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🔥 Enterprise Customer Success Manager
Posted 34 minutes ago

📍 UK

🧭 Full-Time

💸 35000.0 - 38000.0 GBP per year

🏢 Company: Product Marketing Alliance

  • Proven experience in a B2B customer success (1-2 years depending on company type)
  • Previous Enterprise Account Management experience desired
  • Solid previous use of Intercom
  • Experience engaging customers at scale
  • Highly organised - you’ll be juggling several ongoing projects week in, week out. With each connected to paying customers, accuracy and punctuality are essential.
  • Comfortable owning your own workload and confident holding other people accountable to their deadlines.
  • Strong communicator - from our customers to your colleagues, you’ll be working very closely with lots of people.
  • Team player - success doesn’t happen in a vacuum, we need everyone in the org to be rallied around the same goals and helping each other out to achieve them.
  • Adaptable - Being a startup, things here move quickly and you’ll be thrown last-minute curveballs. We enjoy it. We need you to, too.
  • Creative problem-solver - we know that processes can always be improved. We’re looking for someone who can think on their feet, solve problems, and identify opportunities.
  • Tech-savvy - we lean on lots of different apps and while we’ll obviously onboard you on each, we’re looking for a quick learner who can show us a thing or two, too!
  • Onboard and Educate: Guide new members through the onboarding process, ensuring they understand how to use our products, take full advantage of our offerings and realise value quickly.
  • High-Touch Account Management: Maintain regular, proactive communication with high-value clients to understand their evolving needs, address challenges, and ensure they receive maximum value from our offerings. Conduct check-ins, share insights, and provide strategic recommendations to strengthen partnerships.
  • Collaborate Across Teams: Work closely with sales, product, and content teams to ensure a seamless member experience and provide feedback to help improve our offerings.
  • Measure and Report: Track and report on key success metrics, using data to identify trends and inform decision-making.
  • Upsell and Cross-sell: Identify opportunities to expand our footprint within existing accounts by recommending additional products or services that meet the client's needs.
  • Identify Growth Opportunities: Work with the Commercial Director to identify and capitalise on new commercial opportunities, including large team deals.

Project ManagementBusiness DevelopmentData AnalysisProduct ManagementCommunication SkillsCustomer serviceMicrosoft OfficeOrganizational skillsAdaptabilityProblem-solving skillsAccount ManagementTeamworkNegotiation skillsReportingActive listeningCross-functional collaborationRelationship managementSales experienceCRMCustomer SuccessSaaS

Posted 34 minutes ago
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🔥 Channel Account Manager I
Posted 43 minutes ago

📍 United States

💸 66000.0 - 110000.0 USD per year

🔍 Cyber-security

🏢 Company: Huntress👥 251-500💰 $60,000,000 Series C almost 2 years agoSecurityInformation TechnologyCyber SecuritySoftware

  • 2+ years of experience in Account Management, Channel or Direct Sales roles, ideally focused on mid-market and below
  • Knowledge of the MSP space, preferably related to the cyber-security industry, is a plus
  • Experience with Salesforce or other similar CRM platforms
  • Strong bias to action and ability to get things done efficiently and effectively
  • Achieve assigned quota based on both expansion metrics and renewal rates in a velocity sales motion
  • Work with partners to be a trusted advisor delivering solutions that increase customer and partner satisfaction, grow partner adoption, and deliver exceptional quality service
  • Maintain and reinforce Huntress’ culture
  • Build and maintain strong relationships with multiple contacts within assigned partner organizations
  • Execute a customer and partner engagement process to ensure great communication with our existing customers and partners

CybersecuritySalesforceAccount ManagementClient relationship managementRelationship managementSales experienceCRMSaaS

Posted 43 minutes ago
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🔥 Product Operations Manager
Posted about 1 hour ago

📍 The United Kingdom, Latvia, Spain, Germany, Denmark, Poland, Portugal, or Ireland

🔍 SaaS

🏢 Company: Lokalise👥 101-250💰 $50,000,000 Series B over 3 years agoInformation ServicesDeveloper APIsSaaSInformation TechnologyCollaborationTranslation ServiceSoftwareCloud Infrastructure

