- Develop responsive HTML email and EDM templates from design files.
- Build email-safe layouts using HTML, CSS, table-based structures, inline styles, and media queries.
- Build, update, and troubleshoot email campaigns within Adobe Journey Optimizer.
- Support journey setup, personalisation, dynamic content, profile attributes, audience targeting, and campaign QA.
- Troubleshoot rendering, responsiveness, personalisation, and campaign logic issues across major email clients and devices.
- Implement reusable modules, merge tags, conditional content, and dynamic content.
- Conduct pre-send QA covering links, images, alt text, personalisation, responsive behaviour, and content accuracy.
- Revise work based on internal and client feedback, and collaborate with creative, marketing, project management, CRM, and development teams.
- Manage multiple assignments and deliver work within agreed timelines.