Boulder Care

👥 51-100💰 $35,013,541 Series C 9 months agoTelehealth Therapeutics Medical Health Care💼 Private Company

Boulder Care is a digital health platform expanding access to effective treatment for opiate use. We're revolutionizing the behavioral health industry by offering dramatically better experiences for patients and their care teams through our telehealth services and the Boulder Care app. Our tech stack includes cloud-based technologies like Amazon S3, Amazon CloudFront, Google Cloud CDN, and Cloudflare Hosting to ensure a reliable and accessible platform. We utilize a remote-friendly environment to allow our engineering teams flexibility, with a commitment to collaborative planning and documentation practices. Our engineering culture is centered around innovation and solving complex problems to support our mission of improving the lives of people with substance use disorders. We value data-driven decisions and the continuous improvement of our platform. Founded in 2017, Boulder Care is experiencing rapid growth. We've recently secured a $35 million Series C funding round, bringing our total funding to approximately $85 million. We're backed by a strong investor group including Advance Venture Partners, First Round Capital, and Laerdal Million Lives Fund, among others. Our values center on putting patients first, promoting empathy, and moving the industry forward through data-driven approaches. We offer comprehensive benefits and paid leave, and are committed to equal opportunities. We are looking for talented individuals to join our team and help us make a difference in the lives of people with substance use disorders.

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🔥 Peer Recovery Specialist

Posted 9 days ago

📍 AK, FL, GA, IN, MI, NY, NC, OH, PA, TN, or TX

🧭 Full-Time

💸 49000.0 - 58944.0 USD per year

🔍 Healthcare

🔧 Requirements

1+ years experience navigating adjunctive opioid use disorder (OUD) treatment resources and referral processes with 2+ years working in peer support
Peer certification in state of residence - active and in good standing where available - is required
Must have a minimum two years of recovery from lived-experience in substance use and/or co-occurring mental health disorders (self-attested)
Strong preference for individuals utilizing underrepresented pathways/modes of substance use and/or mental illness recovery, and those with direct experience of marginalization from systems of care for mental health and/or substance use recovery

💡 Responsibilities

Conduct patient engagement in accordance with Boulder Peer Recovery Specialist policies and procedures
Assist patients in identifying barriers to achieving sustained recovery and support by empowering them in the recovery management process
Assess patient progress, functioning, and willingness to engage peer services in collaboration with patients and Care Team members, identifying options for short/long-term whole-health goals, and recovery plans
Educate on and liaise for patients available community resources, and the Boulder Care program components
Facilitate placement for higher levels of care as needed while maintaining contact with patients to enable continuity and streamline care transitions
Escalate any crisis situations involving patients and ethical breaches involving staff to appropriate personnel/agencies in a timely manner in accordance with Boulder policies & procedures
Assume primary role in providing social/emotional support and non-emergency-based, external, recovery-relevant resources to patients
Maintain clear and proactive follow-up communication with patients and providers, delivering patient outcomes reports to Care Team members
Report situations to appropriate person/s that fall under Mandatory Reporting, Duty to Warn, and the U.S. Drug Enforcement Agency’s purviews (i.e. when patient reports they are not using any of their medicine prescribed by Boulder personnel)
Represent and advocate for the patient population in company matters affecting current and prospective Boulder patients, their families, and their communities

Adobe Creative SuiteUI DesignProject CoordinationHR ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceRESTful APIsMentoringAttention to detailOrganizational skillsTime ManagementWritten communicationDocumentationComplianceCoachingInterpersonal skillsRelationship buildingTeamworkEmpathyReportingTrainingTroubleshootingActive listeningData entry

Posted 9 days ago

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🔥 Nurse Practitioner

Posted 9 days ago

📍 Utah

🧭 Full-Time

💸 130000.0 - 140000.0 USD per year

🔍 Healthcare

🔧 Requirements

Active UT Nurse Practitioner license
Minimum 1+ year of addiction treatment experience
Demonstrated experience managing substance use disorders

💡 Responsibilities

Evaluate, diagnose, treat, and manage ongoing support for individuals suffering from complex substance use disorders
Educate patients on recovery strategies and safe use
Coordinate treatment plans with Medical Directors

Communication SkillsTime Management

Posted 9 days ago

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🔥 Enrollment Specialist

Posted 9 days ago

📍 United States

🧭 Full-Time

💸 43680.0 USD per year

🔍 Healthcare

🔧 Requirements

2+ years of experience in a healthcare setting, with exposure to customer service, scheduling, referrals, patient support, billing, and health systems
Knowledge of terminology used in healthcare, especially addiction medicine
A passion for serving the needs of people with addiction and mental health challenges, using non-stigmatizing, non-judgmental person-first language
Understanding of health system enrollments and payor/ provider languages
Must be comfortable with technology and have experience with common business tools (such as Google suite, video meetings, and spreadsheets)
Exceptional written and verbal communication skills in a virtual setting
Self-driven and organized with meticulous attention to detail
Multitasks and follows through with little or no supervision
Team-focused and collaborative.

💡 Responsibilities

Support potential patients seeking Substance Use Disorder (SUD) care by answering questions about our services, checking eligibility and benefits, creating patient charts, scheduling initial visits, and making every caller feel welcome and supported
Navigate different insurances by communicating benefits & coverage to patients
Serve as a central communication hub for Boulder’s Care Team, providing administrative and scheduling support. Increase team efficiency by creatively managing schedules and filling gaps
Monitor incoming faxes, adding files to patient charts, checking and responding to voicemails, and communicating critical information to the team
Call patients for visit reminders, rescheduling, and other ad hoc needs
Share feedback with the Care Team on the most commonly asked questions, technical and scheduling issues, and reasons for non-enrollment

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailOrganizational skillsWritten communicationMultitaskingMicrosoft Office SuiteExcellent communication skillsTeamworkEmpathyVerbal communicationActive listeningData entrySales experienceComputer skills