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🔥 Real-Time Support Operations Specialist

Posted about 12 hours ago

📍 Canada

🔍 Healthcare

🔧 Requirements

Experience in operations management, workforce management, or a similar role focused on optimizing service delivery.
Prior experience with workforce management tools like Dialpad or other scheduling and queue management software.
Experience working in a fast-paced environment where quick, informed decisions are essential.
The ability to divide your attention between multiple tasks at once and identify priority tasks appropriately.
Demonstrated an improver mindset (critical thinking) by identifying patterns and implementing process improvements.
Analytical and data-driven, comfortable with tracking metrics and translating them into actionable insights.
Intentional: You understand the ripple effects of real-time decisions and can balance immediate needs with long-term goals.
Resilient: You maintain composure during high-pressure situations and can adapt quickly when circumstances change.
Self-starter: You're proactive in identifying potential issues before they become problems and take initiative to develop solutions.
Collaborative: You excel at communicating across teams and can effectively coordinate resources during critical situations.
Detail-oriented: You have a keen eye for spotting discrepancies in schedules or metrics that others might miss.

💡 Responsibilities

Monitor channel queues to maintain service level agreements according to established priorities, ensuring customers receive timely support.
Develop and maintain a comprehensive skills database to optimize driver activities during high-volume periods.
Process schedule modification requests and coordinate with other departments for time-sensitive needs.
Identify coverage gaps and collaborate with scheduling & leadership teams to implement solutions.
Facilitate cross-departmental communication during incidents, releases, and other high-impact events.
Develop contingency plans for unexpected volume spikes or staffing shortages.
Perform post-mortem analyses after significant service disruptions to identify preventative measures.
Track volume trends and identify correlations with events to provide feedback to our Workforce Analyst for future planning.
Verify accuracy of driver skill configurations in our Workforce Management Software (Dialpad)
Track adherence metrics and provide feedback to Team Captains to facilitate performance improvement.
Create and maintain documentation of real-time decision protocols.

Data Analysis Operations Management Communication Skills Analytical Skills Collaboration Microsoft Excel Problem Solving Customer service Attention to detail Multitasking Documentation Interpersonal skills Adaptability Critical thinking Teamwork Reporting Troubleshooting Data visualization Process improvement

Posted about 12 hours ago

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🔥 Head of Trade Policy

Posted about 15 hours ago

📍 London, England, United Kingdom. Belfast, Northern Ireland, United Kingdom

🧭 Full-Time

🔍 Logistics

🏢 Company: Logistics UK👥 251-500 Logistics Consulting Transportation

🔧 Requirements

A degree (or equivalent experience) with exceptional communication skills, persuasive, articulate, and confident in front of any audience.
Proven ability to influence public policy, ideally with a background in trade or customs.
Experience in managing people and budgets, with a keen eye for strategic delivery.
Flexibility to travel regularly for meetings and events.

💡 Responsibilities

Lead the charge on trade and customs policy, devising forward thinking strategies that support our members and shape national policy.
Collaborate across the organisation, gathering insights and working alongside experts to deliver cohesive, compelling campaigns.
Engage key decision-makers, from Whitehall officials to industry leaders, building influential relationships that drive results.
Produce standout content, from consultation responses and media lines to event speeches and briefing documents.
Be a voice of authority, both in the media and at major industry events.

Leadership People Management Strategic Management Communication Skills Analytical Skills Collaboration Presentation skills Written communication Interpersonal skills Excellent communication skills Adaptability Relationship building Critical thinking Teamwork Research Negotiation skills Verbal communication Reporting Active listening Team management Stakeholder management Strategic thinking Budget management

Posted about 15 hours ago

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🔥 Psychiatric Nurse Practitioner (PMHNP) - Fitmate Coach Inc.

Posted 1 day ago

📍 California, United States, Texas, United States, Florida, United States

💸 60.0 - 95.0 USD per hour

🔍 Healthcare

🏢 Company: Fitmate Coach👥 1-100

🔧 Requirements

Licensed Psychiatric Nurse Practitioner (PMHNP) in California, Texas or Florida
Experience or comfort with telehealth and digital platforms.
Clear communicator with the ability to explain medical topics to non-medical stakeholders.
Passion for patient empowerment and innovative care models.

💡 Responsibilities

Serve as the primary Psychiatric Nurse Practitioner for onboarding and ongoing support of new clients.
Conducting comprehensive assessments and developing tailored care plans for patients.
Managing chronic conditions with expertise and compassion.
Collaborating seamlessly with interdisciplinary teams to ensure holistic patient care and satisfaction.
Building trusting relationships with patients through exceptional communication and empathy.
Provide clinical expertise and validation for our content to ensure it meets current medical standards.
Collaborate with product and technology teams to translate clinical insights into impactful user experiences.
Incorporate feedback and client outcomes to refine and improve our health programs.
Participate in evening client interactions ability to work 5–8 PM local time is a plus).

