Operations Manager / Law Firm Operations Administrator

New

The Law Offices of Sabrina Li, P.C.Legal Services

Philippines. Taiwan. Malaysia, Minimum of 5 hours of overlap with Pacific Time (PT)ContractManager

SalaryCompetitive compensation with performance-based bonuses.

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Job Details

Experience: Minimum of 5 years of experience in a managerial role
Required Skills: Project ManagementSalesforceOperations ManagementRecruitment

Bachelor's degree in Business Administration or related field.
Minimum 5 years of managerial experience.
Experience working with U.S.-based companies, preferably a U.S. law firm.
Demonstrated experience managing operational projects and improving business processes.
Experience supervising administrative or operations teams.
Proficiency in CRM platforms such as Salesforce or GoHighLevel.
Strong experience using monday.com for project and workflow management.
Proven ability to leverage AI tools for efficiency and automation.
Ability to maintain Pacific Time (PT) overlap of at least 5 hours.
Strong discretion and judgment in handling confidential information.

Support the COO in executing strategic initiatives, overseeing day-to-day operations, and coordinating cross-functional projects.
Build, implement, document, and improve operational workflows, SOPs, and internal processes.
Monitor operational performance and drive improvements using AI and automation.
Develop and optimize workflows within monday.com to improve efficiency and accountability.
Support business development activities, marketing, and client engagement.
Maintain and optimize the firm's CRM system for lead management and reporting.
Supervise administrative and support staff, including coaching and performance management.
Manage recruitment, onboarding, and new hire integration.
Manage vendor relationships, software subscriptions, and operational expenses.

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