Apply๐ Colorado, Nevada, New York
๐งญ Full-Time
๐ธ 33.0 - 38.0 USD per hour
๐ Connected health platform
- 2+ years of clinical hospital experience; within the ICU or ER highly preferred
- An active compact unencumbered RN license
- Minimum of Associates Degree in Nursing (ADN)
- Bilingual and able to communicate in both English and Spanish fluently
- Ability to give and receive actionable feedback
- Passionate about patient care and triage
- Enjoy helping others
- Ability to use critical thinking when presented with new and challenging situations
- Relish solving problems, seeking out answers, and trying new things
- Kind, empathetic and possess a strong social perceptiveness
- Positive, energetic, and fun!
- Outstanding multitasking skills
- Enthusiasm and savviness for new technology
- Mastery of oral and written language along with strong typing skills
- Ability to assess and communicate with patients via a text-based platform
- Flexible and fast learner, comfortable in a fast-paced and changing environment
- Eager to challenge the status quo of traditional healthcare
- Detail oriented and an organized self-starter with outstanding interpersonal skills
- Provide exceptional customer service and virtual care by communicating with patients via live messaging, video, phone, and/or email
- Document within EMR
- Follow and apply clinically validated triage protocols
- Ensure the highest quality customer service for patients and providers
- Complete basic nursing responsibilities, outpatient testing, medications, etcโฆ
- Troubleshoot technology with patients
- Work to ensure a seamless patient call center experience
- Coordinate lab orders, prescription orders, radiology tests, and any aspect of patient care
- Work on projects that will optimize operational efficiency and improve the patientโs telemedicine experience
- Assist in identifying technology needs that improve patient experience
- Additional projects as assigned
Communication SkillsProblem SolvingCustomer serviceMultitaskingAdaptabilityCritical thinkingEmpathyTroubleshootingActive listening
Posted 29 days ago
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