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📍 Denmark

🧭 Temporary

🔍 Change Management

🏢 Company: Prosci👥 101-250💰 Private about 8 years agoEducationConsultingAssociation

  • Able to facilitate and lead group activities as well as being a confident public speaker
  • Intellectually curious and self-starting; this is not a role for those waiting to be tasked before acting
  • Excellent time management and organisational skills
  • Demonstrate adaptability, flexibility, and the ability to problem-solve
  • Professional proficiency in spoken and written Danish and English
  • Have a keen eye for detail while maintaining a focus on the bigger picture
  • A warm, responsive and friendly communication style and a genuine interest in people
  • Good working knowledge of MS 365, online meeting platforms, and CRM systems
  • Team player, able to work collaboratively with others
  • Partner with the Instructor to create an unforgettable classroom experience for Prosci’s clients on both virtual and in-person courses
  • Preparing training venues and liaising with catering staff as host for in-person training
  • Build rapport with course attendees and foster productive relationships, for example, by addressing any questions or needs as they arise during or after training
  • Take pride in becoming expert on the Prosci digital tools
  • Be confident to lead delivery of aspects of the course material
  • Remain up-to-date on latest Prosci solutions, training offerings and thought-leadership to enable you confidently and competently to begin business development conversations in the classroom and accurately hand details to our growth team
  • Be thorough: proactively work with colleagues in our operations team to ensure all pre, in-course, and post course activities are completed efficiently
  • Analyse participant feedback and performance metrics to drive continuous improvement in our training programmes.
  • Collaborating with participants from global organisations to facilitate the creation of change strategies and implementation plans
  • When not actively supporting training courses, you will have the opportunity to engage in cross-functional collaboration on internal projects. For example, supporting our marketing team with webinars, blog posts and research projects

Project ManagementSalesforceCommunication SkillsProblem SolvingCustomer servicePresentation skillsTime ManagementWritten communicationExcellent communication skillsAdaptabilityMS OfficeTeamworkTrainingActive listeningClient relationship managementCross-functional collaborationCRMChange Management

Posted about 1 hour ago
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📍 New Brunswick, Prince Edward Island, Nova Scotia, Ontario

🧭 Permanent

🔍 Health and Dental Claims

🏢 Company: medavie_external

  • Minimum 6 months work experience in an office environment
  • Experience working with the Microsoft Office Suite
  • Reviews, analyzes, investigates and authorizes payment of health and dental claims within set guidelines
  • Corresponds with claimants or agents; Providers and/or customers when required
  • Handles and processes claims transactions accurately and efficiently (speed and accuracy)
  • Uses business knowledge and experience to solve routine problems, with the support of senior staff
  • Produces clear and effective written materials

Communication SkillsAnalytical SkillsMicrosoft ExcelCustomer serviceAttention to detailWritten communicationMicrosoft Office SuiteProblem-solving skillsTeamworkActive listeningData entryComputer skills

Posted about 1 hour ago
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📍 India

🔍 Software Testing

🏢 Company: external

  • Minimum 1 to 4 years of experience in Automation Testing - Selenium & API
  • Bachelor’s degree in Computer Science, Computer Engineering or related technical discipline
  • Ability to work well in a highly dynamic / team environment; excellent customer facing communication skills; strong team player
  • Familiarity with agile software development and deployment methodologies and the modern Software Development Life Cycle (SDLC)
  • Ability to handle multiple competing priorities in a fast-paced environment.
  • Ability to break down complex concepts into easily understood frameworks and models.
  • Disciplined self-starter, does whatever it takes in order to succeed
  • Able to work with customer in different time zones, as required
  • Drive the customer’s BrowserStack technical product evaluation end to end.
  • Coordinate actively with customer stakeholders like the customer's Dev, QA, Network, Security, Business teams etc., to resolve technical product queries or technical roadblocks.
  • Lead Customer Engineering activities including technical discovery, RFP responses, product value proposition, architectural guidance, L3 technical support escalations and ongoing customer relationships
  • Dev is technical approaches/solutions to enable customers to achieve success with BrowserStack.
  • Work with cross functional product & engineering teams, learn & develop on testing domain technologies among others as per the customer needs. This involves programming, test automation frameworks, CI tools, security, networks, etc.
  • Design and lead comprehensive technical sessions and workshops for customers
  • Work as a bridge between Customer and Product & Engineering teams, capture technical product requirements and feedback from customers and relay it to product with relevant market insights to enhance product.

