collaborate with cross-functional teams to ensure project delivery and client satisfaction.
Foster a collaborative culture that encourages innovation and problem-solving.

LeadershipBusiness DevelopmentPeople ManagementCross-functional Team LeadershipStrategyGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationPresentation skillsWritten communicationRelationship building

Posted 4 months ago

Apply

🔥 Director, Account Based Marketing & Experiences

Posted 4 months ago

📍 USA

🔍 Healthcare benefits

🔧 Requirements

8+ years of marketing experience, including 5+ years leading ABM/ABX programs at a high-growth B2B company.
Proven ability to design and execute ABX strategies for the Fortune 500.
Deep understanding of account segmentation and messaging personalization.
Baseline knowledge of demand generation tactics like digital marketing and events.
Proficiency with ABM/ABX platforms like 6sense or Demandbase.
Familiarity with CRM platforms such as Salesforce and marketing automation tools.

💡 Responsibilities

Lead the design, implementation, and optimization of Lantern’s ABX programs, ensuring alignment with broader commercial strategies.
Develop tailored account-based campaigns to engage decision-makers in the healthcare sector.
Use data-driven insights to prioritize target accounts and customize outreach.
Act as a liaison between marketing, sales, and customer success teams.
Collaborate closely with sales leadership on target accounts.
Ensure integration of ABX campaigns with broader marketing initiatives.
Present strategies and results to C-suite and senior leaders.
Tailor marketing assets to each target and customer journey phase.
Implement and manage ABX tools.

LeadershipBusiness DevelopmentData AnalysisPeople ManagementCross-functional Team LeadershipStrategyCommunication SkillsAnalytical SkillsCollaborationProblem SolvingPresentation skills

Posted 4 months ago

Apply