Outreach and Engagement Specialist
New
C
Colla HealthBehavioral Healthcare
Remote, United StatesFull-Time
Salary40,000 - 50,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceCRM
Requirements
- Demonstrated success in an outbound-calling, high-volume 1:1 interaction role, preferably enrollment-related.
- Strong verbal communication skills.
- High level of empathy and customer service orientation.
- Experience with remote work.
- Must be based in the United States.
- Strong organizational and time-management skills.
- Ability to work independently and as part of a team.
- Creative and action-oriented mindset.
- Comfortable working in a fast-paced, evolving environment.
Responsibilities
- Conduct outbound calls (est. 50/day) and digital outreach to patients to inform and educate them on Colla Health’s services.
- Manage inbound calls from potential patients.
- Achieve member enrollment goals as driven by company KPIs.
- Answer patient questions, address concerns, and provide guidance on support options.
- Document all interactions and maintain timely, accurate records of patient outreach activities.
- Collaborate with healthcare providers and community stakeholders to ensure patients receive appropriate care.
View Full Description & ApplyYou'll be redirected to the employer's site