AgileJavascriptQA AutomationAPI testingREST APISeleniumCommunication SkillsCI/CDCustomer serviceCustomer Success

Posted about 1 hour ago
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🔥 Fulfillment Specialist
Posted about 2 hours ago

📍 USA

🧭 Contract

🔍 Background Screening

🏢 Company: Certn

  • Strong data entry skills with a high degree of accuracy and attention to detail
  • Ability to manage multiple tasks in a fast-paced environment
  • Problem-solving skills with the ability to troubleshoot and escalate issues
  • Strong verbal and written communication skills
  • Proficiency in using technology, including CRM systems and Google Suite or Microsoft Office
  • Ability to quickly learn and adapt to new software, workflows, and operational processes
  • 1+ years of experience in a high-volume operational or administrative role, preferably in background screening, compliance, or a related field
  • Experience working with internal systems or databases to track and manage fulfillment requests
  • Previous customer service experience, especially in a professional setting or via chat/phone
  • Process US fulfillment requests accurately and efficiently
  • Ensure US fulfillment components are completed within service level agreements (SLAs)
  • Provide proactive customer support via chat and phone when needed
  • Communicate and coordinate with team members to optimize fulfillment processes
  • Identify and troubleshoot basic issues, escalating when necessary
  • Contribute to process improvements by documenting procedures and suggesting workflow enhancements
  • Assist fulfillment and operations teams as needed
  • Quickly adapt to new processes and tools

Communication SkillsCustomer serviceProblem-solving skillsMS OfficeData entryCRM

Posted about 2 hours ago
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📍 Ireland, the UK, France or Germany

🔍 Software Development

🏢 Company: HubSpot👥 1001-5000💰 $35,000,000 Series E over 12 years ago🫂 Last layoff about 1 year agoSaaSAnalyticsMarketingCopywritingSocial Media

  • Desire and commitment to do what it takes to be successful in sales
  • Positive outlook and a strong ability to take responsibility for their successes and failures
  • Exceptional consultative selling skills and closing skills
  • Sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve them
  • Create a large pipeline of leads and opportunities
  • Dissect a partner's business goals and help them develop a better plan for achieving them
  • Present how the inbound methodology and HubSpot's software can help a partner improve the fundamentals of their business
  • Close new business at or above quota level
  • Work with marketing and technology departments to execute sales strategy
  • Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

Business DevelopmentSalesforceCommunication SkillsCustomer serviceRelationship managementSales experienceLead GenerationCRM

Posted about 3 hours ago
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📍 United States

🧭 Contract

🔍 Contact Center

  • Minimum of one year experience of high-volume call center recruiting
  • Must have strong organizational skills
  • Excellent communication skills, both written and verbal
  • Exercise independent judgment, ability to make solid decisions to ensure a pool of best-fit, highly qualified individuals are hired
  • Must be able to work in a fast-paced environment and the ability to communicate effectively with candidates and team members
  • Superior multitasking skills and the ability to manage multiple projects simultaneously
  • Proven track record of meeting and exceeding hiring targets and staying focused on quality
  • Willingness to work extended hours/weekends when necessary
  • Experience with an applicant tracking system is preferred
  • Reviewing job applications
  • Conducting virtual interviews via Microsoft Teams
  • Presenting job offers
  • Tracking candidates through Workday
  • Communicating with management team
  • Assist with new hire onboarding
  • Meet weekly offer goals consistently

HR ManagementCommunication SkillsCustomer serviceMicrosoft OfficeOrganizational skillsTime ManagementWritten communicationMultitaskingInterpersonal skillsExcellent communication skillsProblem-solving skillsActive listeningRecruitmentRelationship management

Posted about 3 hours ago
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📍 United States

💸 114100.0 - 211900.0 USD per year

🔍 Specialty Pharmaceuticals, Biotech

🏢 Company: internal_careers_for_acquired_entities

  • Bachelor’s degree required, advanced degree a plus.
  • 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
  • Demonstrates a strong ability to collaborate and work effectively across various functions in a matrix environment, communicates clinical product details proficiently, maintains a proven history of consistent high performance, and excels at navigating and successfully selling to large accounts and key customer segments.
  • Proactive individual with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while showcasing ethical leadership and promoting a culture of compliance with company policies and laws.
  • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder.
  • Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
  • Must have a valid driver’s license.
  • Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aim to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
  • Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs.
  • Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
  • Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
  • Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
  • Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers, whether in person or virtually.
  • Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
  • Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelCustomer serviceComplianceRelationship buildingProblem-solving skillsAccount ManagementNegotiation skillsCross-functional collaborationSales experienceMarket ResearchStrategic thinking

Posted about 3 hours ago
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📍 US

💸 55000.0 - 65000.0 USD per year

🔍 Software Development

🏢 Company: StarRez👥 251-500💰 Private about 3 years agoConsultingSaaSProperty ManagementSoftware

