Medical Virtual Assistant
New
W
Winning AssistantsHealthcare
Philippines, 8:00 AM – 5:00 PM Pacific Time (PST)Part-TimeMiddle
Salary5 - 6 USD per hour
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Job Details
- Languages
- English
- Experience
- Minimum 2 years
- Required Skills
- Google Workspace
Requirements
- Minimum 2 years of Medical Virtual Assistant or U.S. healthcare administrative experience.
- Hands-on experience using Jane Health EMR (Required).
- Experience working in a physician's office, medical clinic, or wellness practice.
- Prior Authorization and insurance verification experience.
- Strong understanding of medical office workflows and documentation.
- Excellent written and verbal English communication skills.
- Strong multitasking and organizational skills with attention to detail.
- Ability to work independently with minimal supervision.
- Reliable laptop or desktop computer and noise-canceling headset.
- Stable high-speed internet connection (minimum 25 Mbps).
- Availability for video meetings with camera on.
Responsibilities
- Answer inbound patient calls and manage voicemails professionally.
- Submit and track prior authorization requests with insurance companies.
- Retrieve and upload laboratory results from Labcorp and Quest Diagnostics portals.
- Manage electronic fax inbox and route documents appropriately.
- Process prescription refill requests and coordinate with pharmacies.
- Maintain accurate patient documentation and demographic information in Jane Health EMR.
- Follow HIPAA guidelines and ensure strict patient confidentiality.
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