Compliance Coordinator
New
P
PresenceEducation Technology
Remote, US, Core Working Hours (Monday - Friday, 12 - 5 p.m. ET); standard business hours of 9 a.m. - 6 p.m. in your local time zoneFull-TimeMiddle
Salary$24.00 - $26.00 per hour
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Job Details
- Experience
- 3+ years
- Required Skills
- SalesforceCustomer serviceComplianceAccount ManagementCRM
Requirements
- 3+ years of experience in sales, customer service, or account management.
- Experience in technology or education sectors is highly preferred.
- Prior experience working in or with schools is preferred.
- Proficiency with Salesforce or similar CRM solutions.
- Proven experience managing complex systems and processes.
- Exceptional written and verbal communication skills.
- Strong organizational and problem-solving abilities.
- Ability to exercise sound judgment regarding issue escalation.
- Commitment to being available on-camera during core working hours.
- Ability to travel up to 10% for company events and meetings.
Responsibilities
- Support providers through various school district-level compliance processes to ensure excellent service delivery.
- Participate in research projects regarding compliance requirements.
- Develop resources to assist providers in meeting compliance requirements.
- Act as the primary point of contact for compliance-related inquiries.
- Oversee internal and external control systems to ensure adherence to federal, state, and organizational requirements.
- Document all provider interactions accurately in company systems.
- Monitor RSM for K12 compliance and update provider records in a timely manner.
- Provide cross-functional support to Clinical, Finance, and Business Operations teams.
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