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🔥 Senior Solutions Engineer

Posted about 6 hours ago

📍 USA

🧭 Full-Time

🔍 SaaS

🏢 Company: Fieldguide👥 101-250💰 $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

🔧 Requirements

3+ years of hands on customer facing enterprise solutions engineering experience, with demonstrated success persuading and influencing SaaS deals
3+ years of experience in financial audit or advisory services at a public accounting firm
Experience walking through product demonstrations with C-suite executives while maintaining poise and confidence
Sales process and infrastructure experience, including excellent working knowledge of at least one leading CRM (Salesforce, Hubspot, etc)

💡 Responsibilities

Effectively partner with Account Executives to understand prospects’ challenges and articulate Fieldguide’s value proposition, vision, and strategy to prospects
Build credibility with technical champion at the prospect company
Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase
Increase sales velocity and contribute to closing deals
Participate and contribute to the enterprise sales process, product, or best practices initiatives
Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues
Present and demonstrate the product in a persuasive way based on key messages, decision criteria, and key business issues, ensuring the product is presented competitively
Successfully manage customer questions and objections and resolve concerns
Partner with Customer Success to enable complex onboarding of enterprise customers
Partner with Sales and Marketing on deal strategies, and with Engineering, Product, and Design teams to work through challenging technical problems
Engage with product management to provide insight into prospect and customer needs and industry trends, influencing the roadmap for market success
Ensure that the roadmap is clear to customers as required to influence buying decisions
Provide leadership by creating content and trainings for key areas
Work with the extended team to ensure that they are successful and learn from your expertise
Embody Fieldguide’s core leadership principles and cultural values

Leadership SQL Cloud Computing Cybersecurity Data Analysis Salesforce Communication Skills Collaboration Customer service RESTful APIs Presentation skills Written communication Networking Problem-solving skills Account Management Empathy Active listening Sales experience Technical support CRM Financial analysis Customer support Customer Success SaaS

Posted about 6 hours ago

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🔥 Client Support Representative - Level 1 - Hospitality Management Softwar

Posted about 7 hours ago

📍 United States

🔍 Hospitality Management Software

🏢 Company: Valsoft Corporation

🔧 Requirements

Minimum 2+ years experience in Front Desk Operations or Hotel and Front Office Management is essential
roomMaster hospitality management software product experience would be highly advantageous
Experience in technical support and/or strong troubleshooting skills
High level of knowledge of Windows operating systems and basic networking concepts
Understanding of hotel front desk and back-office operations
Excellent communication skills required

💡 Responsibilities

Answer inbound calls to support department
Respond to incoming e-mails and chats
Identifying issues defined by clients
Identifying, researching, diagnosing, and resolving client issues, striving for first-call resolution whenever possible
Logging client issues and following up on unresolved issues
Monitor and respond to user-reported issues as well as infrastructure alerts or failures promptly and professionally; ensure issues are tracked through to resolution
Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution
Facilitate root cause investigations and manage the implementation of corrective and preventative measures
Liaise with external technology vendors to coordinate changes and resolve issues
Review, execute, and verify production changes in strict accordance with procedures defined in change documents
Take an active role in planned technology events, i.e. business continuity tests, ensuring recovery procedures are accurate and complete
Leverage tools and resources available within the company to simplify, automate, or eliminate inefficiencies
Participate in shift rotation

Communication Skills Customer service Multitasking Networking Problem-solving skills Verbal communication Troubleshooting Writing Active listening Ability to learn Client relationship management Technical support Customer support English communication

