Senior Manager, Technical Services & Integration
New
S
SpecrightSupply Chain Software
United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 6+ years of experience in technical consulting, implementation engineering, or Salesforce-based solution delivery; 2+ years managing technical or implementation teams.
- Required Skills
- SalesforceRESTful APIs
Requirements
- 6+ years of experience in technical consulting, implementation engineering, or Salesforce-based solution delivery.
- 2+ years managing technical or implementation teams.
- Deep experience with Force.com, including Apex, Lightning, Visualforce, and declarative development tools.
- Strong understanding of Salesforce integration patterns, including REST/SOAP APIs and middleware platforms.
- Proven success managing multiple complex technical projects in a customer-facing role.
- Experience scaling and managing off-shore teams.
- Strong communication and stakeholder management skills.
- Bachelor’s degree in Computer Science, Engineering, or related technical discipline.
- Salesforce certifications (e.g., Platform Developer I/II, Integration Architecture Designer) are a plus.
- Familiarity with Salesforce AppExchange products and sandbox/production org management is preferred.
- Experience working in high-growth, fast-paced B2B SaaS companies is preferred.
- Previous experience in supply chain, manufacturing, ERP, or compliance-focused software industries is preferred.
Responsibilities
- Manage and mentor a high-performing team of implementation and integration engineers.
- Define clear goals and KPIs, drive accountability, and support professional growth.
- Oversee delivery of all technical services and integration projects, including custom workflows, third-party system integrations, and data migrations.
- Ensure consistent delivery quality, adherence to Force.com development best practices, and high customer satisfaction.
- Partner with strategic customers to define technical requirements and design architecture leveraging Force.com native capabilities.
- Conduct architecture reviews for all projects with the product team.
- Collaborate with Product and Engineering teams to communicate field feedback and inform platform optimizations.
- Establish repeatable technical service offerings and refine delivery processes, QA standards, and internal documentation.
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