Senior Director, People Operations
New
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Spring FertilityFertility care
You must reside in and intend to work from one of the following states to be eligible for remote employment - AZ, CA, CO, CT, DE, FL, GA, IL, IN, MA, NJ, NV, NY, OR, PA, TX, VA, WAFull-TimeDirector
Salary175,000 - 225,000 USD per year
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Job Details
- Experience
- 10+ years of progressive Human Resources, People Operations, HR Business Partner, or related People leadership experience; 3+ years managing managers, leading a People Operations or HR Business Partner function, or overseeing multi-functional People Team operations.
- Required Skills
- Process improvement
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field required.
- Master’s degree preferred.
- 10+ years of progressive Human Resources, People Operations, HR Business Partner, or related People leadership experience required.
- 3+ years managing managers, leading a People Operations or HR Business Partner function, or overseeing multi-functional People Team operations required.
- Experience supporting multi-site, multi-state, field-based, clinical, healthcare, laboratory, operations, or similarly complex employee populations strongly preferred.
- Proven ability to influence senior leaders and translate workforce insights into practical people strategies, organizational plans, and business recommendations.
- Strong working knowledge of employee relations, performance management, leaves and accommodations, wage and hour considerations, employment law compliance, and HR documentation.
- Experience with HRIS, People systems, shared services, benefits administration support, employee data, operational reporting, process improvement, or People Operations infrastructure preferred.
- Demonstrated ability to lead change initiatives, improve workflows, establish operating rhythms, and drive accountability across teams.
- Strong judgment navigating sensitive, confidential, high-risk, and crisis-related employee matters.
- Quarterly site travel required.
Responsibilities
- Lead, coach, and develop People Team managers, establishing decision rights, accountability, and leadership capacity.
- Advise the Chief People Officer and senior leaders on workforce strategy, operational priorities, and organizational risk.
- Own and execute the multi-year People Operations strategy, portfolio priorities, operating model, and performance measures.
- Lead enterprise talent and performance practices, including organizational design, workforce and succession planning, talent reviews, and leadership development.
- Oversee employee relations matters, investigations, corrective action, accommodations, workforce realignment, and change management.
- Direct People Operations and systems delivery across the employee lifecycle, including HRIS, data integrity, benefits support, leave workflows, and reporting.
- Establish governance and ensure compliance across employee relations, employment records, leaves, offboarding, and employment changes.
- Build scalable infrastructure, dashboards, operating cadences, audit practices, and service-level expectations.
- Use workforce and operational data to set targets and improve retention, manager effectiveness, service quality, and operational outcomes.
- Lead initiatives to improve systems adoption, simplify workflows, strengthen handoffs, and increase operational efficiency.
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