- Lead, coach, and scale a team of 5 managers and directors across Client Success, Creator Operations, and Creator Acquisition.
- Establish accountability frameworks for retention, expansion, delivery speed, margin, and team engagement.
- Develop and execute client portfolio strategy to drive retention, expansion, and measurable business outcomes.
- Manage creator network strategy, including sourcing, vetting, and relationship management with talent and agency partners.
- Partner with Product and Engineering to automate operational workflows and improve scalability.
- Collaborate with Sales, Marketing, and Strategy to align network growth with demand and improve campaign performance.
- Act as an executive sponsor for key client accounts to ensure strategic alignment and satisfaction.
Data AnalysisTeam management