Posted about 7 hours ago

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🔥 CRM Support Specialist

Posted about 7 hours ago

📍 Poland, Romania, Bulgaria, Colombia, India, Ukraine, Sweden, UK, US

🔍 Software Development

🏢 Company: N-iX👥 1001-5000 IT Services and IT Consulting

🔧 Requirements

BA/MS degree
Previous experience in the same role, managing CRM system (Salesforce, Dynamics 365, Hubspot)
Upper-Intermediate English level (you will be working in fully English-speaking environment, both in the CRM system and with English-speaking internal company stakeholders)
Demonstrated ability to see the big picture while giving close attention to details
Excellent people skills, ability to handle diverse personalities, and able to work across departmental lines effectively
Good prioritization skills
Ability to work independently, have a positive, team-oriented attitude
Ability to react quickly
Strong computer skills and the ability to learn and apply new skills quickly
Desire to contribute and grow with a rapidly expanding business
Expectation of a minimum two-year commitment to the role

💡 Responsibilities

Corporate CRM management and completion on a daily basis. Full responsibility over data integrity and data quality in the CRM system. Work closely with CRM Administrator
Researching potential customer information and maintaining accurate records of customer relationships in the corporate CRM
Audit, creation and maintenance of department knowledge base
Reports preparation related to department activities, business development, and marketing
Supporting other business development efforts as required to reach successful business development results
Helping with conference preparation, support with searching information, and outreach potentially interesting leads
CSAT and Quarterly business update preparation for existing portfolio of customers, communicating with the team, gathering all the necessary information
Cover other data-related inquiries and ensuring everything is up to date.

Data Analysis Microsoft Dynamics Salesforce Microsoft Excel Reporting Data entry Computer skills CRM Data modeling Data management Customer support English communication

Posted about 7 hours ago

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🔥 Customer Support Representative

Posted about 9 hours ago

📍 United States

🧭 Full-Time

🔍 Software as a Service (SaaS)

🏢 Company: Fieldguide👥 101-250💰 $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

🔧 Requirements

1 - 3 years of customer support experience, ideally gained within an Enterprise Software as a Service (SaaS) company, demonstrating a commitment to delivering exceptional service and support.
You are a team player, and you are mission-first.
Hands-on experience in a high-growth startup.
Strong communication and problem-solving skills are essential, with a focus on effectively assisting and advising customers through complex issues.
Bias towards action.

💡 Responsibilities

Build trust with customers.
Respond quickly and accurately to client requests for assistance, always with a positive attitude.
Provide technical support: Offer prompt and efficient assistance to resolve technical issues related to Fieldguide's platform. Troubleshoot problems via email, phone, or chat, ensuring a quick resolution of any software problems, login issues, or user errors.
Enhance user experience: Guide customers through the features and functionalities of the Fieldguide platform. Provide tips and best practices for optimal use, ensuring customers can leverage the software to its fullest potential.
Advocate for the customer: Be the link between the customer and Fieldguide’s Engineering, Product, Design team. Be aware of and communicate customer needs internally to help shape the product roadmap. Help the customer participate in deployment of beta features, facilitating a frequent feedback loop.
Bolster onboarding and retention: Assist in customer database setup and template creation to ensure a world-class client experience.
Maintain knowledge base: Contribute to and update the online help resources, FAQs, and support documentation, ensuring they are current and comprehensive for user self-service.

API testing REST API Communication Skills Problem Solving Empathy Troubleshooting Active listening Client relationship management Technical support CRM Customer support Customer Success SaaS

Posted about 9 hours ago

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🔥 Senior Support Engineer

Posted about 9 hours ago

📍 United States, Canada

🧭 Full-Time

🔍 Software Development

🏢 Company: Sanity

🔧 Requirements

Remote in the United States or Canada
Exceptional communication and organizational skills
4+ years of technical developer support and hands-on experience using JavaScript, TypeScript, and front-end frameworks like Next.js
Experience debugging complex technical issues with other developers and end-users
Passion for helping others be successful and fulfil their potential
Demonstrated capacity to quickly learn new concepts and technologies
Self-starter who takes initiative and is energized when there is no obvious solution

