ABA Case Coordinator (Spanish)
New
C
CrewBloomHealthcare Operations
Philippines. Colombia. El Salvador. Argentina. PeruFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Spanish
- Required Skills
- Microsoft OfficeComplianceGoogle WorkspaceEHRData entryCRM
Requirements
- Proficiency in Google Workspace or Microsoft Office.
- Experience with Electronic Health Record (EHR) or CRM platforms (Zoho is a plus).
- Fluent in Spanish.
- Strong organizational skills for managing high-volume caseloads.
- Excellent communication skills for navigating sensitive family and clinical discussions.
- Data accuracy and attention to detail for compliance documentation.
- Primary internet connection: minimum 15 Mbps download speed.
- Backup internet connection: at least 10 Mbps and capable of supporting work during power outages.
- Primary device: Desktop/laptop with Intel Core i5 (8th gen+), i3 (10th gen+), AMD Ryzen 5, or equivalent; 8 GB RAM.
- Backup device: Must meet or exceed Intel Core i3 performance and function during power outages.
- Dedicated home office space with noise-canceling USB headset and webcam.
- Smartphone for communication and verification purposes.
Responsibilities
- Pair RBTs/BTs with clients based on location, availability, language, and clinical fit.
- Build and oversee comprehensive weekly/monthly schedules for the entire caseload.
- Resolve scheduling disruptions with same-day urgency to maintain continuity of care.
- Track therapist workloads to prevent burnout while ensuring maximum coverage.
- Monitor authorized hours to ensure full usage and Medicaid adherence.
- Alert clinical and billing departments of upcoming authorization expirations.
- Maintain meticulous, real-time records within Zoho and other EHR systems.
- Act as the central point of contact for therapists regarding caseloads and logistics.
- Partner with BCBAs to ensure scheduling aligns with treatment plans.
- Communicate professionally with client families regarding session updates.
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