Communication Skills Collaboration Customer service RESTful APIs Time Management MS Office Critical thinking Teamwork Empathy Active listening

Posted 1 day ago

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🔥 2025 - 2026 Grade Levels K-5 Bilingual Elementary U.S. Certified Teacher - Virtual

Posted 1 day ago

📍 United States

🧭 Part-Time

🔍 EdTech

🏢 Company: Elevate K-12: Teach With Us

🔧 Requirements

An active, verifiable teaching certification in the United States for: Elementary with a Bilingual endorsement
Certified and experienced with teaching students in grades K-5.
Must physically reside in the United States during the 2025-2026 school year
A daily available time block of at least three consecutive hours, Monday through Friday, 8am - 4pm EST.
Ability to work a part-time schedule of 10-20 hours per week during normal school hours.
A laptop or desktop computer with a reliable high-speed internet connection.

💡 Responsibilities

Teach K-5 Bilingual Elementary classes virtually.

Communication Skills Problem Solving Attention to detail Organizational skills Time Management Written communication Interpersonal skills Adaptability Critical thinking Teamwork Active listening Computer skills English communication

Posted 1 day ago

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🔥 Michigan Registered Nurse Care Coach

Posted 1 day ago

📍 United States

🧭 Contract

🔍 Healthcare

🏢 Company: CircleLink Health👥 11-50💰 Private over 4 years agoService Industry Information Technology Health Care

🔧 Requirements

Current, unrestricted Michigan License
Proficiency with electronic health records and web based applications
3+ years' experience as a Registered Nurse

💡 Responsibilities

Utilize our specialized care management software to call Medicare patients with 2 or more chronic conditions (Diabetes, CHF, Chronic Pain, COPD, etc.) on a monthly basis
Build and maintain rapport with patients to help coach them to improved health through SMART goals and education on self-management strategies
Implement and improve the Plan of Care by updating medications, appointments due, biometrics, symptoms, and interventions made
Connect the patient with community resources as needed, including transportation, personal care needs, prescription/DME assistance, social services, etc.
Conduct Transitional Care Management activities to high risk patients discharged from the hospital and the ER to reduce unnecessary readmissions.
Close care gaps by encouraging and assisting with preventive care measures, i.e. annual well visits, vaccines, cancer screens, follow-up/specialist appointments, etc.

Communication Skills Problem Solving Critical thinking Computer skills

Posted 1 day ago

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🔥 Louisiana Licensed Physician Reviewer - Neurological Surgery

Posted 1 day ago

📍 United States

🧭 Contract

🏢 Company: Dane Street, LLC

🔧 Requirements

Current, unrestricted Louisiana Medical License
Active Practice
Board Certified

💡 Responsibilities

Address the medical necessity of treatment requests
Address the medical necessity of previously denied services

Communication Skills Analytical Skills Problem Solving Attention to detail Time Management Written communication Adaptability Critical thinking Active listening

Posted 1 day ago

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🔥 Louisiana Licensed Physician Reviewer - Orthopedic Surgery-Spine

Posted 1 day ago

📍 United States

🧭 Contract

🏢 Company: Dane Street, LLC

🔧 Requirements

Current, unrestricted Louisiana Medical License
Board Certified

💡 Responsibilities

Review medical necessity of treatment requests
Review medical necessity of previously denied services

Communication Skills Analytical Skills Attention to detail Time Management Written communication Compliance Interpersonal skills Problem-solving skills Critical thinking Verbal communication Active listening

Posted 1 day ago

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🔥 LPN Clinical Research Coordinator

Posted 2 days ago

📍 United States of America

🧭 Regular

🏢 Company: ABCBS_External_Careers

🔧 Requirements

High school diploma or equivalent required.
Licensed Practical Nurse (LPN) with current active state license in the state(s) where job duties are performed required.
Minimum four (4) years' clinical nursing experience, to include a broad background in various facets of nursing.
Knowledge of HCPCS/CPT/Revenue codes and general coding principles.
Knowledge of claims processing rules/logic.
Knowledge of Health Plan operations, regulatory agencies and State/Federal regulations related to health care.
Minimum two (2) years' utilization review, medical policy, and/or case management experience required.
Previous experience in appeals and/or grievances process preferred.
Excellent Oral & Written Communication
Detail-Oriented
Strong analytical, critical thinking, organizational and time management skills
Proficiency using basic computer skills in Microsoft Office such as Word, Excel, Outlook, and PowerPoint, including the ability to navigate multiple systems and keyboarding.
Ability to make sound judgments and decisions based on facts and guidelines.
Ability to build collaborative relationships.
Ability to work independently with little supervision.
Ability to interpret complex documentation.

