Account Director, Client Services
New
R
Real ChemistryHealthcare Marketing
Remote - USAFull-TimeManager
Salary105,000 - 155,000 USD per year
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Job Details
- Experience
- 4+ years
- Required Skills
- Project ManagementFinancial ManagementClient relationship managementCRMData analytics
Requirements
- 4+ years of active management of performance marketing or advertising-driven client activities.
- Experience in the healthcare industry (pharma, biotech, payor, provider, or healthtech).
- Solid knowledge of omnichannel strategy, analytics, and performance measurement.
- Proven ability to manage complex relationships with senior-level stakeholders.
- Experience managing budgets, fees, forecasts, and out-of-scope tracking.
- Exceptional presentation and writing skills for executive-level communication.
- Strong leadership skills with experience managing multidisciplinary teams.
- Ability to work under pressure and prioritize effectively.
Responsibilities
- Serve as the main point of contact for client omnichannel strategy and operations.
- Orchestrate integrated solutions across strategy, creative, media, CRM, analytics, and martech teams.
- Manage financial aspects including burn rates, forecasting, invoicing, and account profitability.
- Lead integrated agency team discussions to align on plans, dependencies, and timelines.
- Translate complex data and performance metrics into actionable marketing insights for clients.
- Develop scopes of work, strategic plans, and client-ready presentations.
- Escalate issues across workstreams and provide proactive counsel on shifting market dynamics.
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