- Lead, coach, and develop People Team managers, establishing decision rights, accountability, and leadership capacity.
- Advise the Chief People Officer and senior leaders on workforce strategy, operational priorities, and organizational risk.
- Own and execute the multi-year People Operations strategy, portfolio priorities, operating model, and performance measures.
- Lead enterprise talent and performance practices, including organizational design, workforce and succession planning, talent reviews, and leadership development.
- Oversee employee relations matters, investigations, corrective action, accommodations, workforce realignment, and change management.
- Direct People Operations and systems delivery across the employee lifecycle, including HRIS, data integrity, benefits support, leave workflows, and reporting.
- Establish governance and ensure compliance across employee relations, employment records, leaves, offboarding, and employment changes.
- Build scalable infrastructure, dashboards, operating cadences, audit practices, and service-level expectations.
- Use workforce and operational data to set targets and improve retention, manager effectiveness, service quality, and operational outcomes.
- Lead initiatives to improve systems adoption, simplify workflows, strengthen handoffs, and increase operational efficiency.
Process improvement