Client Onboarding Manager, Paid Media
New
R
RYNO Strategic SolutionsDigital Marketing
United StatesFull-TimeMiddle
Salary$60,000 - $70,000 annually
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Job Details
- Experience
- 2+ years
- Required Skills
- Project ManagementSalesforceAccount ManagementDigital Marketing
Requirements
- 2+ years of experience in project management, account management, client success, or a similar client-facing coordination role.
- Experience within a digital marketing agency is preferred.
- Working knowledge of paid media platforms, including Google Ads, Local Services Ads, and Meta Ads.
- Experience using project management software such as Wrike.
- Experience using CRM platforms such as Salesforce.
- Excellent written and verbal communication skills.
- Ability to confidently lead client meetings and explain onboarding requirements.
- Strong organizational and time management skills.
- Ability to prioritize and coordinate multiple projects simultaneously in a fast-paced environment.
- Familiarity with Google Ads Manager and Meta Business Manager is preferred.
- PMP certification or similar project management credential is a plus.
Responsibilities
- Serve as the primary client contact throughout the paid media onboarding process.
- Lead internal sales-to-operations handoff meetings and document key project details.
- Facilitate client kickoff meetings and coordinate the collection of credentials, assets, and approvals.
- Manage onboarding projects in Wrike, tracking timelines and deliverables.
- Verify project readiness as a quality control gatekeeper before authorizing operations to begin builds.
- Coordinate with the operations team to address technical client questions while maintaining ownership of the onboarding process.
- Partner with the Operations Lead to improve the onboarding portal and questionnaire.
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