Platform Operations Specialist
New
L
LeadX ProDigital Marketing
Full remote work.ContractMiddle
SalaryFixed compensation & Variable Incentives
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Job Details
- Required Skills
- Data AnalysisGoogle AnalyticsCRM
Requirements
- Experience in managing digital platform operations.
- Advanced knowledge of Meta Business Suite and Meta Ads Manager for campaign creation, optimization, and performance analysis.
- Experience in managing Meta Business Manager (BM), advertising accounts, Pages, Pixels, Catalogs, and user permissions.
- Knowledge of Artificial Intelligence (AI) tools for digital marketing, workflow automation, and data analysis.
- Knowledge of performance monitoring and management tools (e.g., Google Analytics, Dynatrace, Splunk).
- Basic technical skills including API management, cloud computing, and CRM systems.
- Problem-solving skills and incident management expertise.
- Focus on continuous improvement and technological innovation.
- Possession of an active VAT number.
Responsibilities
- Lead the operational oversight of our entire advertising execution process, ensuring smooth delivery and performance across Meta.
- Troubleshoot delivery issues across ad platforms, swiftly diagnosing root causes and ensuring minimal disruption to client performance.
- Investigate new issues arising from publisher changes, policy updates, and ecosystem shifts.
- Collaborate closely with the Product team to shape the tooling, automations, and workflows that power production and operations.
- Partner with Customer Success and Support to triage incidents and maintain high standards of customer communication.
- Manage offshore operations teams with confidence and clarity to ensure operational excellence.
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