Training and Enablement Specialist
New
J
JobgetherHuman Resources Technology
Based in the United StatesFull-TimeMiddle
Salary$XX,XXX - $XX,XXX USD annually
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Job Details
- Experience
- 2+ years
- Required Skills
- Data AnalysisSalesforceMicrosoft Office
Requirements
- 2+ years of experience in training, instructional design, customer success, enablement, or a related role.
- Proven ability to design and deliver effective training programs for varied audiences.
- Strong presentation and communication skills, with confidence presenting to large virtual groups.
- Experience using virtual training platforms such as Zoom Webinars or similar tools.
- Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook.
- Strong organizational skills with the ability to manage competing priorities and multiple projects.
- Ability to work independently, take initiative, and proactively identify opportunities for improvement.
- Comfortable analyzing training metrics and using data to improve learning outcomes.
- Experience with eLearning authoring tools such as Articulate 360 (Storyline or Rise) is preferred.
- Experience with video creation and editing tools such as Camtasia or Loom is a plus.
- Familiarity with Salesforce or similar platforms is beneficial.
- Background in HR technology, Human Capital Management (HCM), enterprise SaaS, or similar industries is preferred.
Responsibilities
- Design and deliver live virtual training sessions and webinars for diverse customer and partner audiences.
- Collaborate with customer-facing teams to create tailored training programs aligned with client needs and business goals.
- Develop engaging self-paced learning materials, including eLearning courses, instructional videos, support documentation, one-pagers, and communication campaigns.
- Manage and prioritize internal training requests, ensuring timely delivery of high-impact learning resources.
- Analyze training engagement data, attendance metrics, and participant feedback to identify improvement opportunities.
- Provide data-driven recommendations to leadership regarding content development, training effectiveness, and process enhancements.
- Maintain up-to-date knowledge of product updates and ensure training materials reflect the latest features and improvements.
- Partner with Customer Success, Implementation, Product, Technical Support, and other teams to align enablement initiatives.
- Track and report on training KPIs, content usage, and progress toward goals.
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