  • 5+ years of experience in Product Operations, Program Management, or a related field in a SaaS or high-growth startup.
  • Project & program management skills - Ability to coordinate and execute cross-functional initiatives, ensuring seamless collaboration across teams.
  • Ability to scale operations - Comfortable identifying and implementing process improvements that enhance efficiency across product, design, and engineering teams.
  • Excellent communication & stakeholder management - Able to align leadership, distill complex information, and facilitate decision-making across multiple departments.
  • Expertise in product development processes - Comfortable working with Agile, dual-track development, and PDLC best practices to optimize Product Discovery and Delivery.
  • Background in Agile & workflow optimization – Proficiency in tools like Jira, Confluence, and Airtable to support operational efficiency.
  • Strong analytical skills - comfortable working with data to drive insights and decision-making.
  • A problem-solving mindset - you’re proactive, structured, and thrive in ambiguity.
  • Enable a Healthy PDLC: Ensure teams follow best practices in Product Discovery & Development, improving efficiency and collaboration.
  • Support Business Planning: Streamline monthly business reviews and quarterly business planning, ensuring clear and well-structured materials for leadership discussions.
  • Centralize and Optimize Roadmapping: Work with product teams to create and maintain a transparent, structured, and dynamic roadmap, internally and externally.
  • Drive Investment Visibility: Establish a data-driven view of our investment split across maintenance, customer value delivery, strategic bets, and innovation—helping leadership make better decisions.
  • Program Manage Cross-Team Initiatives: Support large-scale programs that require collaboration across departments, ensuring alignment and execution.
  • Champion Operational Excellence: Identify bottlenecks and inefficiencies in our processes and proactively drive improvements while retaining the appropriate level of “scrapiness” and without increasing “red tape”.

Project ManagementAgileData AnalysisProduct ManagementJiraProduct OperationsCross-functional Team LeadershipOperations ManagementProduct DevelopmentBusiness OperationsCommunication SkillsStakeholder managementConfluenceSaaS

Posted about 1 hour ago
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🔥 Enterprise Account Executive - Ontario & Quebec
Posted about 1 hour ago

📍 Canada

🧭 Full-Time

🔍 Software Development

🏢 Company: Atlan

  • 5 years of experience selling technical SaaS products to companies with 1250 - 5000 employees.
  • Comfort with selling to enterprise companies and effectively solving complex problems through data driven solutions, ideally coming from a technical background.
  • Experience project managing internal stakeholders and aligning resources to build trust within your sales cycles.
  • You have experience working at an early stage company, and are excited about working in an ambiguous and fast-paced environment, while maintaining a high level of integrity and accountability.
  • Responsibility to manage the full sales cycle from the initial discovery call and product demo, to the trial period, and ultimately closing the deal through complex/ solution selling.
  • You will have the opportunity to contribute to redefining our positioning, story, and product roadmap to ensure that we become generational leaders in the modern data stack.

Project ManagementSQLData AnalysisSalesforceRESTful APIsAccount ManagementSales experienceData modelingSaaS

Posted about 1 hour ago
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🔥 Technical Account Manager West
Posted about 1 hour ago

📍 United States, Canada, UK

🔍 Software Development

🏢 Company: Mark43👥 251-500💰 $39,999,992 Series E 10 months agoGovTechInformation ServicesLaw EnforcementPublic SafetySoftware

  • Experience as a former officer or dispatcher is strongly preferred.
  • Minimum of 5 years of experience in law enforcement, government sales, account management, or business development.
  • Former experience as a software trainer within a government space is a plus.
  • Experience working in the public safety realm.
  • Proven track record of success in managing government accounts.
  • Excellent communication and interpersonal skills.
  • Prior experience assisting clients with the post-sales processes by providing technical support.
  • The ability to communicate technical information to non-technical audiences.
  • The capacity to understand customers' needs and offer prompt solutions.
  • Strong written and verbal communication.
  • Excellent problem-solving and critical-thinking skills.
  • Initiative and motivated to solve problems.
  • Work on-site with government clients on the Mark43 CAD product.
  • Develop and maintain strong relationships with government clients, including police departments, law enforcement agencies, and emergency services.
  • Collaborate with cross-functional teams to ensure the successful implementation of government contracts.
  • Stay up to date with industry trends, regulations, and policies related to government procurement.
  • Create a strategic road map for the account management function.
  • Act as a customer advocate while working with the Customer Success team to identify, track, and drive resolution of customer pain areas.
  • Share business, product, and technical expertise to improve client relationships.
  • Coordinate with Engineering and Product leaders to learn about potential upsells and future development opportunities.
  • Create internal tracking and briefing procedures to ensure account needs are aligned.
  • Share client feedback with developers and stakeholders.
  • Acquire a thorough understanding of the Mark43 product roadmap in relation to the customer roadmap

Communication SkillsProblem SolvingCustomer serviceRESTful APIsAccount ManagementClient relationship managementSales experienceTechnical supportCustomer SuccessSaaS

Posted about 1 hour ago
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🔥 Sales Director, Netherlands & Sweden
Posted about 1 hour ago

