Medical Receptionist & Patient Scheduling Virtual Assistant
New
W
Winning AssistantsHealthcare Administration
Philippines, Monday – Wednesday: 9:00 AM – 5:00 PM EST, Thursday: 9:00 AM – 1:00 PM ESTPart-Time
Salary5 - 6 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Customer service
Requirements
- Healthcare or medical office experience.
- Experience working with medical practice operations.
- Ability to handle a high volume of incoming calls while multitasking efficiently.
- Strong organizational skills and attention to detail.
- Professional, friendly, and compassionate phone demeanor.
- Familiarity with HIPAA compliance and maintaining patient confidentiality.
- Reliable, dependable, and proactive with minimal supervision.
- Excellent English communication skills.
- Comfortable learning and using NextGen EHR and Weave VOIP systems.
- Available to attend video meetings with camera on when required.
- Reliable laptop or desktop computer with noise-canceling headset.
- Stable high-speed internet connection (minimum 25 Mbps).
Responsibilities
- Answer and manage incoming patient phone calls promptly and professionally.
- Handle a high volume of incoming calls while maintaining accuracy and professionalism.
- Schedule, reschedule, and coordinate patient appointments.
- Process and submit prior authorization requests.
- Track authorization status and communicate updates as needed.
- Log all patient names throughout the day and submit the list to the client by the end of each workday.
- Assist with general administrative and office support tasks.
View Full Description & ApplyYou'll be redirected to the employer's site
