ABA Case Coordinator (Spanish)

New
C
CrewBloomHealthcare Operations
Philippines. Colombia. El Salvador. Argentina. PeruFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
Spanish
Required Skills
Microsoft OfficeComplianceGoogle WorkspaceEHRData entryCRM

Requirements

  • Proficiency in Google Workspace or Microsoft Office.
  • Experience with Electronic Health Record (EHR) or CRM platforms (Zoho is a plus).
  • Fluent in Spanish.
  • Strong organizational skills for managing high-volume caseloads.
  • Excellent communication skills for navigating sensitive family and clinical discussions.
  • Data accuracy and attention to detail for compliance documentation.
  • Primary internet connection: minimum 15 Mbps download speed.
  • Backup internet connection: at least 10 Mbps and capable of supporting work during power outages.
  • Primary device: Desktop/laptop with Intel Core i5 (8th gen+), i3 (10th gen+), AMD Ryzen 5, or equivalent; 8 GB RAM.
  • Backup device: Must meet or exceed Intel Core i3 performance and function during power outages.
  • Dedicated home office space with noise-canceling USB headset and webcam.
  • Smartphone for communication and verification purposes.

Responsibilities

  • Pair RBTs/BTs with clients based on location, availability, language, and clinical fit.
  • Build and oversee comprehensive weekly/monthly schedules for the entire caseload.
  • Resolve scheduling disruptions with same-day urgency to maintain continuity of care.
  • Track therapist workloads to prevent burnout while ensuring maximum coverage.
  • Monitor authorized hours to ensure full usage and Medicaid adherence.
  • Alert clinical and billing departments of upcoming authorization expirations.
  • Maintain meticulous, real-time records within Zoho and other EHR systems.
  • Act as the central point of contact for therapists regarding caseloads and logistics.
  • Partner with BCBAs to ensure scheduling aligns with treatment plans.
  • Communicate professionally with client families regarding session updates.
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