💡 Responsibilities

Work closely with our Enterprise customers to resolve technical issues and answer questions
Troubleshoot bugs, create reusable code snippets, and produce minimal reproducible examples of issues
Develop standard solutions, author self-serve resources, and improve documentation where needed
Be the customer’s voice and use people's feedback to help improve our product
Support Customer Solutions and Sales teams with customer data and technical guidance in pre-sales activities
Build and maintain support infrastructure, tooling, and workflows
Take part in Sanity’s developer community rotation and help answer questions
Liaise between customers and internal teams during incidents and escalations
Continuously research best practices and learn existing and upcoming features of Sanity's content platform

Node.js Frontend Development Javascript TypeScript Next.js Communication Skills Problem Solving RESTful APIs Technical support Debugging Customer support

Posted about 9 hours ago

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🔥 Property Field Claims Adjuster (Maryland)

Posted about 11 hours ago

📍 United States of America

💸 56000.0 - 92000.0 USD per year

🏢 Company: careers

🔧 Requirements

Demonstrated experience providing customer-driven solutions, support, or service.
Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
Demonstrated experience handling moderately complex claims, or other equivalent experience.
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
Valid driver's license required plus an acceptable driving record.
Obtain state specific property casualty claims licensing as required.

💡 Responsibilities

Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
Responds to customer inquiries, makes appropriate decisions and closes file as needed.
Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.

Communication Skills Analytical Skills Problem Solving Customer service Negotiation Attention to detail Time Management Written communication Interpersonal skills Relationship building MS Office Reporting Troubleshooting Active listening Client relationship management Data entry Computer skills Customer support

Posted about 11 hours ago

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🔥 Large Loss Desk Adjuster (Primarily Home)

Posted about 11 hours ago

📍 United States of America

💸 86000.0 - 142000.0 USD per year

🏢 Company: careers

🔧 Requirements

Demonstrated ability to handle 1st and 3rd party, multi-line claims across our operating territories.
Demonstrated experience providing customer-driven solutions, support or service.
Demonstrated ability to efficiently and effectively handle complex claims.
Extensive knowledge of policies and endorsements coverages.
Successfully applied knowledge of each phase of the claim handling process.

💡 Responsibilities

Investigates origin and cause of high exposure claims by contacting the appropriate parties
Participates in High Damage Reviews (HDR) to address coverage issues and exposure.
Handles claims on a good faith basis.
Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
Conducts on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
Responds to customer inquiries, makes appropriate decisions, and closes file as needed.
Interprets and determines policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses.
Makes independent decisions but recognizes when assistance is needed.
Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
Serves as a mentor and subject matter expert for less experienced adjusters.

Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Mentoring Negotiation Reporting Writing Risk Management Customer support

Posted about 11 hours ago

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🔥 Logistics Coordinator

Posted about 11 hours ago

📍 Romania

🧭 Full-Time

💸 2500.0 USD per month

🔍 E-commerce

🏢 Company: Agent👥 1-35 Consulting Financial Services Retirement Life Insurance Insurance

🔧 Requirements

Proven experience in inventory management, forecasting, merchandising, or a similar role in a retail or e-commerce environment.
Must have experience importing products into the USA and navigating CBP and EU regulations for food products.
Expertise in cross-border logistics & compliance, including INCOTERMS, Importer Security Filing (ISF), Harmonized Tariff Schedule (HTS) classification, and customs documentation.
Experience with Shopify, ShipStation, FBA, and other eCommerce logistics platforms.
Strong negotiation skills with freight forwarders, warehouses, and customs brokers.
Familiarity with food-specific compliance, including FDA Prior Notice, FSVP, and EU traceability regulations.
Excellent communication and interpersonal skills, with the ability to effectively interact across different cultures and teams.
Strong problem-solving skills, taking initiative to identify and resolve logistics challenges before they escalate.
Ability to work independently in a fast-paced and dynamic remote environment.

