Medical Virtual Assistant (Administrative & Billing Support)
New
W
Winning AssistantsPsychotherapy / Healthcare
Philippines, Monday to Friday | 9:00 AM – 1:00 PM Eastern Time (EST)Part-TimeMiddle
Salary5 - 7 USD per hour
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Job Details
- Languages
- English
- Experience
- At least 1 year
- Required Skills
- Customer service
Requirements
- At least 1 year of experience as a Medical Virtual Assistant or in a healthcare administrative role.
- Experience with insurance authorizations, medical billing, and claims management.
- Experience working with Explanation of Benefits (EOBs) and denial follow-up.
- Experience with EHR/EMR systems.
- Excellent written and verbal English communication skills.
- Strong organizational skills with attention to detail.
- Ability to manage multiple priorities and support multiple businesses.
- Proficiency in learning new systems and AI tools.
- Reliable laptop/desktop and high-speed internet (min 25 Mbps).
- Availability for video meetings with camera on.
- Must provide NBI Clearance and/or Local Police Clearance before onboarding.
Responsibilities
- Manage and organize emails and inboxes for multiple business streams.
- Schedule and reschedule appointments and coordinate patient referrals.
- Handle patient onboarding, paperwork, and lab orders.
- Perform medical billing tasks, including claim denials and insurance follow-up.
- Monitor and return missed calls and maintain practice records.
- Review AI-generated content for accuracy before publishing.
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