- Lead the operational oversight of our entire advertising execution process, ensuring smooth delivery and performance across Meta.
- Troubleshoot delivery issues across ad platforms, swiftly diagnosing root causes and ensuring minimal disruption to client performance.
- Investigate new issues arising from publisher changes, policy updates, and ecosystem shifts.
- Collaborate closely with the Product team to shape the tooling, automations, and workflows that power production and operations.
- Partner with Customer Success and Support to triage incidents and maintain high standards of customer communication.
- Manage offshore operations teams with confidence and clarity to ensure operational excellence.
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