Patient Care Coordinator
New
W
Winning AssistantsHealthcare Administration
Philippines, Monday – Tuesday: 8:00 AM – 5:00 PM Mountain Daylight Time (1-hour lunch break); Wednesday: 9:00 AM – 1:00 PM Mountain Daylight TimePart-TimeMiddle
Salary5 - 6 USD per hour
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Job Details
- Languages
- English
- Required Skills
- EHR
Requirements
- Previous healthcare administrative or clinical experience.
- Experience using an Electronic Health Record (EHR) system.
- Experience with insurance verification, benefits eligibility, and processing prior authorizations.
- Familiarity with medical billing processes.
- Excellent verbal and written English communication skills.
- Strong phone etiquette and patient service skills.
- Proficiency with Google Voice.
- Reliable laptop or desktop computer with a working webcam.
- Stable high-speed internet connection (minimum 25 Mbps).
- Noise-canceling headset.
- Must be able to provide an NBI Clearance and/or Local Police Clearance.
Responsibilities
- Manage inbound patient calls and triage inquiries for appointment scheduling, medication refills, or clinical consultations.
- Schedule patient appointments and coordinate follow-up visits.
- Complete new patient intake and maintain accurate patient records in the EHR system.
- Verify patient insurance eligibility and benefits.
- Process prior authorization requests with insurance providers.
- Coordinate with external billing companies and manage administrative documentation.
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