  • Bachelor's degree preferred or 6+ years equivalent relevant professional experience
  • Experience working in a customer facing technical support role
  • 3+ years of experience utilizing StarRez, THD, or Mercury software, preferably as a Power User OR are a current StarRez employee
  • 3+ years of experience working in University or College Housing, Residence Life, OR Student accommodation/reservations systems OR relevant database management experience
  • Develop strong relationships with assigned customers through regular, meaningful engagement to ensure satisfaction and long-term success.
  • Work with customers to establish goals, track key performance indicators, and provide guidance on maximizing their use of StarRez solutions.
  • Analyze customer usage metrics, gather feedback, and run NPS surveys to proactively identify areas for improvement and growth.
  • Anticipate customer needs, offer strategic recommendations, and identify logical expansion opportunities to enhance their investment.
  • Serve as the primary point of contact for escalations, taking ownership of issues and ensuring timely resolution through proper escalation channels.
  • Act as a subject matter expert, offering best practices and business process guidance to help customers optimize their housing management operations.
  • Track outstanding implementation items and collaborate with internal teams to ensure timely delivery and customer satisfaction.
  • Help customers design and strategize the integration of StarRez with other systems to improve efficiency and operations.
  • Develop project plans, procedures, and internal documentation strategies to support customers' ongoing success with the platform.
  • Work cross-functionally with internal departments to provide escalation support, track project timelines, and ensure a seamless customer experience.

Project ManagementSQLData AnalysisJiraCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMentoringOrganizational skillsRelationship buildingMS OfficeAccount ManagementEmpathyTrainingActive listeningClient relationship managementCross-functional collaborationData entryStrategic thinkingTechnical supportCustomer supportCustomer SuccessSaaS

Posted about 3 hours ago
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📍 United States

🔍 Ecommerce

🏢 Company: TCGPlayer_External_Career

  • Demonstrated success as a product manager or similar role working with small business ecommerce tools.
  • Expertise at customer, operations, and workflow research and past examples of creating new customer value.
  • 4 or more years of product management experience, including subject matter expertise in small business products and services, both within the United States and internationally.
  • Strong understanding of customer onboarding and retention strategies in an international SMB market.
  • Ability to engage in technical discussions and collaborations with design, engineering and operations teams.
  • Ability to coach and guide cross-functional teams without supervisory responsibility and work in a collaborative environment.
  • Improve the core product experience for our sellers by focusing on tools and services that enable them to grow and operate their business, including tools to help our online and in-store sellers better manage their orders.
  • Build strategies for these products that are competitive, cost-effective, and serve our domestic and international customers’ needs.
  • Determine customer needs through direct interactions, qualitative research, and statistical analysis.
  • Partner with cross-functional teams of developers, marketing, design, operations, and sales professionals to launch, optimize, and innovate on TCGplayer’s seller tools for product identification and pricing.
  • Define and own the product vision and strategy, measuring and achieving ambitious goals, regardless of temporary setbacks.
  • Serve as subject matter expert on small business hobby and collectible sellers’ practices, operations, and paths to long-term success.

Project ManagementBusiness AnalysisBusiness IntelligenceData AnalysisProduct ManagementProduct OperationsCross-functional Team LeadershipProduct DevelopmentStrategyProduct AnalyticsCommunication SkillsAnalytical SkillsCollaborationCustomer serviceAgile methodologiesRESTful APIsProblem-solving skillsReportingMarket ResearchStakeholder managementTechnical supportFinancial analysisData modelingCustomer supportSaaS

Posted about 4 hours ago
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🔥 Senior Account Manager
Posted about 4 hours ago

📍 United Kingdom

🔍 Food Manufacturing

🏢 Company: Kepak Group

  • Full drivers’ licence
  • Availability to travel as required within the UK
  • Exceptional customer relationship management and professionalism
  • Strong communication skills are essential
  • Ability to thrive in a fast-paced environment
  • Previous experience in a same or similar role within food manufacturing industry
  • Excellent organisational skills, attention to detail and time management capability
  • Ability to work on own initiative to find solutions to day to day issues that arise
  • Ability to review and analyse data and prepare reports
  • Self-motivated with a strong work ethic
  • Proactively manage and build customer relationships and deliver an excellent service to them, guaranteeing prompt and professional communication to address all inquiries
  • Deliver exceptional sales coordination and follow-up to create a smooth customer journey
  • Proactively strive to enhance customer service standards and refine sales support processes
  • Monitor customer satisfaction and co-ordinate the resolution of any complaints
  • Stock management and sales forecasting: Review of forecasted demand plan and stock availability to maintain customer service level and manage stock movements
  • General sales administration – order processing, maintenance and administration of price files, promotion calendars, management and recording of claims
  • Prepare presentations and collect market data including both desk and field market research
  • Proactively assist with NPD (new product development) processes including new line forms, pricing set up, code management
  • Proactively contribute to the sales/order closing process with existing accounts
  • Prepare monthly/weekly reports for the commercial team ensuring the accuracy of data
  • Project work: Coordination and management of continuous improvement projects within the team

Project ManagementData AnalysisCommunication SkillsCustomer serviceAttention to detailOrganizational skillsTime ManagementExcellent communication skillsAccount ManagementReportingBudgetingData entrySales experienceMarket ResearchCRMFinancial analysis

Posted about 4 hours ago
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