💡 Responsibilities

Serves as a liaison facilitating a collaborate process between multiple internal functional areas, clinical leadership, primary physicians, patients and Medical Director to assist with escalated cases that requires input from multiple areas with the enterprise, providers, facilities and vendors.
Practices nursing within the scope of licensure and adheres to policies, procedures, regulations, URAC standards and individual state regulations; making decisions based on facts and evidence to ensure compliance, appropriate level of care, and patient safety.
Integrates data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data as needed to develop models to be used for decision making and initiatives
Remain current with up-to-date medical and surgical procedures, products, healthcare services and drugs, general trends in health care delivery; and enterprise procedures, policies and contracts.
Other duties as assigned.
Serves on various committees and project teams related to policy changes, system enhancements, process improvement initiatives, etc.
Monitors and evaluates data and processes to ensure accuracy and identify changes to increase efficiency and effectiveness.
Serves as a resource to Medical Director(s) and Care Management team providing analysis, reporting and research on medical conditions, medical terminology, medications, lab work, medical records, healthcare processes, coverage policies, plan guidelines, and/or health/wellness.

Data Analysis Communication Skills Analytical Skills Microsoft Excel Microsoft Office Attention to detail Organizational skills Time Management Written communication Documentation Compliance Interpersonal skills Critical thinking Research Verbal communication Reporting

Posted 2 days ago

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🔥 Underwriter - Non-fleet

Posted 3 days ago

📍 United States

🧭 Full-Time

🔍 Commercial Insurance

🏢 Company: Nirvana Insurance👥 101-250💰 $57,000,000 Series B over 1 year agoInternet of Things Financial Services InsurTech

🔧 Requirements

3+ years of property/casualty underwriting experience in the Transportation space
Proven track record of growing and maintaining a book of profitable transportation business
Strong communication skills, both written and verbal, including the ability to present to both small and large groups of customers and brokers.
Successfully able to work in high-growth and ambiguous start-up environments

💡 Responsibilities

Evaluate and price new and renewal commercial Transportation business (1-9 units) using underwriting best practices coupled with modern tools and insights
Work with multiple accounts simultaneously in a fast paced environment
Work closely with key agency partners to achieve production and profitability goals
Be a foundational driver of results
Collaborate with the Product and Engineering groups on emerging segments and territories as we scale

Data Analysis Communication Skills Critical thinking Risk Management

Posted 3 days ago

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🔥 Senior Trust & Safety Policy Manager

Posted 3 days ago

📍 Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, India, Indonesia, Ireland, Israel, Italy, Kenya, Mexico, Netherlands, Nigeria, Peru, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, Uganda, United Arab Emirates, United Kingdom, United States of America, Uruguay

🧭 Full-Time

💸 92666.0 - 142329.0 USD per year

🏢 Company: Wikimedia Foundation👥 251-500💰 $2,100,000 Grant over 5 years ago

🔧 Requirements

Experience supporting and enhancing implementing complex policies in alignment with organizational values and goals.
Strong critical thinking skills
Experience coordinating and supporting diverse stakeholders, including volunteers, staff, and external partners.
Strong interpersonal communication skills
Experience building and maintaining productive relationships with stakeholders across diverse cultural, linguistic, and professional backgrounds.
Experience working with international and multilingual communities.
Fluency in English

💡 Responsibilities

Reviewing, enhancing, and developing Foundation-internal trust and safety policies to ensure they reflect Wikimedia’s values and meet the needs of diverse global communities.
Collaborating with U4C, project communities, and affiliate groups to promote UCoC adherence, provide training as requested, and build capacity for consistent enforcement.
Providing safety risk assessments on new Wikimedia products, projects, tools, and features before they are launched on request.
Contributing to team discussions and confidential case reviews both to shape policy recommendations and ensure the appropriate application of standards, aligning with broader safety goals.
Maintaining and promoting awareness of community norms, processes, and emerging trends to support proactive policy development and community engagement.
Participating in a team rotation to ensure 24/7 coverage for emergencies, assessing and escalating high-risk threats when necessary.
Performing other duties as required to support the Trust & Safety team’s mission and objectives.

Leadership Data Analysis Project Coordination Cross-functional Team Leadership Communication Skills Analytical Skills Collaboration Problem Solving Agile methodologies Written communication Compliance Interpersonal skills Critical thinking Training Risk Management Stakeholder management Strategic thinking English communication

Posted 3 days ago

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