📍 Benelux

🔍 Observability

  • Minimum of 5 years of experience leading and developing strategic sales teams.
  • Proven track record of overachievement in annual sales targets, with an ability to deliver consistent results.
  • Significant experience leading teams selling through security channel partners.
  • In-depth experience navigating complex sales cycles and closing large, enterprise-level deals.
  • Strong background in SaaS sales, specifically within cloud, logs, metrics, IT operations, and security.
  • Proficient in MEDDIC methodology to manage sales opportunities and close high-value deals.
  • Experience in pipeline development, strategic account management, and new business acquisition.
  • Recruit, coach, and develop a team of 5-7 Strategic Sales Representatives.
  • Build a pipeline of future sales leaders within the organization.
  • Set clear performance goals and KPIs, and consistently monitor and manage team performance.
  • Drive a culture of collaboration, accountability, and continuous improvement.
  • Create and implement a strategic business plan to achieve and exceed sales goals in your region.
  • Own and manage the full sales lifecycle: from generating leads, nurturing relationships, and qualifying opportunities, through to closing deals.
  • Build, develop, and maintain strong relationships with both prospects and channel partners.
  • Navigate complex sales cycles and drive large enterprise deals (Fortune 1000).
  • Oversee the sales pipeline, ensuring that strategic accounts and key opportunities are identified and nurtured.
  • Collaborate with internal teams (marketing, customer success, product, etc.) to ensure alignment across all areas of the business.
  • Leverage and improve existing tools and processes for prospecting, pipeline management, and closing deals.
  • Actively contribute to the development and refinement of Cribl’s GTM strategy and sales playbook.
  • Partner with other leaders across sales, product, and marketing to drive the success of the business.
  • Regularly report on team performance, pipeline status, and sales metrics to the VP of Sales and executive leadership.

LeadershipPeople ManagementSalesforceStrategic ManagementAccount ManagementSales experienceTeam managementCRMCustomer SuccessSaaS

Posted about 1 hour ago
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🔥 IBM Alliance Director
Posted about 1 hour ago

📍 United States

🧭 Full-Time

💸 140000.0 - 183000.0 USD per year

🔍 IT

🏢 Company: Ensono

  • Minimum of fifteen (15) years of experience in IT industry roles or demonstrated competency leading complex business development relationships
  • Proven success in driving leads, pipeline, sales, and revenue through indirect relationships with technology partners
  • Ability to motivate partner and internal teams to hit joint sales goals and desired outcomes
  • Assertive, proactive, and organized approach to project management
  • Ability to manage multiple workstreams and multiple partners at one time
  • Experience working at and/or partnering with IBM, or other market leading technology company
  • Bachelor's degree required
  • Experience in IT infrastructure outsourcing, SaaS, or managed cloud services industries
  • Building the Ensono/IBM Strategic Partnership Business Development Plan – GTM strategy, joint sales metrics, co-sell workstreams and tactics
  • Engaging directly with IBM counterparts and brand and field associates to generate and progress joint business opportunities
  • Leading comprehensive GTM workstreams with Ensono sales, marketing, product engineering, and tracking/reporting on progress
  • Managing the Ensono/IBM GTM program, both internally and externally, including leading QBRs, and reporting progress to senior leadership
  • Leading evangelism and sales enablement for the Ensono/IBM partnership including sales leadership and practitioner presentations, sales content/collateral/tools, and motivational communications
  • Attending industry and IBM trade events, custom briefings, and client meetings
  • Creating and maintaining executive reporting
  • Keeping pulse on market trends and identifying new and innovative strategies to collaborate with IBM and quickly integrating into plans
  • Establishing and leading cadence with sales leaders and field sellers to review business development initiatives, opportunities, and account mapping

Project ManagementBusiness DevelopmentCloud ComputingSalesforceCross-functional Team LeadershipStrategic ManagementAgile methodologiesAccount ManagementClient relationship managementRelationship managementSales experienceLead GenerationSaaS

Posted about 1 hour ago
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🔥 Enterprise Sales Account Executive (Carolinas)
Posted about 1 hour ago

