Associate Implementation Manager
New
V
Virta HealthDigital Health
As a remote-first company, our team is spread across various locations... We currently do not hire in the following states: [for corporate roles] AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI.Full-TimeMiddle
Salary$84K - $108.5K
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Job Details
- Experience
- 2+ years
- Required Skills
- Project ManagementStakeholder management
Requirements
- 2+ years of experience in implementation, client onboarding, or healthcare operations.
- Experience ideally supporting digital health companies, health plans, or PBM partnerships.
- Proven ability to manage multi-stakeholder projects with precision and accountability.
- Strong customer communication and relationship-building skills.
- Technical and operational aptitude in areas like data exchange, eligibility workflows, or healthcare integration.
- Ability to identify risks, escalate issues appropriately, and deliver high-quality implementations.
Responsibilities
- Manage implementations for small and mid-market health plan groups serving as the primary operational contact during onboarding.
- Maintain project plans, timelines, and deliverables; coordinate execution across internal and external teams.
- Coordinate technical and operational launch requirements for small and midmarket health plan groups, including eligibility validation, marketing readiness, and client configuration.
- Identify and escalate risks early, troubleshoot issues, and ensure launches stay on track.
- Build relationships with customer contacts, partner teams, and internal stakeholders.
- Contribute to continuous improvement by refining implementation processes, tools, and partner playbooks.
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