VP, Enterprise Account Management
New
E
eMoney AdvisorFinancial Services, SaaS
RemoteFull-TimeVp
Salary$204,000 - $307,000
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Job Details
- Experience
- 10+ years in enterprise account management leadership, sales, or customer success
- Required Skills
- Data AnalysisCRM
Requirements
- 10+ years in enterprise account management leadership, sales, or customer success in B2B SaaS.
- 5+ years serving the financial services industry.
- Degree in Business, Communications, or a related field.
- Proven track record of exceeding assigned quota.
- Experience leading and inspiring teams and fostering a high-performance culture.
- Demonstrated ability to build and maintain strong executive-level relationships.
- Proven experience owning or heavily influencing multi-year enterprise renewals and expansion deals.
- Proficiency in forecasting, financial reporting, and CRM tools.
- Ability to analyze data and make data-driven decisions.
- Ability to travel periodically throughout the United States.
Responsibilities
- Build, lead, and manage a team of enterprise account managers, providing mentorship and coaching.
- Collaborate with the account management team to create tailored strategic account plans for complex customers.
- Lead quarterly business reviews and oversee the negotiation of high-value, multi-year renewals.
- Drive customer retention through proactive relationship management, identifying opportunities for cross-sell and upsell.
- Partner with marketing, product, and support teams to drive product feedback and customer experience.
- Track and analyze key performance metrics including net promoter score and revenue growth.
- Communicate regularly with senior leadership regarding team performance and renewal status.
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