Partner Program & Operations Manager
New
O
OpenSesameWorkforce Development
This is a remote role open to candidates based in the United States.Full-TimeManager
Salary$135,000 -$148,000 USD annually
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Job Details
- Required Skills
- Data AnalysisSalesforceSaaS
Requirements
- Proven track record of building and scaling partner programs in a SaaS environment.
- Experience simplifying complex business processes and leading cross-functional initiatives.
- Proficiency with partner ecosystem management and operational excellence strategies.
- Ability to leverage automation and AI tools to drive organizational effectiveness.
- Experience managing and enabling teams on GTM tools such as Salesforce, Euler, Crossbeam, and Gong.
- Strong skills in defining partner metrics, reporting frameworks, and delivering executive-ready insights.
- Highly collaborative approach to working with Sales, Marketing, Product, Customer Success, and Revenue Operations.
- Capacity for strategic planning and roadmap development in alignment with company OKRs.
- Capability to manage and coach direct reports or interns.
Responsibilities
- Own and evolve the OpenSesame Partner Program structure, benefits, incentives, onboarding, and lifecycle management.
- Lead annual and quarterly partner planning cycles and strategic planning frameworks.
- Design and optimize operational processes across onboarding, activation, referrals, co-sell, and OEM.
- Define partner performance metrics and develop dashboards, executive reporting, and Board decks.
- Manage and enable the team on GTM and Partner software such as Salesforce, Euler, Crossbeam, and Gong.
- Lead cross-functional initiatives to improve partner operational efficiency and growth.
- Partner with GTM Enablement to improve partner onboarding, certification, and readiness.
- Manage a Partner Program Associate and interns.
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