💡 Responsibilities

Monitor inventory levels, analyze sell-through rates, and manage forecasting to maintain optimal stock availability in 3PL warehouses (USA & Europe) and Amazon.
Issue purchase orders (POs), execute shipments, and manage ETAs of incoming inventory while ensuring timely product availability.
Oversee import/export regulations, customs brokerage, VAT compliance, and import checklists for the U.S., UK, and EU. Ensure compliance with FDA, CBP, and EU General Food Law standards.
Identify opportunities to minimize operational expenses by optimizing logistics, negotiating with vendors, and preventing bottlenecks in the supply chain.
Stay informed on market trends, competitor activities, and customer preferences to identify potential new product opportunities.
Provide friendly and solution-focused customer service, addressing logistics-related inquiries and troubleshooting shipment delays or customs holds.
Generate reports on inventory metrics, forecasting accuracy, supply chain KPIs, and vendor performance for senior management.

Amazon FBA Data Analysis Shopify Communication Skills Analytical Skills Microsoft Excel Problem Solving Customer service Attention to detail Organizational skills Multitasking Compliance Negotiation skills Reporting Market Research Customer support

Posted about 11 hours ago

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🔥 Analyst, AR

Posted about 12 hours ago

📍 United States

🧭 Full-Time

💸 68000.0 - 70000.0 USD per year

🔍 CPG company

🏢 Company: Chomps👥 11-50💰 $80,000,000 Private about 3 years agoSnack Food Food and Beverage Wholesale

🔧 Requirements

Bachelor's Degree in Accounting, or related field, preferred
1-3 years of experience in a manufacturing, CPG company preferred
2+ years of experience in Accounts Receivables
Proficiency in ERP Platforms (strong preference to NetSuite)
Strong attention to detail, investigative, and analytical skills
Customer service-oriented personality – friendly, professional, determined
Familiarity with GAAP principles and e-Commerce accounting
Demonstrated knowledge of accounting and financial systems, processes, and all applicable accounting
Outstanding communication (both verbal and written) and relationship management skills
Ability to manage multiple concurrent responsibilities – prioritize effectively and deliver results with an ownership mentality

💡 Responsibilities

Source and organize relevant deduction documentation
Swiftly review and analyze backup documentation related to transactions received through the cash application process to identify and assess deductions on all customer accounts
Accurately assign deductions to trade promotions using internal trade management system based on analysis of backup documentation
Investigate and resolve discrepancies, or issues, related to service level charges by collaborating with internal cross functional teams and customers
Dispute invalid deductions using relevant documentation and customer specific processes for expedited customer review and repayment
Perform regular follow up while identifying necessary internal and external escalation as needed for outstanding invalid deductions
Prepare and analyze weekly AR-Deductions reporting
Assure timely and accurate invoicing based on shipping data for all wholesale and e-commerce business segments 
Record and apply cash as received 
Record and apply credit memos communicated via customer remittance information 
Reconcile deductions and other balance sheet accounts, reviewing and correcting variances
Make recommendations to improve quality of deductions and trade management procedures
Accept responsibility for the organizational goals by taking ownership of new and different duties and identifying new opportunities within the Accounting department

Communication Skills Analytical Skills Microsoft Excel Problem Solving Customer service Accounting Attention to detail Reporting Data entry Process improvement Financial analysis Customer support Bookkeeping

Posted about 12 hours ago

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🔥 Junior Tennis Recruitment Specialist (Remote, 3 Month Contract)

Posted about 13 hours ago

📍 United States

🧭 Contract

💸 5450.0 USD per month

🔍 Education

🔧 Requirements

Passion for tennis and education
Ability to connect with families, coaches, and industry leaders.

💡 Responsibilities

Identify, recruit, and enroll talented junior tennis players who will thrive at Sora Schools.
Connect with families, coaches, and tennis industry leaders to showcase how Sora Schools can help student-athletes balance academic excellence with their goals on the court.

Project Coordination Communication Skills Analytical Skills Problem Solving Customer service Organizational skills Presentation skills Time Management Written communication Networking Excellent communication skills Adaptability Relationship building MS Office Teamwork Negotiation skills Verbal communication Active listening Recruitment JSON Client relationship management Cross-functional collaboration Sales experience Market Research Lead Generation Research skills Customer support SaaS

Posted about 13 hours ago

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