📍 North or South Carolina

🧭 Full-Time

🔍 Cybersecurity

  • Minimum of 3+ years of experience in quota carrying enterprise sales with a proven track record of exceeding quotas is required.
  • Minimum of 2+ years of experience selling cybersecurity solutions is strongly recommended.
  • Demonstrated success working with channel partners (Value Added Resellers), including building partnerships and leveraging co-selling strategies.
  • Familiarity with sales engagement tools like Salesforce, Clari, SalesLoft, ZoomInfo for tracking and managing sales activities.
  • Experience with formal sales training (e.g., solution selling, territory planning, communication skills).
  • Ability and availability to travel: Must be able to travel more than 50% of the time to the assigned regions and/or territories.
  • Experience with tools and technologies that support automated certificate lifecycle management, including integration with IAM and IGA platforms, is preferred.
  • Familiarity with automation platforms and practices that streamline device management tasks, especially in environments with complex security needs.
  • Capture new accounts while retaining and growing business in existing accounts.
  • Develop sales strategies, territory plans, and pipelines.
  • Lead negotiations, coordinate complex decision-making processes, and overcome objections to close deals.
  • Meet or exceed assigned sales quotas and revenue goals.
  • Create and update a dynamic territory plan highlighting regional and vertical targets, marketing efforts, and channel partner strategies.
  • Build and maintain relationships with channel partners, including providing sales training, account mapping, and collaborative selling opportunities.
  • Assume full responsibility for accurate sales forecasting by demonstrating in-depth knowledge of sales cycles from initial contact to procurement.
  • Prepare and deliver formal proposals and presentations to stakeholders, including C-level executives.
  • Maintain thorough knowledge of Sectigo products and stay up-to-date on industry trends and technical developments.
  • Other duties as assigned and related to the nature of this role and company initiatives.

CybersecuritySalesforceREST APIAccount ManagementSales experienceCRMSaaS

Posted about 1 hour ago
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🔥 Business Development (BD) Manager
Posted about 2 hours ago

📍 India

🧭 Full-Time

🔍 Software Development

🏢 Company: Atlan

  • 3+ years of leadership experience with a track record of excellence leading high-performing, pipeline generation in a fast-growing high-technology company (preferred)
  • Strong analytical skills with the ability to track, interpret, and act on key performance metrics.
  • Deep understanding of the enterprise sales cycle, prospecting techniques, and the modern data stack.
  • Proficiency in CRM platforms (e.g., Salesforce, Hubspot), sales engagement tools (e.g., Outreach), and now, AI tools!
  • A passion for mentoring and developing teams, with a focus on fostering resilience, adaptability, and creativity in a fast-paced environment.
  • Experience working closely with marketing and sales teams to create cohesive strategies that align with broader business goals.
  • Inspire, mentor, and grow a team of BDRs responsible for generating both inbound and outbound pipelines across global markets.
  • Develop and execute high-impact campaigns and strategies to meet and exceed pipeline targets.
  • Build robust training programs to upskill your team on prospecting, messaging, and data-driven decision-making.
  • Use metrics and analytics to optimize campaigns, measure success, and guide decision-making.
  • Partner with marketing, sales, and operations teams to refine messaging, align strategies, and ensure consistent execution.

LeadershipBusiness DevelopmentData AnalysisSalesforceCross-functional Team LeadershipMentoringCoachingExcellent communication skillsSales experienceData visualizationMarketingTeam managementLead GenerationStrategic thinkingCRMAnalytical thinkingSaaS

Posted about 2 hours ago
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🔥 Staff Software Engineer - Product
Posted about 2 hours ago

📍 India

🧭 Full-Time

🔍 Software Development

🏢 Company: Atlan

  • 8+ years of hands-on experience in backend development and building large-scale data pipelines.
  • Proven ability to ensure the scalability and reliability of complex systems.
  • Proficiency in Python and Kotlin.
  • Strong experience with Kubernetes and cloud platforms (AWS, Azure, or GCP).
  • Familiarity with workflow orchestration tools like Argo.
  • A track record of mentoring engineers and driving technical excellence.
  • Ability to lead customer interactions as a technical SME.
  • Experience with SaaS products and metadata management (preferred).
  • Take up end to end ownership of multiple enterprise connectors.
  • Design and implement high-level architecture for enterprise connectors.
  • Develop source-specific packages for crawling, mining, and migrating metadata from diverse data sources.
  • Own and lead Engineering Excellence for the business unit
  • Guide and mentor junior engineers, fostering a culture of technical excellence and continuous learning.
  • Act as a technical SME, unblocking customers and partners during onboarding.
  • Lead and mentor junior engineers and drive Engineering Excellence.
  • Deploy and manage packages on the Atlan Metadata Marketplace, ensuring reliability and seamless user experiences.
  • Drive innovation in connector development and improve developer productivity for Atlan users.

AWSBackend DevelopmentDockerLeadershipPythonSQLCloud ComputingData MiningDesign PatternsETLKafkaKotlinKubernetesSoftware ArchitectureAPI testingREST APICI/CDMentoringDevOpsData modelingSoftware EngineeringData managementSaaS

Posted about 2 hours ago
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