- Design, implement, and maintain network infrastructure across HQ, clinics, and data centers.
- Manage Meraki-based infrastructure and related security devices.
- Ensure secure connectivity for remote staff and teleworkers via VPN & Remote Access.
- Oversee enterprise-grade Wi-Fi (Meraki) across all locations.
- Lead the networking and security aspects of new site builds, from initial design through to deployment.
- Manage VoIP systems, Teams Calling, and cloud telephony integrations.
- Track uptime, performance metrics, and proactively troubleshoot network issues.
- Handle vendor relationships and monitor SLA compliance for SD-WAN / MPLS / Internet Providers.
- Resolve complex routing, firewall, and WAN failures (Tier 3 Escalations).
- Guarantee high availability across East, Central, and West regions through redundancy and resiliency.
- Implement and monitor firewalls, endpoint security, SIEM, and SOC operations.
- Lead investigations, forensics, and remediation efforts for incidents and vulnerabilities.
- Administer IAM, RBAC, and privileged account controls.
- Conduct HIPAA security audits and risk assessments.
- Manage Business Associate Agreements (BAAs) and third-party risk assessments.
- Develop and deliver security awareness training programs for staff.
- Maintain certifications by adhering to standards like HITRUST, SOC2, ISO, and NIST.
HIPAA