Lantern Care

Lantern Care is a healthcare company focused on providing innovative care solutions, aiming to enhance the well-being of individuals through compassionate services and expert support.

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đź“Ť USA

🔍 Healthcare

  • Preferred: Professional Training in your career with a top-tier consultancy firm.
  • Preferred: Background in healthcare.
  • 3-5 years of experience in product marketing, ideally in a high-growth environment.
  • Demonstrated ability to use data to tell compelling, results-driven stories.
  • Excellent writing skills, with the ability to pair impactful language with effective visuals.
  • Strong listening skills to translate high-level conversations into clear, actionable takeaways.
  • Proven ability to work cross-functionally and collaboratively.
  • Familiarity with established product marketing practices and ability to bring best practices to Lantern.
  • Exceptional attention to detail and ability to consistently meet deadlines.
  • Genuine curiosity about business dynamics and a passion for healthcare.
  • A resourceful, 'find a way' attitude with a team-player mentality.
  • Experience in startup environments or fast-paced, rapidly scaling organizations is a plus.

  • Create sales enablement collateral that drives results—including presentations, one-pagers, case studies, customer testimonials, demos, and talk tracks—that increase win rates and reduce deal cycles.
  • Ability to research and analyze complex issues related to GTM, product architecture, and our target market.
  • Develop and implement scalable processes for product launches, ensuring consistency and high impact across the organization.
  • Establish and communicate deep expertise in our product suite and target market, empowering cross-functional teams with relevant insights.
  • Influence the product roadmap by analyzing market trends, gathering feedback from clients, partners, and members, and identifying opportunities for growth and innovation.
  • Consistently update and evolve materials to ensure accurate messaging, data, and point-of-view; maintain strict quality standards for all public-facing content.
  • Support the sales enablement team in developing and executing training and certification programs.
  • Influence tool selection and process design to scale product marketing efforts effectively.
  • Scale the product marketing function at Lantern as a key driver in our growth strategy.

LeadershipProject ManagementData AnalysisProduct ManagementCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted 2024-11-13
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🧭 Full-Time

🔍 Healthcare

  • Bachelor’s degree in healthcare administration, business, or related field; Master’s degree preferred.
  • 10+ years of experience in healthcare, patient experience, or customer service leadership.
  • Proven experience in developing member/patient experience strategies in a healthcare environment.
  • Strong leadership and team management skills with experience overseeing clinical operations.

  • Lead the strategy, development, and execution of member experience operations for the LCC program.
  • Oversee clinical and non-clinical operations, including workforce management, quality, and performance management.
  • Create seamless patient experiences through supervision of call center and digital front door operations.
  • Collaborate with various teams to enhance member satisfaction and care outcomes.
Posted 2024-11-07
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đź“Ť USA

🧭 Full-Time

🔍 Health care and benefits

  • 10-15 years of professional experience in consulting and/or customer-facing role in health and benefits.
  • Strong problem-solving skills, communication skills, and analytical experience with data visualization.
  • Understanding of self-funded medical plans and relationships in health care.
  • Effective interpersonal skills for teamwork and independent work in a fast-paced environment.

  • The Solutions Consultant will be a key deal strategist, analyzing client needs and proposing tailored solutions.
  • They will collaborate with Sales and other teams to enhance growth and retention efforts.
  • The role includes acting as an expert on product offerings and ensuring thorough discovery in the sales process.
  • They will also coordinate with various internal teams to meet client requirements and facilitate successful presentations.

LeadershipData AnalysisPeople ManagementCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-28
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đź“Ť USA

🔍 Healthcare

  • 7+ years of experience managing events targeting Enterprise customers.
  • Proven success in running a marketing program in a fast-paced business.
  • Strong stakeholder management abilities, building trusted relationships with teams and external stakeholders.
  • Understanding of leveraging digital tools like HubSpot and Salesforce.
  • Results-oriented mindset with capability to analyze data for optimization.
  • Instinct for enhancing customer experience and an experimental mindset.
  • Ability to work effectively in a fast-paced environment with tight deadlines.

  • Own the external third-party events strategy and the end-to-end event management.
  • Project manage participation, logistics, and staffing for events.
  • Annually plan and execute events calendar and budget.
  • Report on performance and analyze results to evolve event strategy.
  • Manage multiple day-to-day event marketing plans.
  • Set up processes and playbooks for growth and sales teams.
  • Manage vendor relationships effectively.

LeadershipProject ManagementBusiness DevelopmentData AnalysisPeople ManagementProject CoordinationCross-functional Team LeadershipBusiness developmentData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-21
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đź“Ť USA

🔍 Healthcare

  • Bachelor’s degree required; advanced degree in statistical analysis, health policy, or related field preferred.
  • 10+ years’ experience in healthcare professional services like actuary, claims analysis, or consulting.
  • Experience managing direct reports preferred.
  • Strong qualitative and quantitative analysis skills, particularly in Excel; preference for advanced statistical tools like Python or Snowflake.

  • Own the creation and delivery of savings calculation methodologies.
  • Establish improvements and a roadmap for the savings analysis process.
  • Drive market-facing savings validation activities.
  • Manage all client and prospective client claims repricing.
  • Act as a subject matter expert in discussions with various departments.

LeadershipPythonData AnalysisSnowflakeCross-functional Team LeadershipStrategyData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-10-21
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đź“Ť Dallas, TX

🔍 Healthcare

  • Five Years of Customer Centric Operations Management experience REQUIRED, ideally in healthcare delivery setting.
  • Bachelor's Degree.
  • 5-8 years of professional experience in customer experience, project management, and Lean Six Sigma preferred.
  • Project Management Professional certification required (PMP).
  • Excellent analytical thinking, analysis, and problem-solving skills.
  • Strong written and verbal communication skills.

  • Build and own essential programs for L&D, experience quality management, WFM protocols, and KPI establishment.
  • Foster a team-centered culture and collaborate with R&D, Operations, Analytics, and Account Management.
  • Implement workflows for program delivery with the Director of Case Management.
  • Monitor inbound/outbound calls for continuous improvement and compliance.
  • Develop and manage the budget and resources for the member services department.
  • Create strategies to enhance member satisfaction and develop reporting on care team activities.

LeadershipProject ManagementData AnalysisPeople ManagementCross-functional Team LeadershipOperations ManagementData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-20
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